Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Can someone please help me? [RESOLVED]


  • This topic is locked This topic is locked

#1
joanna18

joanna18

    New Member

  • Member
  • Pip
  • 6 posts
I have some suspicion of Spyware on my computer and I am scared identity theft, and invasion of privacy. Below is my High Jack This log. Please, someone?

Joanna



Logfile of HijackThis v1.99.1
Scan saved at 1:12:50 AM, on 1/2/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
E:\Program Files\AVPersonal\AVGNT.EXE
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
E:\PROGRAM FILES\AVPERSONAL\AVGUARD.EXE
E:\Program Files\AVPersonal\AVWUPSRV.EXE
C:\WINDOWS\system32\nvsvc32.exe
F:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\Program Files\Internet Explorer\iexplore.exe
E:\downloads\programs\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://login.yahoo.c.../sbc.yahoo.com/
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [AVGCtrl] "E:\Program Files\AVPersonal\AVGNT.EXE" /min
O4 - HKLM\..\Run: [SmartGuardian] E:\Program Files\ITE\Smart Guardian\ITESmart.exe
O4 - HKCU\..\Run: [AIM] E:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: &AOL Toolbar Search - res://c:\program files\aol\aol toolbar 2.0\aoltbhtml.dll/search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - E:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1124929866531
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O23 - Service: AntiVir Service (AntiVirService) - H+BEDV Datentechnik GmbH - E:\PROGRAM FILES\AVPERSONAL\AVGUARD.EXE
O23 - Service: AntiVir Update (AVWUpSrv) - H+BEDV Datentechnik GmbH, Germany - E:\Program Files\AVPersonal\AVWUPSRV.EXE
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Sandra Data Service (SandraDataSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005.SR2a\RpcDataSrv.exe
O23 - Service: Sandra Service (SandraTheSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005.SR2a\RpcSandraSrv.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - F:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe



Thanks again.
  • 0

Advertisements


#2
tampabelle

tampabelle

    Member 5k

  • Retired Staff
  • 6,363 posts
Hi,

Your log looks clean.

Can you tell me what raised your suspicions that there was some infection on your PC??


In anycase, please visit Panda and do an online scan. Save the scan report and post it back here.
  • 0

#3
joanna18

joanna18

    New Member

  • Topic Starter
  • Member
  • Pip
  • 6 posts
Well There are some weird popups that come up when I go to yahoo, not like ads or anything but some kind of sucrtiey prompt or something. Also when I go to "all programs" it says that 60% of the programs are new (because highlighted) but I have had some of the programs for about a month and the were not highlighted before. I did three scans with panda:


1)

Incident Status Location

Adware:Adware/IST.ISTBar No disinfected C:\Documents and Settings\Action Jackson\Local Settings\Temp\iinstall.exe
Dialer:Dialer.BEW No disinfected C:\Documents and Settings\Action Jackson\Local Settings\Temporary Internet Files\Content.IE5\DOFQ3NLV\fr[1].htm
Virus:Exploit/LoadImage Disinfected C:\Documents and Settings\Action Jackson\Local Settings\Temporary Internet Files\Content.IE5\Z1SC8VJR\netv[1].anr
Adware:adware/ist.istbar No disinfected C:\WINDOWS\Downloaded Program Files\ISTactivex.dll



2)


Incident Status Location

Adware:adware/ist.istbar No disinfected C:\Documents and Settings\Action Jackson\Local Settings\Temp\iinstall.exe
Adware:adware/ist.sidefind No disinfected C:\PROGRAM FILES\SideFind
Adware:adware/gator No disinfected Windows Registry
Adware:Adware/IST.ISTBar No disinfected C:\Documents and Settings\Action Jackson\Local Settings\Temp\iinstall.exe
Dialer:Dialer.BEW No disinfected C:\Documents and Settings\Action Jackson\Local Settings\Temporary Internet Files\Content.IE5\DOFQ3NLV\fr[1].htm



3)


Incident Status Location

Adware:Adware/IST.ISTBar No disinfected C:\Documents and Settings\Action Jackson\Local Settings\Temp\iinstall.exe
Dialer:Dialer.BEW No disinfected C:\Documents and Settings\Action Jackson\Local Settings\Temporary Internet Files\Content.IE5\DOFQ3NLV\fr[1].htm
Adware:adware/ist.istbar No disinfected C:\WINDOWS\Downloaded Program Files\ISTactivex.dll



I did these at different times (thought it might help). Thank you very much for your help.

