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Unknown problem - hjt log posted [resolved]


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#1
Gunner

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Mouse drags but can't drop objects, windows occasionally freezes, sometimes a window pops up saying "the system is infected, you need to clean, go here regfix101.com" (or something very close to that anyway). Have done all the tests described in "before posting hjt log" ... a couple of viruses and a couple of trojans were detected and supposedly successfully cleaned. However, problems continue!

Please help. Thanks in advance.

Logfile of HijackThis v1.99.1
Scan saved at 11:25:48 PM, on 29/09/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\regsvc.exe
C:\WINDOWS\system32\MSTask.exe
C:\WINDOWS\System32\WBEM\WinMgmt.exe
C:\WINDOWS\system32\mspmspsv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\internat.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Hjt\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = Mike:80
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - D:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - D:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.2607.0\en-us\msntb.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [Gqkyk] C:\Program Files\Ntrymh\Lkzhdld.exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.0002.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [THGuard] "D:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office\OSA9.EXE
O16 - DPF: Yahoo! Pool 2 - http://download.game...ts/y/potb_x.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windup...Bridge-c135.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1127646261950
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINDOWS\System32\dmadmin.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
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#2
coachwife6

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Hi Gunner. Welcome to GTG. :tazz:

Please post another hijack this log and also:

* Please click this link to download Silent Runners.
* Save it to the desktop.
* Run Silent Runner's by doubleclicking the "Silent Runners" icon on your desktop.
* You will see a text file appear on the desktop - it's not done yet, just let it run (it won't appear to be doing anything!)
* Once you receive the prompt "All Done!", double-click on the new text file on the desktop and copy that entire log and paste it here.

*NOTE* If you receive any warning message about scripts, please choose to allow the script to run.
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#3
Gunner

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Thanks, coachwife6. Here they are:

Logfile of HijackThis v1.99.1
Scan saved at 6:29:01 PM, on 5/10/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\regsvc.exe
C:\WINDOWS\system32\MSTask.exe
C:\WINDOWS\System32\WBEM\WinMgmt.exe
C:\WINDOWS\system32\mspmspsv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\internat.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\MSN Apps\Updater\01.02.0002.1001\en-us\msnappau.exe
C:\Hjt\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = Mike:80
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - D:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - D:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.2607.0\en-us\msntb.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [Gqkyk] C:\Program Files\Ntrymh\Lkzhdld.exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.0002.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [THGuard] "D:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office\OSA9.EXE
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O16 - DPF: Yahoo! Pool 2 - http://download.game...ts/y/potb_x.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windup...Bridge-c135.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1127646261950
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINDOWS\System32\dmadmin.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe


"Silent Runners.vbs", revision 40.1, http://www.silentrunners.org/
Operating System: Windows 2000
Output limited to non-default values, except where indicated by "{++}"

