I was advised in a response here to apply my Windows XP CD in the CD drive, change the bios to boot from CD and follow directions for reformatting drive and installing Windows.
Here are the current issues, although Windows XP installed succesfully the Computer still prompts to choose between XP and 2000 (this was the previous OS). If 2000 is chosen an error is received, since 2000 should now be gone how do I get the laptop not to prompt for the choose.
Also, although the program menu and desktop appear to show all previous programs as removed the actual folders still exist taking up hardrive space. If you go to ADD/REMOVE PROGRAMS there are no programs listed so it appears that the bits and pieces that still remain on C: are not registered. How come the install did not clean all this out when it reisntalled Windows? I know some files from the MY DOCS folder were deleted. I was hoping for a clean laptop after this process.