Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Adding memory & OS issues


  • Please log in to reply

#1
al1d8gun

al1d8gun

    New Member

  • Member
  • Pip
  • 6 posts
Hope someone could help me with this problem.

Computer Specifications:
Motherboard: Supermicro P4SPA+
Processor: Intel Pentium 4 3.0Ghz w/HT Technology
Current Memory: 2 – Crucial 512MB 184-pin DIMM DDR PC3200 (CT6464Z40B)
Operating System: Windows XP Professional
Monitor Card: ATI Radeon 9550 256MB
HD: 2 Seagate 160GB SATA & 1 Seagate 300GB ATA/100

I just recently bought a Kingston HyperX 1GB (2 – 512MB 400MHz DDR Non-ECC CL2) Dual Channel Kit for the computer mentioned above. When I installed the memory into the two remaining memory banks (2 & 4), the computer works fine until I have the computer perform a complex task (e.g. installing software, surfing on the net) and then the computer just restarts with not reason at all. The computer works fine with the Crucial memory. I have tried using the Kingston memory in banks 1 & 3 and the Crucial Memory in banks 2 & 4, it still gives me the same issue of windows rebooting at random times when given a heave task. The computer works fine when sitting idle or having an application open.

I have already contacted Kingston about the problem, but their regular customer service representatives said that I have to talk to their HyperX representatives, which has yet to return my call. I am wondering if anyone can help me with my computer problem and reply would be greatly appreciated. :tazz:
  • 0

Advertisements


#2
Fenor

Fenor

    Trusted Tech

  • Retired Staff
  • 5,236 posts
*deleted*

Edited by Fenor, 01 October 2005 - 09:34 AM.

  • 0

#3
dsenette

dsenette

    Je suis Napoléon!

  • Administrator
  • 26,019 posts
  • MVP
In safe mode:

Right click MY COMPUTER, choose PROPERTIES, choose ADVANCED, choose the SETTINGS button in the Startup And RECOVERY section, and uncheck AUTOMATICALLY RESTART

Now reboot. This will result in the BSOD error...report the STOP ERROR and any parameters.


start > run, type
eventvwr.msc
<enter>

Look under systems and applications for items with red Xs that happened at the SAME time as your problem...list them here.
  • 0

#4
Pi rules

Pi rules

    Member

  • Member
  • PipPipPip
  • 634 posts
Yes, please post the STOP error, and you may want to try the memory test in my signature.
Try only putting one type of RAM in there at once. Does it still happen?
  • 0

#5
al1d8gun

al1d8gun

    New Member

  • Topic Starter
  • Member
  • Pip
  • 6 posts
(with Kingston & crucial memory installed)
Blue Screen
Technical Information
*** STOP: 0x0000008E (OxC0000005,0xBF837405,0xA7110AA8,0x0000000)

*** win32k.sys - Address BF837405 base at BF800000, DateStamp 422511a2

Beginning dump og physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further assistence.

(After Reboot of system)
in eventvwr.msc (System Page)

Source: System Error
Category: (102)
Event ID: 1003

Description:
Error code 1000008e, parameter1 c0000005, parameter2 bf837405, parameter3 a71110aa8, parameter4 00000000

Data: Bytes:

0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 38 1000008
0020: 65 20 20 50 61 72 61 6d e Param
0028: 65 74 65 72 73 20 63 30 eters c0
0030: 30 30 30 30 30 35 2c 20 000005,
0038: 62 66 38 33 37 34 30 35 bf837405
0040: 2c 20 61 37 31 31 30 61 , a7110a
0048: 61 38 2c 20 30 30 30 30 a8, 0000
0050: 30 30 30 30 0000

No errors were reported in applications

In safe mode:

Right click MY COMPUTER, choose PROPERTIES, choose ADVANCED, choose the SETTINGS button in the Startup And RECOVERY section, and uncheck AUTOMATICALLY RESTART

Now reboot. This will result in the BSOD error...report the STOP ERROR and any parameters.
start > run, type
eventvwr.msc
<enter>

Look under systems and applications for items with red Xs that happened at the SAME time as your problem...list them here.