Startup items buried in registry:
---------------------------------
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"internat.exe" = "internat.exe" [MS]
"msnmsgr" = ""C:\Program Files\MSN Messenger\msnmsgr.exe" /background" [MS]
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"SystemTray" = "SysTray.Exe" [MS]
"Synchronization Manager" = "mobsync.exe /logon" [MS]
"NvCplDaemon" = "RUNDLL32.EXE NvQTwk,NvCplDaemon initialize" [MS]
"Gqkyk" = "C:\Program Files\Ntrymh\Lkzhdld.exe" [file not found]
"SmcService" = "C:\PROGRA~1\Sygate\SPF\smc.exe -startgui" ["Sygate Technologies, Inc."]
"msnappau" = ""C:\Program Files\MSN Apps\Updater\01.02.0002.1001\en-us\msnappau.exe"" [MS]
"THGuard" = ""D:\Program Files\TrojanHunter 4.2\THGuard.exe"" ["Mischel Internet Security"]
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{BDF3E430-B101-42AD-A544-FADC6B084872}\(Default) = "NAV Helper"
-> {CLSID}\InProcServer32\(Default) = "D:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]
HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
-> {CLSID}\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\hticons.dll" ["Hilgraeve, Inc."]
"{B41DB860-8EE4-11D2-9906-E49FADC173CA}" = "WinRAR shell extension"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRAM FILES\WINRAR\rarext.dll" [null data]
"{68f32140-2ca3-11d0-acc1-444553540000}" = "PicaView32"
-> {CLSID}\InProcServer32\(Default) = "D:\PROGRA~1\PICAVI~1\PicaView32.dll" ["ACD Systems, Ltd."]
"{FFB699E0-306A-11d3-8BD1-00104B6F7516}" = "Play on my TV helper"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\nvcpl.dll" ["NVIDIA Corporation"]
"{A70C977A-BF00-412C-90B7-034C51DA2439}" = "NvCpl DesktopContext Class"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\NVCPL.DLL" ["NVIDIA Corporation"]
"{1CDB2949-8F65-4355-8456-263E7C208A5D}" = "Desktop Explorer"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\NVSHELL.DLL" ["NVIDIA Corporation"]
"{1E9B04FB-F9E5-4718-997B-B8DA88302A47}" = "Desktop Explorer Menu"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\NVSHELL.DLL" ["NVIDIA Corporation"]
"{1E9B04FB-F9E5-4718-997B-B8DA88302A48}" = "nView Desktop Context Menu"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\NVSHELL.DLL" ["NVIDIA Corporation"]
"{EBDF1F20-C829-11D1-8233-FF20AF3E97A9}" = "TrojanHunter Menu Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "d:\PROGRA~1\TROJAN~1.2\contmenu.dll" [null data]
HKLM\Software\Classes\*\shellex\ContextMenuHandlers\
PicaView32\(Default) = "{68f32140-2ca3-11d0-acc1-444553540000}"
-> {CLSID}\InProcServer32\(Default) = "D:\PROGRA~1\PICAVI~1\PicaView32.dll" ["ACD Systems, Ltd."]
Symantec.Norton.Antivirus.IEContextMenu\(Default) = "{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}"
-> {CLSID}\InProcServer32\(Default) = "D:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]
TrojanHunter\(Default) = "{EBDF1F20-C829-11D1-8233-FF20AF3E97A9}"
-> {CLSID}\InProcServer32\(Default) = "d:\PROGRA~1\TROJAN~1.2\contmenu.dll" [null data]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRAM FILES\WINRAR\rarext.dll" [null data]
HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers\
TrojanHunter\(Default) = "{EBDF1F20-C829-11D1-8233-FF20AF3E97A9}"
-> {CLSID}\InProcServer32\(Default) = "d:\PROGRA~1\TROJAN~1.2\contmenu.dll" [null data]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRAM FILES\WINRAR\rarext.dll" [null data]
HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\
Symantec.Norton.Antivirus.IEContextMenu\(Default) = "{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}"
-> {CLSID}\InProcServer32\(Default) = "D:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]
TrojanHunter\(Default) = "{EBDF1F20-C829-11D1-8233-FF20AF3E97A9}"
-> {CLSID}\InProcServer32\(Default) = "d:\PROGRA~1\TROJAN~1.2\contmenu.dll" [null data]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRAM FILES\WINRAR\rarext.dll" [null data]

Active Desktop and Wallpaper:
-----------------------------
Active Desktop is disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState
HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\Documents and Settings\Marina\Application Data\Microsoft\Internet Explorer\Internet Explorer Wallpaper.bmp"

Startup items in "Marina" & "All Users" startup folders:
--------------------------------------------------------
C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"Microsoft Office" -> shortcut to: "D:\Program Files\Microsoft Office\Office\OSA9.EXE -b -l" [MS]

Enabled Scheduled Tasks:
------------------------
"Symantec NetDetect" -> launches: "C:\PROGRAM FILES\SYMANTEC\LIVEUPDATE\NDETECT.EXE" ["Symantec Corporation"]

Winsock2 Service Provider DLLs:
-------------------------------
Namespace Service Providers
HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\rnr20.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
Transport Service Providers
HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\msafd.dll [MS], 01 - 03, 06 - 11
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05

