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ReflexiveArcade Psychoballs, loads but won't run.

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Hi and thanks for being here. I have several games from the Reflexive Arcade site. I have never had any problem installing, running, or playing any of them. Till now.
Psychoballs, is the game I am referring to. After install and registration, I clicked the 'Return to Game' to start playing, :) the screen goes black :) - an audible beep :) and an error message box appears stating "Unable to set graphics mode" :) which waits for me to click on the 'OK' button before returning to the programs closing screen. You know the one that thanks you for playing the game and gives you options of Play Game, Other Games, the X to close the window and also tells you the window will close automatically in 15,14,13....seconds. :) [[note - after posting this I went back and checked Dungeon Scroll, this game does not run on my system either, basically similar in that the install and registration were alike until the return to play game, at this point screen goes black and there is no error message, no audio beep and when I bring up the task manager [ctrl/alt/del] to end the program, as this seems the only way to escape the "blackened hole I am trapped in", I am surprised that it does NOT show the familiar 'not responding' comment next to the program name. ]]

To give you some idea, I'm able to run these games successfully :) - Ricochet [LostWorlds/Recharged, etal...] Bejeweled2, Zuma, JewelQuest, Cubis2, Schroomz, Luxor are the newest ones, I have others as well -
I have tried to uninstall and reinstall. Same results. I took it to my neighbors system; it installed and played just fine. :) [She said thanks, she loves playing it :) ] She purchased her HP system as a package about 18mo ago from Circut City, [big sale/good deal] it was just a generic all around semi-current technology at the time system, not any sort of multimedia/heavyduty gaming system package or anything with extraordinary resources, etc. :tazz:
I have recently checked for updates to drivers and critical/security updates. I am not a big gamer - just a fan of some small amusements. I don't think these are too demanding for my system, but perhaps this is the issue, I am hoping you will be able to let me know. I have also just finished downloading but have not yet installed the latest DirectX. I will run it as soon as I sign off here, will let you know if the situation resolves itself.
FYI - I am running a Gateway System, XPPro P3 930MHz, 512 RAM, mainboard - Intel WL810E, Video 82810E graphics controller.
As always your suggestions are appreciated. What other information can I provide to assist?
Thanks - Melody aka ynape

Edited by ynape, 03 October 2005 - 10:00 PM.

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Sorry :)
I think I missed my posting mark :tazz:
- I intended to post to the Games Forum, on the assumption that my problem is not hardware related. Evidently I was distracted and it appears I am in "Off Topic" [?] Could one of you, wonderful people, please help my post get to where it should be? thanks - Melody :)
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Thanks to whomever for putting my plea "on the right track"

I went back to the Reflexive site and checked on system requirements for the games and I feel a little foolish :) [did I mention it was a distracting day in my world?] but I think it may be that my resources are "lacking" in the area of the video card, but I need someone to confirm this for me as I am not well versed in the hardware arena - especially relating to display - far too many amazing branches of technology springing up daily, for me to get a clue. :)

The system req for Psychoballs : [err msg- 'unable to set graphics mode' program closes on its own after acknowledging error]
OS: Windows 98, Windows 2000, Windows XP, Windows Me, Windows NT
Memory: 64MB
DirectX: 7
Display: 3D 32-bit Video Card
CPU: P2 500

Dungeon Scroll: [unable to play, appears as blackened screen, shows running under task manager window]
OS: Windows 98, Windows 2000, Windows XP, Windows Me
Memory: 64 MB
CPU: P 300
- - - - - - -
Luxor : (runs fine )
OS: Windows 98, Windows 2000, Windows XP, Windows Me
Memory: 128MB
DirectX: 7.0
CPU: P300 Mhz

Big Kahuna Reef : (runs fine )
OS: Windows Compatible
Processor: 400 Mhz
Memory: 64 MB

Bejeweled 2 : (runs fine )
OS: Windows 98, Windows 2000, Windows XP, Windows Me
Memory: 128 MB
DirectX: 9.0
CPU: P2 350

These requirements only seem to reinforce my confusion, I was hoping to see some sort of consistency in either the ones that did OR did not run, but ...... seems like a mix either way.... but that is presuming the info displayed is correct...... hmmmmm......
So any ideas? I guess I can visit my neighbor occassionally :tazz:
I hope I have thought of everything this time but If more info is needed - just ask, thanks again - Melody

Edited by ynape, 03 October 2005 - 10:25 PM.

