[SnakeBite420]

Hi guys. I just purchased the upgrade version of XP to go from ME. My security key doesn't work. When I pick the upgrade option at the main menu, it gets to "DVD Movie Player" and locks up. Ive tried all the hints on the MS homepage and im pulling my hair out!!!!! HELP ME PLEASE!

[Advertisements]

Try booting off the CD itself and see what options it gives you.

Fenor

[Fenor]

Try booting off the CD itself and see what options it gives you.

Fenor

[SnakeBite420]

no matter how I try to install the thing I get a lock up when its scanning for updates and gets to DVD Movie player. Load from disc and it asks me tput in my original OS disc which I don't have. I bought this pc from a co-worker. I'm stumped!

[Game_Freak]

WOW! Dude! Your not met to go on the desktop screen? You need to make the CPU Boot from disk. And then install XP this will format your computer and install XP!

[Emery Herman]

You said you tried the upgrade option from the main menu. Try backing up all your data and do a fresh install.

[Fenor]

For the upgrade version of Windows XP to work, you NEED to have the original disk from another OS, doesn't mater which one, you just need to have one because when you are installing XP, it will ask for you to put that disc in some during the install. Without it the update disc is a waste. I suggest you find someone you know that has a 98, ME, or 2000 disc that you can borrow. You don't need their CD key for the OS just the disc.

Fenor

[SnakeBite420]

Spent 4 hours on the phone w/ MS about the issue. I had some software issues and a bad key. Now, when I load up it asks me to pick an OS. Both are Win XP. MS had me run the upgrade version. When I was done I ran the new version to start over. Not too many running problems but I don't know how to get rid of the other OS. I now have a C drive (my old ME and update XP seem to be there) and a D drive which my new XP is on. What's up? Did I do something wrong? When the new version of XP loaded, it only had the recycle bin on the desktop. I had to manually install my programs and put some icons bock on desktop. Any help is appreciated.