Toolbars, Explorer Bars, Extensions:
------------------------------------
Toolbars
HKCU\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\
"{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}" = "Norton AntiVirus" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "D:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]
HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
"{BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0}" = "MSN Toolbar" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\MSN Toolbar\01.01.2607.0\en-us\msntb.dll" [MS]
HKLM\Software\Microsoft\Internet Explorer\Toolbar\
"{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}" = "Norton AntiVirus"
-> {CLSID}\InProcServer32\(Default) = "D:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]
"{BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0}" = "0"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\MSN Toolbar\01.01.2607.0\en-us\msntb.dll" [MS]

Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------
NVIDIA Driver Helper Service, NVSvc, "C:\WINDOWS\System32\nvsvc32.exe" ["NVIDIA Corporation"]
Sygate Personal Firewall, SmcService, "C:\Program Files\Sygate\SPF\smc.exe" ["Sygate Technologies, Inc."]

----------
+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ To search all directories of local fixed drives for DESKTOP.INI
DLL launch points and all Registry CLSIDs for dormant Explorer Bars,
use the -supp parameter or answer "No" at the first message box.
---------- (total run time: 61 seconds, including 18 seconds for message boxes)
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#4
coachwife6

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Hi Gunner. Sorry it took me so long to get back to you. I have been out of town all day at work and I'm about to head out again. I'm going to look at this right now and give you some things to work on for tonight or tomorrow. I should be back in full force late Thursday and all day Friday. :tazz:
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#5
Gunner

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No problem, thanks again for taking your time to help out :tazz:.
If you could give me something to do or to look at within the next 4 or 5 hours that'd be absolutely super. If not, it's ok - take your time.
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#6
coachwife6

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There are quite a few programs available that offer protection features to help keep a computer from getting infected. While this is normally a helpful feature, it can keep a victim from making the changes necessary to clean their comptuer. Please read the following and uninstall or disable those that apply to your machine.

These programs need to be uninstalled

AdWatch

These programs can just be disabled

Microsoft Antispyware
TeaTimer
SpySweeper
Win Patrol
Spyware Guard
PSGuard
Pestpatrol
Regrun
Diamonds Process controller


* Download ewido security suite here: http://www.ewido.net/en/download/
Install and update it. Don't let it scan yet!!

Please download CleanUp! - Download - HomePage
Don't run it yet.


You may wish to print out a copy of these instructions to follow while you complete this procedure.


Please save Hijack This in a permanent folder (i.e. C:\HJT). This ensures backups are saved and accessible.

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = Mike:80

O4 - HKLM\..\Run: [Gqkyk] C:\Program Files\Ntrymh\Lkzhdld.exe

O4 - HKCU\..\Run: [internat.exe] internat.exe (do not check this until you find the answer to this....does this have a zip icon next to it? Navigate to the file via windows explorer and right-click on the file and tell me it's properties...also how big the file is too.)

O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office\OSA9.EXE<<resource hog

O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windup...Bridge-c135.cab

Please reboot into safe mode (continually tap the F8 key while your system is starting, select Safe Mode from the menu).
Be sure you're able to view hidden files, and remove the following files in bold (if found):

C:\Program Files\Ntrymh<<entire folder

open Ewido Security Suite

Click on scanner

* Click Complete System Scan and the scan will begin.
* During the scan it will prompt you to clean files, click OK
* When the scan is finished, look at the bottom of the screen and click the Save report button.
* Save the report to your desktop

If ewido finds anything, it will pop up a notification. We have been finding some cases of false positives with the new version of Ewido, so we need to step through the fixes one-by-one. If Ewido finds something that you KNOW is legitimate (for example, parts of AVG Antivirus, pcAnywhere and the game "Risk" have been flagged), select "none" as the action. DO NOT check "Perform action with all infections". If you are unsure of an entry, select "none" for the time being. I'll see that in the log you will post later and let you know if ewido needs to be run again.

Close Ewido

* Reboot your system back to normal mode.