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I am not able to read your full first post but update to the latest DirectX and also update your Graphic Card to the latest reboot and retry the game! :tazz:
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To find out your system specs download and run Belarc Advisor. Belarc will then analyse your hardware and display a report. Post the report here and we'll take a look.
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I prefer Everest but still you can go with Zeus's idea because I dont think everest has a reoprt!!
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I did the directx upgrade and nothing new for the vid card. Rebooted system. Still same error msg when I try to run the program.
I am away from my system at present, I will download Belarc and post a report as soon as I return. Probably by Thurs. Thanks
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Okay guys I made it back - just a week late - sorry-
I found and did the Belarc thing. Pretty interesting little print out. Thanks for the education. I found a failed critical update which I corrected and found a few more hotfixes that I didn't have related to the original one. Odd how they were never mentioned from the MSUdate page. [dripping sarcasm here...] I also am current with directx. I am going to copy/paste the Belarc here and will wait for your next suggestions - one more thing - I am not sure how it plays into this but I noticed the Virus protection and its comment of "Unknown"

I am using the AVG free from Grisoft and it updates and downloads daily if I am connected to the internet, runs full scan daily as well. I have not had any significant problems in this area that I know of for several months. I did have a bout with what I believe was a 'smitfraud' issue and probably would not have had any problems if my system had been allowed to take care of itself. Unfortunately I was away and others were paniced and well you get the idea, best intentions and major user error issues. I haven't fully recovered yet as I am still missing 3 tabs on my display properties window under my regular user profile. I can't change wallpaper etc. Because of this issue I have held off on installing the XPService Pack 2. I am interested in any comments or suggestions you would have for me in this area as well, I realize this really belongs under another Forum area, but I will let you tell me if it is something I need to address before we can continue with the game issues currently at hand.
I realize the copy/paste changes the original formatting of the report. If there is another preferred method of submitting the info, let me know and I will re submit.
thanks - Melody

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Computer Name: Private-20qzflj (in MSHOME)
Profile Date: Friday, October 14, 2005 6:06:15 AM
Advisor Version: 7.0t
Windows Logon: Melody

Click here for Belarc's System Management products, for large and small companies.

Operating System System Model
Windows XP Professional Service Pack 1 (build 2600) Gateway 4000678
System Serial Number: 0022316655
Chassis Serial Number: 0022316655
Processor a Main Circuit Board b
933 megahertz Intel Pentium III
32 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: Intel Corporation WL810E AAA27218-206
Serial Number: IUW210206206
Bus Clock: 133 megahertz
BIOS: Intel Corp. WL81020A.15A.0007.P06.0010031249 10/03/2000
Drives Memory Modules c,d
102.51 Gigabytes Usable Hard Drive Capacity
33.08 Gigabytes Hard Drive Free Space

HP CD-Writer+ 9100 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

IOMEGA ZIP 100 USB Device [Hard drive] (98 MB) -- drive 2
Maxtor 4R080L0 [Hard drive] (81.96 GB) -- drive 0, s/n R2V22ZJE, rev RAMC1TU0, SMART Status: Healthy
QUANTUM FIREBALLP AS20.5 [Hard drive] (20.56 GB) -- drive 1, s/n 892032435331, rev A1Y.1300, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'DIMM1' has 256 MB
Slot 'DIMM2' has 255 MB
Local Drive Volumes

c: (NTFS on drive 0) 53.27 GB 11.28 GB free
d: (NTFS on drive 0) 28.68 GB 12.22 GB free
g: (NTFS on drive 1) 20.56 GB 9.58 GB free

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Users (mouse over user name for details) Printers
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Melody 10/13/2005 7:41:11 PM (admin)
local system accounts
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IUSR_PRIVATE-20QZFLJ 10/14/2005 2:07:58 AM
IWAM_PRIVATE-20QZFLJ 6/7/2005 5:18:38 AM
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account Acrobat PDFWriter on LPT1:
AdobePS Acrobat Distiller on C:\Documents and Settings\All Users\Desktop\*.pdf
Generic / Text Only on FILE:
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:

Controllers Display
Standard floppy disk controller
Intel® 82801AA Bus Master IDE Controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel® 82810E Graphics Controller [Display adapter]
ViewSonic 71-2 [Monitor] (15.7"vis, s/n JY91149451, March 1999)
Bus Adapters Multimedia
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IP Address: / 32
Physical Address: 00:53:45:00:00:00
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Physical Address: 00:40:05:3A:7B:3F

Networking Dns Servers:
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Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
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Generic USB Hub
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USB Root Hub
Virus Protection [Back to Top]
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All required security hotfixes (using the 09/13/2005 Microsoft Security Bulletin Summary) have been installed.

