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Cannot create shortcuts on desktop (XP)


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#1
wjc05sti

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Ok guys, I have another weird problem with a user that I can't figure out.

When the user tries to create a shortcut from the Program Files by right clicking the application, the user receives the following error:

"Windows could not create the shortcut. Check to see if the disk is full"

Checked the disk, it is nowhere near full.
If I try to create the shortcut by simply dragging the application from the Program Files onto the desktop, the following error appears:

"Error moving file or folder. Cannot move Microsoft Word: Access is denied. Make sure the disk is not full or write-protected and that the file is not currently in use"

The disk is not write protected and the file is not in use. If I log into the user's machine with the Administrator account, I can create the shortcuts with no problems at all. Thanks in advance.
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#2
Tyger

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If I log into the user's machine with the Administrator account, I can create the shortcuts with no problems at all.  Thanks in advance.

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That's pretty much the answer right there. the user has restricted certain privleges to the administrator.
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#3
wjc05sti

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I don't understand you. The user has full administrative rights on the PC. If I log her into another PC she is able to create shortcuts with no problem at all.
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#4
wjc05sti

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Finally figured it out. Apparently the user was not in the security settings for her user profile. She had no access to anything. Added her and the problem was solved. Thank you for your help.
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#5
stallionsims

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Finally figured it out.  Apparently the user was not in the security settings for her user profile.  She had no access to anything.  Added her and the problem was solved.  Thank you for your help.

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Hi,
What do you mean by this?And where did you change the security settings.
Could you please explain?
Thanx in advance!
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#6
wjc05sti

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Under C:\documents ans settings\user\desktop\

She was not in the security settings of the desktop folder. I added her and gave her Full Control.
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