Edited by joanna18, 07 October 2005 - 01:54 PM.

  • 0

#4
tampabelle

tampabelle

    Member 5k

  • Retired Staff
  • 6,363 posts
Hi Joanna,


Open Add or Remove Programs (click on Start ---> Settings ---> Control panel. This should be the 3rd item). Uninstall or remove the following items -

Sidefind


Open Windows Explorer (right click on Start and then click on explore). Locate and delete the following files -


C:\Documents and Settings\Action Jackson\Local Settings\Temp\iinstall.exe
C:\WINDOWS\Downloaded Program Files\ISTactivex.dll

C:\PROGRAM FILES\SideFind <---- Full folder



Download CleanUp Installer.

Run the installer and then CleanUp. Delete all temporary files.




Please download WebRoot SpySweeper from here:
http://www.webroot.c...6d6f87b866d2848
(It's a 2 week trial)

Click the "Free Trial" link on the right - next to "SpySweeper for Home Computers".
On the next page, click the "Free Trial" button.
Download it and install it.
When you open the program, it will prompt you to update to the latest definitions.
Please do so, then click "Sweep Now"
Then click the "Start" button.
When it's done scanning, click the "Next" button.
Remove everything it finds, then save the log - copy the log and paste it here for me.
  • 0

#5
joanna18

joanna18

    New Member

  • Topic Starter
  • Member
  • Pip
  • 6 posts
********
4:48 AM: |иии Start of Session, Wednesday, October 05, 2005 иии|
4:48 AM: Spy Sweeper started
4:48 AM: Sweep initiated using definitions version 551
4:48 AM: Starting Memory Sweep
4:49 AM: Memory Sweep Complete, Elapsed Time: 00:01:15
4:49 AM: Starting Registry Sweep
4:49 AM: Registry Sweep Complete, Elapsed Time:00:00:03
4:49 AM: Starting Cookie Sweep
4:49 AM: Found Spy Cookie: 2o7.net cookie
4:49 AM: action jackson@2o7[1].txt (ID = 1957)
4:49 AM: Found Spy Cookie: advertising cookie
4:49 AM: action jackson@advertising[2].txt (ID = 2175)
4:49 AM: Found Spy Cookie: atwola cookie
4:49 AM: action jackson@atwola[1].txt (ID = 2255)
4:49 AM: Found Spy Cookie: servedby advertising cookie
4:49 AM: action jackson@servedby.advertising[1].txt (ID = 3335)
4:49 AM: Cookie Sweep Complete, Elapsed Time: 00:00:00
4:49 AM: Starting File Sweep
4:49 AM: Found Adware: ist istbar
4:49 AM: istactivex.dll (ID = 64599)
4:50 AM: File Sweep Complete, Elapsed Time: 00:01:11
4:50 AM: Full Sweep has completed. Elapsed time 00:02:32
4:50 AM: Traces Found: 5
5:33 AM: Removal process initiated
5:33 AM: Quarantining All Traces: 2o7.net cookie
5:33 AM: Quarantining All Traces: advertising cookie
5:33 AM: Quarantining All Traces: atwola cookie
5:33 AM: Quarantining All Traces: servedby advertising cookie
5:33 AM: Quarantining All Traces: ist istbar
5:33 AM: Warning: Could not create quarantine file for: c:\windows\downloaded program files\istactivex.dll File locked exclusively. Restoration will not be possible.
5:33 AM: Removal process completed. Elapsed time 00:00:13
********
4:47 AM: |иии Start of Session, Wednesday, October 05, 2005 иии|
4:47 AM: Spy Sweeper started
4:48 AM: |иии End of Session, Wednesday, October 05, 2005 иии|


thanks again
  • 0

#6
joanna18

joanna18

    New Member

  • Topic Starter
  • Member
  • Pip
  • 6 posts
I forgot to mention that I could not find:

Open Add or Remove Programs (click on Start ---> Settings ---> Control panel. This should be the 3rd item). Uninstall or remove the following items -

Sidefind


Open Windows Explorer (right click on Start and then click on explore). Locate and delete the following files -


C:\Documents and Settings\Action Jackson\Local Settings\Temp\iinstall.exe
C:\WINDOWS\Downloaded Program Files\ISTactivex.dll



but I did find "C:\PROGRAM FILES\SideFind <---- Full folder" and it was empty I did however delete it.