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S867460 on 7/6/2005 (details...)
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KB889293-IE6SP1-20041111.235619 on 8/11/2005 (details...)
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KB896727-IE6SP1-20050719.165959 on 8/9/2005 (details...)
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KB887797-OE6SP1-20041112.131144 on 5/26/2005 (details...)
KB897715-OE6SP1-20050503.210336 on 6/27/2005 (details...)
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Q828026 (details...)
Q828026 on 3/27/2005 (details...)
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Q324720[SP] on 5/16/2005 (details...)
Q329048 on 3/24/2005 (details...)
Q329170 on 3/24/2005 (details...)
Q329390 on 3/24/2005 (details...)
Q329441 on 3/24/2005 (details...)
Q329834 on 3/24/2005 (details...)
Q810577 on 3/24/2005 (details...)
Q810833 on 3/24/2005 (details...)
Q811630 on 3/24/2005 (details...)
Q817606 on 3/24/2005 (details...)
Q819696 on 3/27/2005 (details...)
KB823182 on 3/27/2005 (details...)
KB824105 on 3/27/2005 (details...)
KB828035 on 3/27/2005 (details...)
Q322011 on 7/5/2005 (details...)
Q323255 on 3/24/2005 (details...)
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Q329390 on 5/16/2005 (details...)
Q329441 on 5/16/2005 (details...)
Q329834 on 5/16/2005 (details...)
KB810217 on 3/27/2005 (details...)
KB810243 on 7/5/2005 (details...)
Q810565 on 5/16/2005 (details...)
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Q814033 on 5/16/2005 (details...)
Q814995 on 7/5/2005 (details...)
Q817287 on 5/16/2005 (details...)
Q817606 on 5/16/2005 (details...)
KB817778 on 7/6/2005 (details...)
Q819696 on 5/16/2005 (details...)
KB820291 on 7/21/2005 (details...)
KB821253 on 7/21/2005 (details...)
KB822603 on 7/21/2005 (details...)
KB823182 on 5/16/2005 (details...)
KB823559 on 3/24/2005 (details...)
KB823980 on 10/11/2005 (details...)
KB824105 on 5/16/2005 (details...)
KB824151 on 5/16/2005 (details...)
KB825119 on 3/27/2005 (details...)
KB826939 on 5/19/2005 (details...)
KB828035 on 5/16/2005 (details...)
KB828741 on 5/16/2005 (details...)
KB833407 on 3/29/2005 (details...)
KB833987 on 5/16/2005 (details...)
KB835732 on 3/24/2005 (details...)
KB837001 on 5/16/2005 (details...)
KB839643 on 3/27/2005 (details...)
KB839645 on 5/16/2005 (details...)
KB840315 on 5/16/2005 (details...)
KB840374 on 5/16/2005 (details...)
KB840987 on 5/16/2005 (details...)
KB841356 on 5/16/2005 (details...)
KB841533 on 5/16/2005 (details...)
KB841873 on 5/16/2005 (details...)
KB842773 on 3/23/2005 (details...)
KB871250 on 5/16/2005 (details...)
KB873376 on 5/16/2005 (details...)
KB887822 on 5/16/2005 (details...)
KB892944 on 5/16/2005 (details...)
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KB873333 on 5/16/2005 (details...)
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KB896358 on 6/27/2005 (details...)
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KB896428 on 6/27/2005 (details...)
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Adobe - Photoshop 104512096738466876962783
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Adobe Systems, Inc. - Adobe Acrobat 5.0 KWW500R7150122-128
Adobe Systems, Inc. - Adobe Illustrator 9.0 ABW900R7102722-694
Adobe Systems, Inc. - Adobe Photoshop 7.0 10451209673846687696XXXX
Adobe Systems, Inc. - Adobe Photoshop Elements 105744221198075169835530
Adobe Systems, Inc. - Adobe Premiere 6.0 MXX600X1177419-888
ahead - Nero Fast CD-Burning Plug-in 1A23-0009-9030-2487-2688-1524
Belarc - Advisor 0beb1326
Macromedia - Dreamweaver DWW600-54622-26755-01760 (Reg #: AF01457693219865)
Macromedia - Fireworks FWW600-04860-63582-21175 (Reg #: AF01457693219865)
Macromedia - Flash FLW600-50236-87440-25608 (Reg #: AF01457693219865)
Macromedia - FreeHand FHW100-00654-47258-19356 (Reg #: AF01457693219865)
Microsoft - Internet Explorer 55736-453-7768572-04730 (Key: R2D43-3DHG9-DQ79W-W3DXQ-929DY)
Microsoft - Office Professional Edition 2003 73931-640-4304316-57070 (Key: F2V24-PDBXQ-X9JT4-WDH7R-FTH3Y)
Microsoft - PhotoDraw 2000 V2 51819-024-5810626-02842
Microsoft - WebFldrs XP 12345-111-1111111-07384
Microsoft - Windows XP Professional 55274-642-4406923-23361 (Key: VX4XG-8FFCQ-W6Q28-B3VDG-CTX9C)

