When I use software (Pinnacle) to backup my files or try to copy the files in Windows Explorer, I get an error message. The Explorer message says, "Cannot create or replace <filename>: The disk is write-protected. Remove the write-protection or use another disk." Pinnacle's backup program gives me the following error, "Backup has been cancelled. Error creating the backup archive."
I thought the problem was the CD Drive, but I am able to burn music disks from iTunes with no problem at all.
Here are some additional facts:
Operating System: Windows XP
CDs: New CD-R and CD-RW (tried both, same problems)
I really need your help...thank you for any advice you can offer.