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Infected again I think [RESOLVED]


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#1
kebab

kebab

    Member

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  • 16 posts
Just got cleaned last week but I think I'm infected again. Please help again.

Logfile of HijackThis v1.99.1
Scan saved at 8:50:14 PM, on 9/30/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\stsystra.exe
C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe
C:\PROGRA~1\Dantz\RETROS~1\RetroExpress.exe
C:\WINDOWS\system32\taskswitch.exe
C:\WINDOWS\system32\fast.exe
C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\hphmon05.exe
C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Hewlett-Packard\Toolbox\jre\bin\javaw.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PGPsdkServ.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
C:\PROGRA~1\NORTON~2\SPEEDD~1\nopdb.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\WINDOWS\system32\Fast.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\Dantz\RETROS~1\retrospect.exe
C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Symantec Shared\AdBlocking\NSMdtr.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
O2 - BHO: (no name) - {00DBDAC8-4691-4797-8E6A-7C6AB89BC441} - C:\WINDOWS\system32\gebcd.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: MSEvents Object - {6DD0BC06-4719-4BA3-BEBC-FBAE6A448152} - C:\WINDOWS\system32\awvvv.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [CTDVDDET] "C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE"
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [MaxtorOneTouch] C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe
O4 - HKLM\..\Run: [RetroExpress] C:\PROGRA~1\Dantz\RETROS~1\RetroExpress.exe /h
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe
O4 - HKLM\..\Run: [FastUser] C:\WINDOWS\system32\fast.exe
O4 - HKLM\..\Run: [StatusClient 2.6] C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup 2.5] C:\Program Files\Hewlett-Packard\Toolbox\hpbpsttp.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HPHUPD05] C:\Program Files\Hewlett-Packard\hp LaserJet 1160_1320 series\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\system32\hphmon05.exe
O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [TotalRecorderScheduler] "C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O20 - Winlogon Notify: awvvv - C:\WINDOWS\system32\awvvv.dll
O20 - Winlogon Notify: gebcd - C:\WINDOWS\SYSTEM32\gebcd.dll
O23 - Service: Adobe Active File Monitor (AdobeActiveFileMonitor) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PGPsdkService (PGPsdkServ) - PGP Corporation - C:\WINDOWS\system32\PGPsdkServ.exe
O23 - Service: Photoshop Elements Device Connect (PhotoshopElementsDeviceConnect) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Retrospect Express HD Restore Helper (RetroExp Helper) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\rthlpsvc.exe
O23 - Service: Retrospect Express HD Launcher (RetroExpLauncher) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\SPEEDD~1\nopdb.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
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#2
therock247uk

therock247uk

    Expert

  • Expert
  • 14,671 posts
  • MVP
Please print these instructions out for use in Safe Mode.

Please download VundoFix.exe to your desktop.
  • Double-click VundoFix.exe to extract the files
  • This will create a VundoFix folder on your desktop.
  • After the files are extracted, please reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode then hit enter.
  • Once in safe mode open the VundoFix folder and doubleclick on KillVundo.bat
  • You will first be presented with a warning and a list of forums to seek help at.
    it should look like this

    VundoFix V2.13 by Atri
    By using VundoFix you agree that you are doing so at your own risk
    Press enter to continue....

  • At this point press enter one time.
  • Next you will see:

    Type in the filepath as instructed by the forum staff
    Then Press Enter, Then F6, Then Enter Again to continue with the fix.

  • At this point please type the following file path (make sure to enter it exactly as below!):
    • C:\WINDOWS\system32\awvvv.dll
  • Press Enter, then press the F6 key, then press Enter one more time to continue with the fix.
  • Next you will see:

    Please type in the second filepath as instructed by the forum staff
    Then Press Enter, Then F6, Then Enter Again to continue with the fix.

  • At this point please type the following file path (make sure to enter it exactly as below!):C:\WINDOWS\system32\vvvwa.*
  • Press Enter, then press the F6 key, then press Enter one more time to continue with the fix.
  • The fix will run then HijackThis will open.
  • In HiJackThis, please place a check next to the following items and click FIX CHECKED:O2 - BHO: (no name) - {00DBDAC8-4691-4797-8E6A-7C6AB89BC441} - C:\WINDOWS\system32\gebcd.dll
    O2 - BHO: MSEvents Object - {6DD0BC06-4719-4BA3-BEBC-FBAE6A448152} - C:\WINDOWS\system32\awvvv.dll
    O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
    O20 - Winlogon Notify: awvvv - C:\WINDOWS\system32\awvvv.dll
    O20 - Winlogon Notify: gebcd - C:\WINDOWS\SYSTEM32\gebcd.dll
  • After you have fixed these items, close Hijackthis and Press any key to Force a reboot of your computer.
  • Pressing any key will cause a "Blue Screen of Death" this is normal, do not worry!
  • Once your machine reboots please continue with the instructions below.
Download and install CleanUp!

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:
Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):
  • Empty Recycle Bins
  • Delete Cookies
  • Delete Prefetch files
  • Cleanup! All Users
Click OK
Press the CleanUp! button to start the program.

It may ask you to reboot at the end, click NO.

Then, please run this online virus scan: [color=red]ActiveScan

Copy the results of the ActiveScan and paste them here along with a new HiJackThis log and the vundofix.txt file from the vundofix folder into this topic.
  • 0

#3
kebab

kebab

    Member

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  • 16 posts
OK done!

I have the follwing protection running:

Router hardware firewall
Windows firewall
Microsoft Antispyware
Norton antivirus
Norton Internet Security (anti syware/adware)
Norton firewall
Spybot
Ad-Ware SE

Is there anything else I can do to increase protection? Any of these programs in conflict and should be turned off?

Haven't visited any exotic sites and never open suspicous files. Why do you think I was reinfected.

Thank you.

Here are the logs. Log for hijackt his ran after reboot.

Vundo.txt

Could not delete file.
Files Deleted sucessfully.


Hijackthis log

Logfile of HijackThis v1.99.1
Scan saved at 1:28:43 PM, on 10/1/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\stsystra.exe
C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe
C:\PROGRA~1\Dantz\RETROS~1\RetroExpress.exe
C:\WINDOWS\system32\taskswitch.exe
C:\WINDOWS\system32\fast.exe
C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\hphmon05.exe
C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Hewlett-Packard\Toolbox\jre\bin\javaw.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PGPsdkServ.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\PROGRA~1\NORTON~2\SPEEDD~1\nopdb.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\WINDOWS\system32\Fast.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Symantec Shared\AdBlocking\NSMdtr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
O2 - BHO: (no name) - {00DBDAC8-4691-4797-8E6A-7C6AB89BC441} - C:\WINDOWS\system32\gebcd.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: MSEvents Object - {6DD0BC06-4719-4BA3-BEBC-FBAE6A448152} - C:\WINDOWS\system32\awvvv.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [CTDVDDET] "C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE"
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [MaxtorOneTouch] C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe
O4 - HKLM\..\Run: [RetroExpress] C:\PROGRA~1\Dantz\RETROS~1\RetroExpress.exe /h
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe
O4 - HKLM\..\Run: [FastUser] C:\WINDOWS\system32\fast.exe
O4 - HKLM\..\Run: [StatusClient 2.6] C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup 2.5] C:\Program Files\Hewlett-Packard\Toolbox\hpbpsttp.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HPHUPD05] C:\Program Files\Hewlett-Packard\hp LaserJet 1160_1320 series\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\system32\hphmon05.exe
O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [TotalRecorderScheduler] "C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O20 - Winlogon Notify: awvvv - C:\WINDOWS\system32\awvvv.dll
O20 - Winlogon Notify: gebcd - C:\WINDOWS\SYSTEM32\gebcd.dll
O23 - Service: Adobe Active File Monitor (AdobeActiveFileMonitor) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PGPsdkService (PGPsdkServ) - PGP Corporation - C:\WINDOWS\system32\PGPsdkServ.exe
O23 - Service: Photoshop Elements Device Connect (PhotoshopElementsDeviceConnect) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Retrospect Express HD Restore Helper (RetroExp Helper) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\rthlpsvc.exe
O23 - Service: Retrospect Express HD Launcher (RetroExpLauncher) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\SPEEDD~1\nopdb.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