Thanks again.
  • 0

#7
tampabelle

tampabelle

    Member 5k

  • Retired Staff
  • 6,363 posts
Hi Joanna,

Your logs look fine.

Do you have any issues with your PC ???
  • 0

#8
joanna18

joanna18

    New Member

  • Topic Starter
  • Member
  • Pip
  • 6 posts
No it seems ok. Thank you very much.
  • 0

#9
tampabelle

tampabelle

    Member 5k

  • Retired Staff
  • 6,363 posts
hi,


CONGRATULATIONS !!!!!!!!!!! Your PC is clean now :tazz:



I would recommend the following steps to keep your PC clean (especially Step 1 to install critical Windows patches including Service Pack 2 or SP2 if not already installed and Step 8 now that your PC is clean) ќ

PREVENTIVE MEASURES FOR FUTURE

Operating System
1. Keep the Windows and Internet Explorer updated with the latest fixes. These fixes are available free from Microsoft. Click on Tools in the IE menu bar and then on Windows update. You can also use the following links

Windows security and critical updates
Internet Explorer security and critical updates

Also ensure that automatic updates are enabled for faster updation of the system.
(Right click on My Computer on your desktop, properties and Automatic Updates tab.


Anti-Virus Software
2. Keep your Anti-virus program updated with the latest definitions. Some of the common anti-virus programs in use are :

Norton Anti-Virus
McAfee Anti-Virus
AVG Anti-Virus --- freeware
Avast Home Edition --- freeware

Use only one anti-virus program as multiple such programs can create conflicts between themselves and severely hamper the performance of your PC.


Firewall
3. You should also have a good firewall. Here are 3 free ones available for personal use:
Sygate Personal Firewall, Kerio Personal Firewall, ZoneAlarm


Internet Browsers
4. Have robust explorer settings. It is preferable to use an internet browser other that IE as most of the malware is targetted at IE. In case you prefer to use IE, then download a list of innocent looking but harmful websites from IE-Spyad and install it on ur PC. IE-SPYAD puts over 5000 sites in your internet explorer's restricted zone, so you'll be protected when you visit innocent-looking sites that aren't really innocent at all.

Some alternate browsers I suggest are Firefox Mozilla Browser and Opera

Ensure that Security level, irrespective of whichever browser you use, is set at Medium or higher, restrict the usage of cookies and activeX components.


Spyware Protection
5. Have a wall of protection against spyware / adware by installing SpywareBlaster and SpywareGuard.

SpywareBlaster and SpywareGuard are by JavaCool and both are free programs.
SpywareBlaster will prevent spyware from being installed and consumes no system resources.
SpywareGuard offers realtime protection from spyware installation and browser hijack attempts. Both have free ongoing updates.


Spyware Removers
6. Install programs for scanning for malware and uninstalling them. Two of the best programs, both are freeware, are :

Spybot Search & Destroy - A powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections.

AdAware SE Personal Edition - Another very powerful tool which searches and kills nasties that infect your system. AdAware and Spybot Search & Destroy compliment each other very well.


Regular Maintenance of PC
7. Finally, invest some time for regular maintenance of your PC. Delete the temporary Internet files, temporary files, cookies etc. Click on Start button, Programs, Accessories, System Tools and run the program Disk Cleanup. Follow the instructions.

An alternate freeware software which can be used is CleanUp.

Keep your Registry clean. My favourite software is Registry First Aid. This is not a freeware but a trial version can be downloaded.


System Restore Points
8. Since your PC is currently clean, create a system restore point. A system restore would enable you to revert to the settings on the PC when the restore point was created. It is also a good idea to flush all earlier system restore points which may be containing infected files.

A. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

B. Restart your computer.

C. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check Turn off System Restore.
Click Apply, and then click OK.

System Restore will now be active again.


Go ahead and enjoy a clean PC !!!!!!!!!!!!!
  • 0

#10
tampabelle

tampabelle

    Member 5k

  • Retired Staff
  • 6,363 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP