Need help please!,
Posted 29 September 2005 - 10:11 PM
Posted 29 September 2005 - 10:17 PM
Posted 29 September 2005 - 10:30 PM
I am UKBiker and I will be helping you here.
I followed the posts in your other topic so I am aware of the problem you are having. can you tell me what OS you have? if it is XP, can you access System Restore?
Posted 29 September 2005 - 10:32 PM
Posted 29 September 2005 - 10:36 PM
Ok good, at least we have that in reserve. When you try and run HJT, what error message (if any) do you get? Also whay happens when you try and run a programme please?
Posted 29 September 2005 - 10:39 PM
Posted 29 September 2005 - 10:44 PM
Posted 29 September 2005 - 10:47 PM
Posted 29 September 2005 - 10:59 PM
Posted 29 September 2005 - 11:11 PM
OK, i think that your best course is to try a system restore, see if we cant get some functionality back. Then we can deal with the malware.
Posted 29 September 2005 - 11:14 PM
This thread shows you how to do it.
Repair Install in XP
Let me know how you get on.
Posted 30 September 2005 - 07:07 PM
Posted 01 October 2005 - 02:34 PM
Posted 01 October 2005 - 10:55 PM
Its best to do a repair install with the XP CD you have, that way you wont lose your data. Follow the instructions on the link I gave you earlier.
Posted 03 October 2005 - 05:50 PM
As you had several topics open at once, they have been closed down and this is now the only thread that will be helping you. I see that you have now re installed your OS as opposed to the repair install as was suggested. As this is a fresh OS install, i need to run through the validation process again, so please would you do the following
Please go HERE (Microsoft website) using Internet Explorer (not Firefox or any other browser as they won't work)
- Click on Windows Validation Assistant
- Click on the Validate Now button.
- Be patient while the ActiveX loads, do not click on any links.
- Read the instructions on this page while it's loading. You will be prompted to install - click YES.
- Enter your product key then click continue
- When it says "Validation Complete" please click Continue to return to your previous activity
- Copy what it says and paste it here.
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