Adware Log

Incident Status Location

Adware:Adware/StartPage.AIW No disinfected C:\HJT\backups\backup-20051001-123308-793.dll
Adware:Adware/StartPage.AIW No disinfected C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP60\A0043718.exe
Adware:Adware/StartPage.AIW No disinfected C:\WINDOWS\system32\gebcd.dll
Adware:Adware/StartPage.AIW No disinfected F:\HJT\backups\backup-20051001-123308-793.dll
  • 0

#4
therock247uk

therock247uk

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1. Go to Start > Settings > Control Panel > Add/Remove and uninstall the following.

Spybot - Search & Destroy you can install this again after we are done all its currently doing is interfering in the fix.

2. Please print these instructions out for use in Safe Mode.

Please download VundoFix.exe to your desktop.
  • Double-click VundoFix.exe to extract the files
  • This will create a VundoFix folder on your desktop.
  • After the files are extracted, please reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode then hit enter.
  • Once in safe mode open the VundoFix folder and doubleclick on KillVundo.bat
  • You will first be presented with a warning and a list of forums to seek help at.
    it should look like this

    VundoFix V2.13 by Atri
    By using VundoFix you agree that you are doing so at your own risk
    Press enter to continue....

  • At this point press enter one time.
  • Next you will see:

    Type in the filepath as instructed by the forum staff
    Then Press Enter, Then F6, Then Enter Again to continue with the fix.

  • At this point please type the following file path (make sure to enter it exactly as below!):
    • C:\WINDOWS\system32\awvvv.dll
  • Press Enter, then press the F6 key, then press Enter one more time to continue with the fix.
  • Next you will see:

    Please type in the second filepath as instructed by the forum staff
    Then Press Enter, Then F6, Then Enter Again to continue with the fix.

  • At this point please type the following file path (make sure to enter it exactly as below!):C:\WINDOWS\system32\vvvwa.*
  • Press Enter, then press the F6 key, then press Enter one more time to continue with the fix.
  • The fix will run then HijackThis will open.
  • In HiJackThis, please place a check next to the following items and click FIX CHECKED:O2 - BHO: (no name) - {00DBDAC8-4691-4797-8E6A-7C6AB89BC441} - C:\WINDOWS\system32\gebcd.dll
    O2 - BHO: MSEvents Object - {6DD0BC06-4719-4BA3-BEBC-FBAE6A448152} - C:\WINDOWS\system32\awvvv.dll
    O20 - Winlogon Notify: awvvv - C:\WINDOWS\system32\awvvv.dll
    O20 - Winlogon Notify: gebcd - C:\WINDOWS\SYSTEM32\gebcd.dll
  • After you have fixed these items, close Hijackthis and Press any key to Force a reboot of your computer.
  • Pressing any key will cause a "Blue Screen of Death" this is normal, do not worry!
  • Once your machine reboots please continue with the instructions below.
Download and install CleanUp!

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:
Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):
  • Empty Recycle Bins
  • Delete Cookies
  • Delete Prefetch files
  • Cleanup! All Users
Click OK
Press the CleanUp! button to start the program.

It may ask you to reboot at the end, click NO.

