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Computer freezes when opening a program..


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#1
Swift

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Well I try to open a program that goes to the internet to check for updates, and then my computer freezes.

The program is a game, that checks for online updates, then it freezes...Could be my router, my firewall, how do I find out what's happening / causing this ?
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#2
dsenette

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try turning off your firewalls temporarily and see if it goes through....if this is the case it's probably your firewasll

also

start > run, type
eventvwr.msc
<enter>

Look under systems and applications for items with red Xs that happened at the SAME time as your problem...list them here.
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#3
Swift

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Turned firewall off still happening.

Here is System:

Posted Image
http://img272.images...ntitled13ev.gif
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#4
dsenette

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try uninstalling the bsafe internet filter...or turning it off...
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#5
Swift

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I tryed turning it off, still.
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#6
Emery Herman

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Have you tried going to the games' website and downloading the updates manually from there?
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#7
Fenor

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I'd uninstall the BSafeFilter, it's pratically useless anyways and isn't really needed. You can use the Content Advisor to determine what Internet content can be viewed on your PC if you are afraid of your child (children) accidentally, or purposely, viewing pornograpic images/websites. As for spyware/trojans, I suggest MS Antispyware and AVG Antivirus. Firewalls are not really necessary unless your home is being used for business, all they really do is slow down your machine/Internet connection. If you really think you need a firewall, then get a router, because hardware firewalls are always better then software firewalls and they wont slow down your connection like software firewalls can.

Fenor

Edited by Fenor, 01 October 2005 - 03:01 PM.

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#8
Swift

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I'd uninstall the BSafeFilter, it's pratically useless anyways and isn't really needed.  You can use the Content Advisor to determine what Internet content can be viewed on your PC if you are afraid of your child (children) accidentally, or purposely, viewing pornograpic images/websites.  As for spyware/trojans, I suggest MS Antispyware and AVG Antivirus.  Firewalls are not really necessary unless your home is being used for business, all they really do is  slow down your machine/Internet connection.  If you really think you need a firewall, then get a router, because hardware firewalls are always better then software firewalls and they wont slow down your connection like software firewalls can.

Fenor

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Thanks, but thing is my mom installed BSafe :tazz:
So your suggesting uninstalling Mcaffee firewall and just sticking to my routers ?
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#9
wannabe1

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Hi Swift....

I'm with dsenette...the problem more than likely lies with the BSafe application. Try this: Click Start then Run and type msconfig...click "Ok". Under the "Startup" tab, look in the list of startup programs for the BSafe application. Remove the tick from in front of it and click "Apply" then "Ok". Reboot your machine. (Don't worry, this is reversable)

On restart, you'll get a Selective Startup dialog box...check the box in the lower left corner and click "Ok".

Let us know if this helps...

wannabe1
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#10
Fenor

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Hi Swift....

I'm with dsenette...the problem more than likely lies with the BSafe application.  Try this: Click Start then Run and type msconfig...click "Ok".  Under the "Startup" tab, look in the list of startup programs for the BSafe application.  Remove the tick from in front of it and click "Apply" then "Ok".  Reboot your machine. (Don't worry, this is reversable)

On restart, you'll get a Selective Startup dialog box...check the box in the lower left corner and click "Ok".

Let us know if this helps...

wannabe1

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Wouldn't that be like disobeying his mother since he just posted in his last reply that his mother installed the Bsafe Filter? lol :tazz:

Fenor
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#11
Fenor

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Seriously though, you say you also have mcaffee firewall installed as well? That makes it possible that you have THREE firewalls on right now, the built-in XP firewall, the mcaffee firewall and the BSafe Filters Firewall. That's overkill and will cause you nothing but headaches.

Fenor
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#12
wannabe1

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Kinda, but you can turn it back on this way...it's not just....gone. :tazz:

Seriously though, you say you also have mcaffee firewall installed as well? That makes it possible that you have THREE firewalls on right now

Fenor definitely hit it there...you should only have one active firewall running at any given time to avoid conflicts. Three is 2 too many.

wannabe1

Edited by wannabe1, 01 October 2005 - 03:13 PM.

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#13
Swift

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I tryed the startup thing, it just says bsafe is not running, and won't let me go on the internet :)

Well I disabled the windows firewall, so...yea. Mcafee, bsafe, and router, 3 firewalls..Better be safe the sorry I guess :tazz:
I'll uninstall mcafee then?

Edited by Swift, 01 October 2005 - 03:27 PM.

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#14
wannabe1

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Swift...

Can you just disable the Mcafee Firewall? I would think that would be an available option or preference. I'd check into that, first...AV programs can be messy to uninstall.

wannabe1
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#15
Swift

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Swift...

Can you just disable the Mcafee Firewall?  I would think that would be an available option or preference.  I'd check into that, first...AV programs can be messy to uninstall.

wannabe1

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Sure. Disabled, now what ?
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