[trucker]

for some unknown reason when microsoft started validing the reg num on windows mine wouldnt work anymore, they gave me a new code but i dont know where to change it can someone plz help me do this thxs

[Advertisements]

They, meaning Microsoft gave you a new Windows Product key?

[Fenor]

They, meaning Microsoft gave you a new Windows Product key?

[Retired Tech]

If this happened during activation, it won't affect the XP CD product key

[Fenor]

If your version of Windows doesn't have Service Pack 2 installed yet, then I suggest you check out this site for 'How to change the Volume Licensing product key on a Windows XP SP1-based computer.'

[trucker]

yes a new product key

[trucker]

it does have service pack 2

[wannabe1]

Hi trucker...

Try this...click Start and point to All Programs then to Accessories then to System Tools and click on "Activate Windows"

wannabe1

[trucker]

its not there in system tools

[wannabe1]

trucker...

To open Registration Wizard, click Start then click Run. In the Open box, type regwiz /r (Note the space before /r.) and click "Ok"

wannabe1

[trucker]

nope cant do that its got the old number already in it ive got to change that key

[wannabe1]

trucker...

Your machine seems to be saying "No" to our attempts. Try giving Microsoft another call and see if they have some deep, dark secret way of doing this. I, for one, would be quite interested in how you make out.

Another thing you can try is to open "My Documents", click "Help" on the Toolbar, and click "Is this copy of Windows legal?"...perhaps, you are already registered through the phone call.

wannabe1

Edited by wannabe1, 01 October 2005 - 05:10 PM.

[trucker]

well i did that and im begining to think it maybe an active x issue. i went to microsofts help site but i cant seem to download the activex that it asks for. normaly i see a tool bar that tells me to download but its not there with this plz understand that ive had this copy of xp pro installed over a yr now. this just became an issue when mirosoft began vatidating there product keys, my computer was rebuit using a lagit copy I spoke with mirosoft this afternoon thats when they gave me the new key

Edited by trucker, 01 October 2005 - 06:44 PM.

[wannabe1]

Are you running any Symantec (Norton) applications or Zone Alarm?

I ask because I've seen a lot of issues concerning these applications and the Windows Update site lately.

wannabe1

[Johanna]

Wannabe1:
Correct. You must shut off Norton's ad blocker to access the MS Update site. Trucker: also, BITS, error reporting and auto update must be turned on in Services. Active X must be set for "enable" or "prompt".

Johanna

[trucker]

i dont have nortons and i followed dir from microsoft. when i went back to update it wouldnt connect to the net. not sure why im on line. they have 3 or 4 fixes there none worked for me still cant get activeX to load