Then, please run this online virus scan: [color=red]ActiveScan

Copy the results of the ActiveScan and paste them here along with a new HiJackThis log and the vundofix.txt file from the vundofix folder into this topic.
  • 0

#5
kebab

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I can't get rid of spybot. Removed it in control panel using add/remove. Icon remained. When I click the spybot icon spybot opens. Does not show on add/remove list though. Properties of spybot icon show C:\RECYCLER\NPROTECT\00088750.exe
Nothing show in the recycle bin. Doesn't show nprotect subdirectory
Can't see it in the recycle bin which is switched to normal.
Tried to delete 00088750.exe under c:\windows\prefetch but it just comes back
What do I do?
  • 0

#6
therock247uk

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Ok lets try and disable teatimer then.
  • Open Spybot Search & Destroy.
  • In the Mode menu click "Advanced mode" if not already selected.
  • Choose "Yes" at the Warning prompt.
  • Expand the "Tools" menu.
  • Click "Resident".
  • Uncheck the "Resident "TeaTimer" (Protection of overall system settings) active." box.
  • In the File menu click "Exit" to exit Spybot Search & Destroy.

  • 0

#7
kebab

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What a mess.

I turned off the teatimer in spybot and ran everything again and it didn't work.

It looks like when Hijackthis is run and 4 boxes are checked and fix checked is clicked, the program does not follow through. I remember before it telling me "everything is fixed" or something like that. It just goes to a blank box. After that, pressing enter does not bring up the blue screen rather, I have to manually resstart. After that when hijackthis is run again the same O2, O2, O20,O20 entries still exist meaning they were not deleted.

I finally tried deleting everything in NortonProtected folder and that seemed to get rid of spybot. I then tried everything again with the same results.
  • 0

#8
kebab

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Plus another problem crept up. Everytime I restart the computer the Windows firewall turns off.
  • 0

#9
therock247uk

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Post a new Hijackthis log here in a reply.
  • 0

#10
kebab

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Logfile of HijackThis v1.99.1
Scan saved at 1:43:08 PM, on 10/2/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PGPsdkServ.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
C:\PROGRA~1\NORTON~2\SPEEDD~1\nopdb.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\system32\Fast.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\stsystra.exe
C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe
C:\PROGRA~1\Dantz\RETROS~1\RetroExpress.exe
C:\WINDOWS\system32\taskswitch.exe
C:\WINDOWS\system32\fast.exe
C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\hphmon05.exe
C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Hewlett-Packard\Toolbox\jre\bin\javaw.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\PROGRA~1\Dantz\RETROS~1\retrospect.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\OPScan.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Symantec Shared\AdBlocking\NSMdtr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
O2 - BHO: (no name) - {00DBDAC8-4691-4797-8E6A-7C6AB89BC441} - C:\WINDOWS\system32\gebcd.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: MSEvents Object - {6DD0BC06-4719-4BA3-BEBC-FBAE6A448152} - C:\WINDOWS\system32\awvvv.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [CTDVDDET] "C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE"
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [MaxtorOneTouch] C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe
O4 - HKLM\..\Run: [RetroExpress] C:\PROGRA~1\Dantz\RETROS~1\RetroExpress.exe /h
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe
O4 - HKLM\..\Run: [FastUser] C:\WINDOWS\system32\fast.exe
O4 - HKLM\..\Run: [StatusClient 2.6] C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup 2.5] C:\Program Files\Hewlett-Packard\Toolbox\hpbpsttp.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HPHUPD05] C:\Program Files\Hewlett-Packard\hp LaserJet 1160_1320 series\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\system32\hphmon05.exe
O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [TotalRecorderScheduler] "C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O20 - Winlogon Notify: awvvv - C:\WINDOWS\system32\awvvv.dll
O20 - Winlogon Notify: gebcd - C:\WINDOWS\SYSTEM32\gebcd.dll
O23 - Service: Adobe Active File Monitor (AdobeActiveFileMonitor) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PGPsdkService (PGPsdkServ) - PGP Corporation - C:\WINDOWS\system32\PGPsdkServ.exe
O23 - Service: Photoshop Elements Device Connect (PhotoshopElementsDeviceConnect) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Retrospect Express HD Restore Helper (RetroExp Helper) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\rthlpsvc.exe
O23 - Service: Retrospect Express HD Launcher (RetroExpLauncher) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\SPEEDD~1\nopdb.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
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#11
therock247uk

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Can you go to the vundofix folder find vundofix.txt and post it here in a reply.
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#12
kebab

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Could not delete file.
Files Deleted sucessfully.
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#13
therock247uk

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You sure thats all thats in the log go to your vundofix folder and list all files that are there.
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#14
kebab

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I redid the entire procedure and here is the vundo log.

Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 Craig.Peacock@beyondlogic.org
Suspending PID 164 'smss.exe'
Threads [168][172][176]

Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 Craig.Peacock@beyondlogic.org
Killing PID 784 'explorer.exe'
Killing PID 784 'explorer.exe'

Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 Craig.Peacock@beyondlogic.org
Error, Cannot find a process with an image name of rundll32.exe

Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 Craig.Peacock@beyondlogic.org
Killing PID 236 'winlogon.exe'
Killing PID 236 'winlogon.exe'
File Deleted sucessfully.
Files Deleted sucessfully.

Here is the Hijackthis log.

Logfile of HijackThis v1.99.1
Scan saved at 8:47:19 PM, on 10/2/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PGPsdkServ.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
C:\PROGRA~1\NORTON~2\SPEEDD~1\nopdb.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\system32\Fast.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\stsystra.exe
C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe
C:\PROGRA~1\Dantz\RETROS~1\RetroExpress.exe
C:\WINDOWS\system32\taskswitch.exe
C:\WINDOWS\system32\fast.exe
C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\hphmon05.exe
C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Hewlett-Packard\Toolbox\jre\bin\javaw.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Common Files\Symantec Shared\AdBlocking\NSMdtr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\Dantz\RETROS~1\retrospect.exe
C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe
C:\Program Files\Messenger\msmsgs.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
O2 - BHO: (no name) - {00DBDAC8-4691-4797-8E6A-7C6AB89BC441} - C:\WINDOWS\system32\gebcd.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: MSEvents Object - {6DD0BC06-4719-4BA3-BEBC-FBAE6A448152} - C:\WINDOWS\system32\awvvv.dll (file missing)
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [CTDVDDET] "C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE"
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [MaxtorOneTouch] C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe
O4 - HKLM\..\Run: [RetroExpress] C:\PROGRA~1\Dantz\RETROS~1\RetroExpress.exe /h
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe
O4 - HKLM\..\Run: [FastUser] C:\WINDOWS\system32\fast.exe
O4 - HKLM\..\Run: [StatusClient 2.6] C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup 2.5] C:\Program Files\Hewlett-Packard\Toolbox\hpbpsttp.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HPHUPD05] C:\Program Files\Hewlett-Packard\hp LaserJet 1160_1320 series\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\system32\hphmon05.exe
O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [TotalRecorderScheduler] "C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O20 - Winlogon Notify: awvvv - C:\WINDOWS\system32\awvvv.dll (file missing)
O20 - Winlogon Notify: gebcd - C:\WINDOWS\SYSTEM32\gebcd.dll
O23 - Service: Adobe Active File Monitor (AdobeActiveFileMonitor) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PGPsdkService (PGPsdkServ) - PGP Corporation - C:\WINDOWS\system32\PGPsdkServ.exe
O23 - Service: Photoshop Elements Device Connect (PhotoshopElementsDeviceConnect) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Retrospect Express HD Restore Helper (RetroExp Helper) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\rthlpsvc.exe
O23 - Service: Retrospect Express HD Launcher (RetroExpLauncher) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\SPEEDD~1\nopdb.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
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#15
therock247uk

therock247uk

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1. Open Hijackthis and click scan. Then tick and fix the following in Hijackthis with all windows closed except Hijackthis.

O2 - BHO: MSEvents Object - {6DD0BC06-4719-4BA3-BEBC-FBAE6A448152} - C:\WINDOWS\system32\awvvv.dll (file missing)
O20 - Winlogon Notify: awvvv - C:\WINDOWS\system32\awvvv.dll (file missing)

2. Then post a new Hijackthis log here in a reply.
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