[mkholihan]

It seems everytime I go to shut down, just before The "Windows Closing" message appears I get the following very boring message, but it does sound important,
"A fatal exception 0E has occurred at 016F:BFF8CC04. The current application will be terminated" I know that this has to do with my (actually the Machine's Memory) but I do not know whay is wrong. I am usually restarting because I have suddenly had problems getting info from the internet using Netscape or W/E. When the machine won't respond I clear everything, restart and POP !!! there is the ominous message. Any help out there ??? (kevin the Great)

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Welcome mkholihan

That's a very generic error. It likely means you have a misbehaving driver or program. If you remember making any changes before the problem began, try undoing those changes.

Next, try disabling fast shutdown. To disable fast shutdown, follow these steps:
1. Click Start, point to Programs, point to Accessories, point to System Tools, and then click System Information.
2. On the Tools menu, click System Configuration Utility.
3. On the General tab, click Advanced.
4. Click to select the Disable Fast Shutdown check box, click OK, and then click OK.
5. Click Yes when you are prompted to restart your computer.

If that doesn't work here's a Microsoft article on troubleshooting shutdown errors here:
How to Troubleshoot Windows 98 Shutdown Problems

This is also often caused by spyware, if you'd like we can take a closer look at what's running on your computer. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.

[admin]

Welcome mkholihan

That's a very generic error. It likely means you have a misbehaving driver or program. If you remember making any changes before the problem began, try undoing those changes.

Next, try disabling fast shutdown. To disable fast shutdown, follow these steps:
1. Click Start, point to Programs, point to Accessories, point to System Tools, and then click System Information.
2. On the Tools menu, click System Configuration Utility.
3. On the General tab, click Advanced.
4. Click to select the Disable Fast Shutdown check box, click OK, and then click OK.
5. Click Yes when you are prompted to restart your computer.

If that doesn't work here's a Microsoft article on troubleshooting shutdown errors here:
How to Troubleshoot Windows 98 Shutdown Problems

This is also often caused by spyware, if you'd like we can take a closer look at what's running on your computer. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.

[webbette]

Hi there ~

I too have been having problems with my browser software (Netscape 7.1 & IE 6.0) the last few days. I have updated my virus software and ran a thorough scan . . . No viruses (Thank Goodness!) But it sure is aggravating when your browser stops responding and you have to close down everything to reboot!!

Is it possible that a hacker could tamper with browser codes while one is online? Anti-virus software would not be able to detect such a problem or could it?

While checking out my System Info a few minutes ago, I found a nifty (WIN98) System Tool that I did not know existed. It's the Internet Explorer Repair Tool. I ran the tool, but still need to reboot my computer before the repairs will be effective.

I'm not familiar with the newest versions of WIN, but to use this tool in WIN98,
1) Go to Start Menu; Click Programs; go to Accessories, then System Tools.
2) Click on System Information and Select Tools from the toolbar.
3) From the drop down menu, select Internet Explorer Repair Tool
(There are several other useful tools located here also)

Another option would be to download and install new copies of your browser software -
this could be difficult since it is your internet access that is giving you trouble.