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Please Help!


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#1
krabpeople

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Hi there I am very new to these forums and I am desperate!!
As of late my computer has gone in the toliet and I don't know anything about the damned thing at all I am just an obsessed gamer..
anyhow I try to open my explorer and i get this runtime error c++ microsoft visual error program: C:\PROGRA~1\yahoo!\browser\ybrowser.exe
also I can not get my computer to shut down...it will go to the windows is shutting down screen and freeze there..I have done all the free scans and ad aware and such that you reccomend so please help me any advice would be great cause I dont know where to start and my games have all gone to crap with horrible lag and choppy graphics

Edited by krabpeople, 30 September 2005 - 09:26 AM.

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#2
krabpeople

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Anyone :) ?

:tazz:
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#3
krabpeople

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*sigh* still no luck
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#4
Pi rules

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Hello!
Are there any updates/patches for it you haven't applied?

You may also want to run an online virus scanner such as Housecall (see my signature for the link). If it find some stuff, it may be a wise idea for you to post a HijackThis log in the Malware Removal forum.
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#5
krabpeople

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Everything is up to date and the scan found no viruses
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#6
Pi rules

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Are there any updates/patches for that program?
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#7
Emery Herman

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Download avg free and let it scan for viruses.
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#8
wannabe1

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Hi krabpeople...

Please download System Spec...run it, and post (or attach) a log to this thread. This will give us your system specifications.

Also, please download Speed Fan, install it, and run it to monitor voltages and temperatures.

Are you running any Norton applications on this machine? How about Zone Alarm?

wannabe1
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#9
Tyger

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Your runtime error may be caused by Google toolbar, your shutdown problem may be caused by Windows Automatic Updates.
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#10
krabpeople

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Here is the text file for specs

Windows: Windows XP or .NET server 5.1 (Build 2600) Service Pack 2
Internet Explorer: 6.0.2900.2180
Memory (RAM): 1024 MB
CPU Info: Intel® Pentium® 4 CPU 3.00GHz
CPU Speed: 2996.1 MHz
Sound card: SoundMAX Digital Audio
Display Adapters: NVIDIA GeForce FX 5500 | NetMeeting driver | RDPDD Chained DD |
Screen Resolution: 1024 X 768
Network Adapters: SiS 900-Based PCI Fast Ethernet Adapter |
Power Status: High
Time Zone: Pacific Standard Time
CD / DVD: D: SONY DVD RW DW-D22A |
COM Ports: COM1
LPT Ports: LPT1
Hard Disks: C: 76.3GB
BIOS Date: 06/08/04
Serial Number: SYS-1234567890
Manufacturer: Award Software, Inc.
Product Make: System Name
PCMCIA (Laptops): Not Installed
USB Controllers: Detected: 3 host controllers.
Firewire (1394): Not detected
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#11
krabpeople

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Also, please download Speed Fan, install it, and run it to monitor voltages and temperatures.

Are you running any Norton applications on this machine?  How about Zone Alarm?

wannabe1

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Ok I downloaded the speed fan but i have no idea what to be looking for or how to use it ect

no I am not running norton
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#12
wannabe1

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krabpeople...

With the Speed Fan application what we need to watch are the voltages in the lower left corner. These shouldn't vary much more than (+/-) 1/10th of a volt. And the top 2 temperature readings (Temp1 and Temp2)...these should stay somewhere around 30 to 35 degrees C (Don't worry if your machine is slightly above or below...temps will vary from machine to machine, but you should be able to see the kind of temperature spike that leads to a shutdown).

wannabe1
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#13
krabpeople

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here is what it says from speed fan at the very begining of the day
and it shows fan 2 running but not fan 1 im not sure if i even have two fans though
VCORE 1.42
+3.3v: 3.20v
+5v: 5.05v
+12v: 11.19v
-12v: .023v
-5V: 1.64V
+5VSB 5.43V
VBAT: 1.02V

THEN MY TEMPS ARE
TEMP1:29c
TEMP2: 60c
I really appreciate the help cause im thinking i need to just take it to a shop :tazz: but I hate to go in and get BS'ed because im a computer noob
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#14
wannabe1

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krabpeople...

You CPU temp looks good, but you need to keep an eye on the voltages...particularly the +12v (it's pretty low at 11.19v). Watch for fluctuations...this would indicate a Power Supply that's on it's way out.

Download MEMTEST, extract it, and run it. This will test the reliability of your RAM memory. Be sure to follow the instructions.

wannabe1
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#15
krabpeople

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What does that mean if a power supply is going out? I've noticed that my cpu is really loading up too using 100% at times while playing world of warcraft however it never used to be a problem ...anyways what would I do about the power supply problem?
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