Click on the button labeled CleanUp
[COLOR=red]!.

When it finishes it will prompt you to restart Windows - there will be one or two files it cannot delete when Windows is running - however, they will be deleted next time Windows starts up.

Reboot and post a new log. :tazz:

Edited by coachwife6, 05 October 2005 - 10:14 PM.

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#7
Gunner

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Ok, finally managed to do as you've prescribed, so here're the 2 logs, 1 from ewido and the final one from HJT.

Thanks again for your time and help.

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 9:16:26 AM, 10/10/2005
+ Report-Checksum: 62457D00

+ Scan result:

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\ModuleUsage\C:/WINDOWS/Downloaded Program Files/AdStatServX.dll\\.Owner -> Spyware.WinFavorites : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\ModuleUsage\C:/WINDOWS/Downloaded Program Files/AdStatServX.dll\\{15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} -> Spyware.WinFavorites : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\AMeOpt -> Spyware.InternetOptimizer : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Kapabout -> Spyware.InternetOptimizer : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Rotue -> Spyware.InternetOptimizer : Cleaned with backup
HKLM\SOFTWARE\Policies\Avenue Media -> Spyware.InternetOptimizer : Cleaned with backup
HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Extensions\CmdMapping\\{c95fe080-8f5d-11d2-a20b-00aa003c157a} -> Spyware.Alexa : Cleaned with backup
HKU\S-1-5-21-842925246-1580818891-2146360403-1000\Software\Avenue Media -> Spyware.InternetOptimizer : Cleaned with backup
HKU\S-1-5-21-842925246-1580818891-2146360403-1000\Software\Microsoft\Internet Explorer\Extensions\CmdMapping\\{c95fe080-8f5d-11d2-a20b-00aa003c157a} -> Spyware.Alexa : Cleaned with backup
HKU\S-1-5-21-842925246-1580818891-2146360403-1000\Software\Microsoft\Windows\CurrentVersion\Policies\AMeOpt -> Spyware.InternetOptimizer : Cleaned with backup
HKU\S-1-5-21-842925246-1580818891-2146360403-1000\Software\Policies\Avenue Media -> Spyware.InternetOptimizer : Cleaned with backup
C:\Program Files\Internet Optimizer -> Spyware.InternetOptimizer : Cleaned with backup
C:\Documents and Settings\Default User\Cookies\marina@atdmt[2].txt -> Spyware.Cookie.Atdmt : Cleaned with backup
C:\Documents and Settings\Default User\Cookies\marina@perf.overture[1].txt -> Spyware.Cookie.Overture : Cleaned with backup
C:\Documents and Settings\Default User\Cookies\marina@server.iad.liveperson[1].txt -> Spyware.Cookie.Liveperson : Cleaned with backup
C:\Documents and Settings\Default User\Cookies\marina@citi.bridgetrack[1].txt -> Spyware.Cookie.Bridgetrack : Cleaned with backup
C:\Documents and Settings\Default User\Cookies\marina@advertising[1].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\Documents and Settings\Default User\Cookies\marina@statcounter[1].txt -> Spyware.Cookie.Statcounter : Cleaned with backup
C:\Documents and Settings\Default User\Cookies\marina@tribalfusion[1].txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
C:\Documents and Settings\Default User\Cookies\marina@z1.adserver[1].txt -> Spyware.Cookie.Adserver : Cleaned with backup
C:\Documents and Settings\Default User\Cookies\marina@cnn.122.2o7[2].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Default User\Cookies\marina@valueclick[1].txt -> Spyware.Cookie.Valueclick : Cleaned with backup