View Post


  • 0

#6
al1d8gun

al1d8gun

    New Member

  • Topic Starter
  • Member
  • Pip
  • 6 posts
I have ran multiple tests using Microsoft's Memory Test and below are the results:

Test 1
Bank 0: Crucial
Bank 1: Kingston
Bank 2: Crucial
Bank 3: Kingston
Results: LRAND failed in passes

Test 2
Bank 0: Crucial
Bank 1: Empty
Bank 2: Crucial
Bank 3: Empty
Results: No Failures Reported

Test 3
Bank 0: Empty
Bank 1: Crucial
Bank 2: Empty
Bank 3: Crucial
Results: No Failures Reported

Test 4
Bank 0: Kingston
Bank 1: Empty
Bank 2: Kingston
Bank 3: Empty
Results: No Failures Reported

Test 5
Bank 0: Empty
Bank 1: Kingston
Bank 2: Empty
Bank 3: Kingston
Results: No Failures Reported

Test 6
Bank 0: Kingston
Bank 1: Crucial
Bank 2: Kingston
Bank 3: Crucial
Results: LRAND failed in passes

Yes, please post the STOP error, and you may want to try the memory test in my signature.
Try only putting one type of RAM in there at once.  Does it still happen?

View Post


  • 0

#7
dsenette

dsenette

    Je suis Napoléon!

  • Administrator
  • 26,019 posts
  • MVP
try this for that win2k.sys file,

put in your xp cd and do start > run > sfc /scannow
  • 0

#8
al1d8gun

al1d8gun

    New Member

  • Topic Starter
  • Member
  • Pip
  • 6 posts
Alright, I ran what you have requested with both types of memory in my system, I kept of getting messages stating that my CD wasn't compatible with my OS, even the the CD has the original Windows XP operating system without service packs, but kept on click "Retry" and the system just kep on going/scanning. Was that run statement supposed to do something?

try this for that win2k.sys file,

put in your xp cd and do start > run > sfc /scannow

View Post


  • 0

#9
nixx

nixx

    Member

  • Member
  • PipPipPip
  • 187 posts
this is uncommon, but sometimes different RAM sticks dont reast well with eachother. whatever programs are trying to send info from dynamic (HD) to RAM (memory) and it doesnt know where to put it. try the same combo on a different mb, it might be the mb.
Nixx
  • 0

#10
dsenette

dsenette

    Je suis Napoléon!

  • Administrator
  • 26,019 posts
  • MVP
yeah the sfc is a system file checker, it's supposed to replace the system files, it's odd that it gave you that error though,
  • 0

#11
al1d8gun

al1d8gun

    New Member

  • Topic Starter
  • Member
  • Pip
  • 6 posts
That's one of the thoughts I am thinking. If I can't get the new memory to work with the current ones, I'll just end up using the new memory for a barbones unit for gaming in the future. Current computer is being used for digital/video editing and ESRI applications. Thanks for your thoughts! :tazz:

this is uncommon, but sometimes different RAM sticks dont reast well with eachother. whatever programs are trying to send info from dynamic (HD) to RAM (memory) and it doesnt know where to put it. try the same combo on a different mb, it might be the mb.
Nixx

View Post


  • 0

#12
dsenette

dsenette

    Je suis Napoléon!

  • Administrator
  • 26,019 posts
  • MVP
click this
  • 0

#13
al1d8gun

al1d8gun

    New Member

  • Topic Starter
  • Member
  • Pip
  • 6 posts
Wondering if you had any other ideas/solutions that may cause/fix my problem. Other than that, thanks for helping me out. I really appreciate it. :tazz:

yeah the sfc is a system file checker, it's supposed to replace the system files, it's odd that it gave you that error though,

View Post


  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP