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Desktop problem with PSGuard


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sleigh

sleigh

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Hello experts!

It's great that you guys run these forums helping newbies like me! :tazz: You're help is very much appreciated!

note: My OS is windows 2000.

Last night I think I got the PSGuard and the desktophijack trojan... i googled up a few things this morning and followed some removal techniques of psguard.. the changed desktop with the "you are infected!" and the link to buying some programs has been removed... psguard has been removed from c:\program files. the little icon in the systray that says "you have been infected" is gone...

i normally have about:blank as my homepage, so i don't think there is anything wrong with my browser when i start it up.. it doesn't send me to weird pages...

i used the adaware SE, ewido, smitrem, and Cleanup programs to remove psguard.

so the infection seems to be gone.. however, when i rebooted my pc in normal mode, my desktop is gone. instead it is now a gray screen. I cannot change my desktop to my favorite wallpaper. i could right click> properties and see all the tabs including background, screensaver, appearance, etc. but when i try to set the background to something else and click "apply" or "ok", nothing happens. the desktop is still gray. When i hover my mouse over icons on the desktop, or anything in the system tray, and even selecting things on the taskbar, the desktop background turns white. Once my mouse is off the icon, the background becomes gray again.

I figured the PSGuard infection might not be gone yet. so i run ewido. Ewido surely picks up a few regkeys from HKLM>Software>PSGuard.com.

however, when i get ewido to fix it, it could not. it tells me that there is an Error during cleaning.

so then i try to Run>regedt32.exe to manually delete the keys.

I find HKLM>Software>PSGuard.com.

it branches out all the way to HKLM>Software>PSGuard.com>PSGuard>P.S.Guard>License.

i can open all the subfolders except the License subfolder. when i try to delete the License subfolder is says that this file/folder is inaccessible. (It is also grayed out on the regedt32.exe panel.)

I can't get rid of it and my desktop is messed up. any help would be appreciated! Here is my HJT log:


Logfile of HijackThis v1.99.1
Scan saved at 6:21:47 PM, on 10/1/2005
Platform: Windows 2000 SP3 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\LEXBCES.EXE
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\LEXPPS.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\system32\ZoneLabs\vsmon.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Adobe Acrobat 5\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Program Files\Common Files\Microsoft Shared\Stationery\Blank.htm
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe Acrobat 5\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINNT\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [Lexmark 2200 Series] "C:\Program Files\Lexmark 2200 Series\lxbvbmgr.exe"
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [WinPatrol] "C:\PROGRA~1\BILLPS~1\WINPAT~1\WinPatrol.exe"
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\spydoctor.exe" /Q
O4 - HKCU\..\Run: [Windows Registry Repair Pro] C:\Program Files\Windows Registry Repair Pro\RegistryRepairPro.exe 4
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe Acrobat 5\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {CAFEEFAC-0014-0000-0003-ABCDEFFEDCBA} (Java Runtime Environment 1.4.0_03) -
O16 - DPF: {CAFEEFAC-0014-0001-0001-ABCDEFFEDCBA} (Java Runtime Environment 1.4.1_01) -
O17 - HKLM\System\CCS\Services\Tcpip\..\{6B3FB86A-AF59-4CED-883B-1236C2CD2AC7}: NameServer = 132.20.135.8
O20 - Winlogon Notify: NavLogon - C:\WINNT\system32\NavLogon.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINNT\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINNT\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - (no file)
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINNT\system32\ZoneLabs\vsmon.exe


Thank you for all your help! I tried to google it up, but have gotten no luck. I hope you can help me!

Thanks,
Sleigh

Edited by sleigh, 01 October 2005 - 07:21 PM.

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