C:\Documents and Settings\Default User\Cookies\marina@hitbox[2].txt -> Spyware.Cookie.Hitbox : Cleaned with backup
C:\Documents and Settings\Default User\Cookies\marina@ehg-dig.hitbox[2].txt -> Spyware.Cookie.Hitbox : Cleaned with backup
C:\Documents and Settings\Default User\Cookies\marina@burstnet[2].txt -> Spyware.Cookie.Burstnet : Cleaned with backup
C:\Documents and Settings\Default User\Cookies\marina@fastclick[1].txt -> Spyware.Cookie.Fastclick : Cleaned with backup
C:\Documents and Settings\Default User\Cookies\marina@servedby.advertising[2].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\Documents and Settings\Default User\Cookies\marina@2o7[1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Default User\Cookies\marina@ad.yieldmanager[2].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Default User\Cookies\marina@statse.webtrendslive[2].txt -> Spyware.Cookie.Webtrendslive : Cleaned with backup
C:\Documents and Settings\Default User\Cookies\marina@adtech[2].txt -> Spyware.Cookie.Adtech : Cleaned with backup
C:\Documents and Settings\Default User\Cookies\marina@as-eu.falkag[1].txt -> Spyware.Cookie.Falkag : Cleaned with backup
C:\Documents and Settings\Marina\Cookies\marina@statcounter[1].txt -> Spyware.Cookie.Statcounter : Cleaned with backup
C:\Documents and Settings\Marina\Cookies\marina@tribalfusion[1].txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
C:\Documents and Settings\Marina\Cookies\marina@atdmt[2].txt -> Spyware.Cookie.Atdmt : Cleaned with backup
C:\Documents and Settings\Marina\Cookies\marina@perf.overture[1].txt -> Spyware.Cookie.Overture : Cleaned with backup
C:\Documents and Settings\Marina\Cookies\marina@server.iad.liveperson[1].txt -> Spyware.Cookie.Liveperson : Cleaned with backup
C:\Documents and Settings\Marina\Cookies\marina@citi.bridgetrack[1].txt -> Spyware.Cookie.Bridgetrack : Cleaned with backup
C:\Documents and Settings\Marina\Cookies\marina@advertising[1].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\Documents and Settings\Marina\Cookies\marina@z1.adserver[1].txt -> Spyware.Cookie.Adserver : Cleaned with backup
C:\Documents and Settings\Marina\Cookies\marina@cnn.122.2o7[2].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Marina\Cookies\marina@valueclick[1].txt -> Spyware.Cookie.Valueclick : Cleaned with backup
C:\Documents and Settings\Marina\Cookies\marina@hitbox[2].txt -> Spyware.Cookie.Hitbox : Cleaned with backup
C:\Documents and Settings\Marina\Cookies\marina@ehg-dig.hitbox[2].txt -> Spyware.Cookie.Hitbox : Cleaned with backup
C:\Documents and Settings\Marina\Cookies\marina@burstnet[2].txt -> Spyware.Cookie.Burstnet : Cleaned with backup
C:\Documents and Settings\Marina\Cookies\marina@fastclick[1].txt -> Spyware.Cookie.Fastclick : Cleaned with backup
C:\Documents and Settings\Marina\Cookies\marina@servedby.advertising[2].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\Documents and Settings\Marina\Cookies\marina@2o7[1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Marina\Cookies\marina@ad.yieldmanager[2].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Marina\Cookies\marina@statse.webtrendslive[2].txt -> Spyware.Cookie.Webtrendslive : Cleaned with backup
C:\Documents and Settings\Marina\Cookies\marina@adtech[2].txt -> Spyware.Cookie.Adtech : Cleaned with backup
C:\Documents and Settings\Marina\Cookies\marina@as-eu.falkag[1].txt -> Spyware.Cookie.Falkag : Cleaned with backup