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Amaze Soft - FlashGet Version 1, 4, 0, 0 *
Apple Computer, Inc. - QuickTime QuickTime 6.5.2 *
Aqua Bubble *
Arcade Lines *
Bejeweled 2 Deluxe *
Belarc, Inc. - Advisor Version 7.0t *
Big Kahuna Reef *
CCleaner Version 1.19.0105 *
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Chinese Solitaire *
Cinematronics - 3D Pinball Version 5.1.2600.0 *
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Cubis Gold 2 *
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ewido control Version 3, 0, 0, 1 *
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Fatman Adventures *
FiltersControl *
FreeHand 10 Clipart Viewer *
GameHouse Super Bounce Out! Version 2, 3, 0, 1 *
GameHouse, Inc - Super Pop & Drop! Version 1.02 *
Goran NOnAME - X-Fusions Wallpaper Version 1.00 *
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InstallBoard.exe *
InterMute Inc. - CWShredder Version 1.61 *
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InterMute, Inc. - SpySubtract Version 2.60 *
Iomega App Services Version 2, 0, 2, 5 *
Jewel Quest *
Jordan Russell - Inno Setup Uninstaller Version *
Lavasoft Ad-Aware SE SE 106 *
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Macromedia Dreamweaver MX Version 6.0.1714 *
Macromedia Extension Manager Version 1.5.037 *
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Megalux Ltd. - Solitaire Maniac Version * Microsoft ® .NET Framework Version 1.1.4322.2032 *
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Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.1823 *
Microsoft Corporation - Windows Movie Maker Version 1.1.2427.1 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Office 2003 Version 11.0.6502 *
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Microsoft® Schedule+ for Windows 95™ Version 7.5 *
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Nero AG incdsrv Version 4, 3, 14, 1 *
Nero SoundTrax Version 1, 0, 0, 49 *
Nero Wave Editor Version 2, 0, 0, 56 *
NoAdware Application Version 3.0 *
PepiMK Software - Spybot - Search & Destroy Version 1, 4, 0, 2 *
PhRelay.exe *
Play BookWorm Deluxe Version 1.02 *
Process RAR, ZIP and other archive formats *
Psychoballs *
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reminder-ScanSoft Product Registration Version *
Ricochet Lost Worlds Recharged *
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Safer Networking Limited - SpyBot-S&D Version 1, 4, 0, 0 *
Shortcut to BAGO.EXE *
Shortcut to BOG.EXE *
Shroomz *
Sigma Designs Inc. - REALmagic Adjust32 Version (Build 172_00) *
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SnadBoy's Revelation Version 2, 0, 1, 100 *
SpywareBlaster Version 3.04 *
Steven R. Gould - Windows CleanUp! Version 4.0 *
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TipTop *
United Devices, Inc. - UD Agent Version 3.00.2814 *
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Visioneer - OneTouch Monitor Version 2, 0, 0, 0 *
Visioneer, Inc. - PaperPort Version 6.1 *
WinZip Self Extractor *
WinZip Version 8.1 SR-1 (5266) *
Wizards to adjust .NET Framework security, assign trust to assemblies, and fix broken .NET applications. Version 1.0.5000.0 *
www.sibental.com - Media Resizer PRO Version 2, 0, 0, 1 *
Yahoo! Messenger Version 7,0,0,437 *
ZapSpot.exe *
Zuma Deluxe Version 1.0 *


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Edited by ynape, 14 October 2005 - 08:06 AM.

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    There's no school like old school!

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Your graphics card is a integrated Intel 82810E, which isn't very good when it comes to running games. I would suggest buying a new graphics card.
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:) thanks - I was afraid that might be the case. I'll see what I can come up with and see if you think it might be suitable. :tazz:
Any other suggestions or items needing attention from what you saw in the Belar Advisor info?

Suggestions re the secondary display settings/smitfraud problem I mentioned. Or would it be more appropriate to post a short inquiry under the spyware forum and ask them to refer to this part of the current thread I have going here. :woot:

and thanks again - Melody
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