::Report End


Logfile of HijackThis v1.99.1
Scan saved at 9:28:21 AM, on 10/10/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
d:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\regsvc.exe
C:\WINDOWS\system32\MSTask.exe
C:\WINDOWS\System32\WBEM\WinMgmt.exe
C:\WINDOWS\system32\mspmspsv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\MSN Apps\Updater\01.02.0002.1001\en-us\msnappau.exe
C:\Hjt\HijackThis.exe

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - D:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - D:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.2607.0\en-us\msntb.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.0002.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [THGuard] "D:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O16 - DPF: Yahoo! Pool 2 - http://download.game...ts/y/potb_x.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1127646261950
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINDOWS\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - d:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - d:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
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#8
Gunner

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Completely forgot to answer your question from the last post, coachwife6.

internat.exe did not have a zip icon next to it. Instead, the icon was a blue square with a white questions mark on it. The properties of the file had the following:
description: "Keyboard Language Indicator Applet"
size: 20.2 kB (20,752 bytes).

Not sure how the PC is running at the moment, haven't had a chance to give it a good test run (it's actually my sister's PC).

Thank you.
Gunner
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#9
Gunner

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Unfortunately, it seems that very similar problems continue. :tazz: The PC still has temporary freezes and the silly window warning to fix the registry (coming from Microsoft Us) pops up. Currently trying to get my sister to get a screenshot of one of those windows.

Is there anything worth noting in the latest 2 logs?
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#10
coachwife6

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Download and save backlight to your desktop. Doubleclick blbeta.exe, accept the agreement, leave [X]scan through Windows Explorer checked, click scan > next.

You'll see a list of all the items it found. There will also be a log on your desktop with the name fsbl.xxxxxxx.log (where xxxxxxx represents numbers). The application finds both bad files and legitimate ones such as "wbemtest.exe", so don't choose the rename option yet! Copy and paste the log it generated in your next reply.
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#11
Gunner

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Not a single thing found! Here's the log:

10/12/05 22:41:21 [Info]: BlackLight Engine 1.0.23 initialized
10/12/05 22:41:21 [Info]: OS: 5.0 build 2195 (Service Pack 4)
10/12/05 22:41:21 [Note]: 4019 4
10/12/05 22:41:21 [Note]: 4005 0
10/12/05 22:41:53 [Note]: 4006 0
10/12/05 22:41:53 [Note]: 4011 988
10/12/05 22:41:55 [Note]: FSRAW library version 1.7.1011
10/12/05 22:45:08 [Note]: 4007 0

Also, here's the screenshot (attached) with the pop-up window that comes up every time Windows boots up. Hopefully that can give you a bit of a clue about the infection.

Cheers and good luck!

Attached Thumbnails

  • screenshot_pop_up.jpg

Edited by Gunner, 12 October 2005 - 07:07 AM.

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#12
coachwife6

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That is just some nasty adware. Does it run when you boot up? Or does it just pop up?

If it runs when you start up....go to start>>run>> and type in msconfig

Go to the start-up tab and see if anything looks similar to that program.

Then make sure all files and folders are showing and do a search for that program. When found...delete it.
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#13
Gunner

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That is just some nasty adware. Does it run when you boot up? Or does it just pop up?


Well, it pops up when the Windows start up, and it seems to then pop-up throughout the windows session. As said before, it seems to also slow down the computer sporadically.

If it runs when you start up....go to start>>run>> and type in msconfig

Go to the start-up tab and see if anything looks similar to that program.

Then make sure all files and folders are showing and do a search for that program. When found...delete it.


This is windows 2000, so there's no msconfig. I've run advanced uninstaller pro to see if there's anything at startup that shouldn't be there, but even after removing everything but the essentials, the problems still persist.

I did something I should have done ages ago: when the window popped up, I looked at the task manager and clicked on "go to process" for that pop-up window. The process was csrss.exe.

I did a bit of google search, and have found out that's a crucial process that should never be terminated, though I tried doing that anyway - without any luck. If that process is in fact infected, is there any way of cleaning it?

Thanks!
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#14
coachwife6

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Run silent runners again for me.

Also, go into the Config option when you start HijackThis, and then click on the Misc Tools button at the top.

You will then click on the button labeled "Generate StartupList Log". Once you click that button, the program will automatically open up a notepad filled with the Startup items from your computer. Copy and paste these entries into a message and submit it.
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#15
coachwife6

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The screenshot is of a program called registrycleanerxp. somehow it got loaded onto your system. Can you give me a silent runners log.

You can also go to start>>run>> and type in msconfig and then go to the start-up tab and see if there is an entry there that is checked indicating that program. If it is, please uncheck it.
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