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URGENT HELP [RESOLVED]


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#1
jaimen

jaimen

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I NEED HELP WITH ERROR 317 HERE IS MY LOG

Logfile of HijackThis v1.99.1
Scan saved at 10:12:22 AM, on 10/4/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Yahoo!\Antivirus\ISafe.exe
C:\WINDOWS\SmF5\command.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
C:\WINDOWS\wanmpsvc.exe
C:\PROGRA~1\COMMON~1\WinTools\WSup.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
C:\WINDOWS\zunqdll.EXE
C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\webHancer\Programs\whAgent.exe
C:\WINDOWS\System32\dcbctuaa.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\AIM95\aim.exe
C:\Program Files\Common Files\WinTools\WToolsS.exe
C:\PROGRA~1\COMMON~1\WinTools\WSup.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Yahoo!\browser\ybrowser.exe
C:\WINDOWS\urjsfuko.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\WINZIP\winzip32.exe
c:\winnt\temp\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch...spx?tb_id=50213
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapp...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotoffers.info/278/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapp...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch...spx?tb_id=50213
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp.../search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapp...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch...spx?tb_id=50213
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
F2 - REG:system.ini: Shell=Explorer.exe
O1 - Hosts file is located at: C:\WINDOWS\nsdb\hosts
O1 - Hosts: 82.179.166.192 new-search.net
O1 - Hosts: 82.179.166.190 x-google.net
O2 - BHO: CExtension Object - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\cfgmgr52.dll
O2 - BHO: CControl Object - {3643ABC2-21BF-46B9-B230-F247DB0C6FD6} - C:\Program Files\E2G\IeBHOs.dll
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O2 - BHO: Accoona Search Assistant - {944864A5-3916-46E2-96A9-A2E84F3F1208} - C:\Program Files\Accoona\ASearchAssist.dll (file missing)
O2 - BHO: Related Page - {9A9C9B69-F908-4AAB-8D0C-10EA8997F37E} - C:\WINDOWS\System32\WinNB57.dll
O2 - BHO: (no name) - {C1CBFE49-86B5-467D-B24A-C06E577388E2} - C:\WINDOWS\System32\browsewn.dll
O2 - BHO: WhIeHelperObj Class - {c900b400-cdfe-11d3-976a-00e02913a9e0} - C:\Program Files\webHancer\programs\whiehlpr.dll
O2 - BHO: Starware - {CA356D79-679B-4b4c-8E49-5AF97014F4C1} - C:\Program Files\Starware\bin\Starware.dll
O2 - BHO: (no name) - {F72E0C70-E984-4E50-444B-8120D44A276D} - C:\WINDOWS\rjmrhaiv.dll
O3 - Toolbar: Related Page - {9A9C9B68-F908-4AAB-8D0C-10EA8997F37E} - C:\WINDOWS\System32\WinNB57.dll
O4 - HKLM\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [zunqdll] C:\WINDOWS\zunqdll.EXE
O4 - HKLM\..\Run: [winsync] C:\WINDOWS\system32\adrtua.exe reg_run
O4 - HKLM\..\Run: [cfgmgr52] RunDLL32.EXE C:\WINDOWS\cfgmgr52.dll,DllRun
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [webHancer Agent] "C:\Program Files\webHancer\Programs\whAgent.exe"
O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe"
O4 - HKLM\..\Run: [dcbctuaa] C:\WINDOWS\System32\dcbctuaa.exe
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [wexcba] C:\WINDOWS\System32\wexcba.exe
O4 - HKCU\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmesus.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmesus.dll
O9 - Extra button: (no name) - {9E248641-0E24-4DDB-9A1F-705087832AD6} - C:\WINDOWS\System32\wuauclt.dll
O9 - Extra 'Tools' menuitem: Java - {9E248641-0E24-4DDB-9A1F-705087832AD6} - C:\WINDOWS\System32\wuauclt.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Hijacked Internet access by WebHancer
O10 - Hijacked Internet access by WebHancer
O10 - Hijacked Internet access by WebHancer
O10 - Hijacked Internet access by WebHancer
O10 - Hijacked Internet access by WebHancer
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=2c02&lc=0409
O15 - Trusted Zone: *.xxsware.com
O15 - Trusted Zone: http://awbeta.net-nucleus.com (HKLM)
O16 - DPF: Tornado 21 - http://download.game...s/y/t21t0_x.cab
O16 - DPF: Yahoo! Chess - http://download.game...nts/y/ct2_x.cab
O16 - DPF: Yahoo! Games Voice Chat - http://presence.game...yog/y/va1_x.cab
O16 - DPF: Yahoo! Hearts - http://download.game...nts/y/ht1_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.game...ts/y/pote_x.cab
O16 - DPF: Yahoo! Spades - http://download.game...nts/y/st2_x.cab
O16 - DPF: {00000000-7777-0704-0B53-2C8830E9FAEC} - http://212.79.237.40/videoplay.cab
O16 - DPF: {11120607-1001-1111-1000-110199901123} - ms-its:mhtml:file://C: oo.mht!http://www.hotoffers...m::/dropper.exe
O16 - DPF: {14A3221B-1678-1982-A355-7263B1281987} - ms-its:mhtml:file://C:\foo.mht!http://82.179.166.14...chm::/trs15.exe
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windup.../bridge-c11.cab
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - ms-its:mhtml:file://c:\nosunel.mht!http://daemonlinks.n.../bridge-c18.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.co...up1.0.0.8-2.cab
O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {37DF41B2-61DB-4CAC-A755-CFB3C7EE7F40} (AOL Content Update) - http://esupport.aol....oach_core_1.cab
O16 - DPF: {386A771C-E96A-421F-8BA7-32F1B706892F} (Installer Class) - http://www.xxxtoolba...0006_lyrics.cab
O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} (Installer Class) - ms-its:mhtml:file://c:\nosunex.mht!http://daemonlinks.n...ysb_regular.cab
O16 - DPF: {4418DD4D-7265-4C32-BC0A-3FDB3C2DA938} (Protecter Class) - http://www.xxxtoolba...ect_regular.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.av.a...83/mcinsctl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1104451058202
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1128303306358
O16 - DPF: {7149E79C-DC19-4C5E-A53C-A54DDF75EEE9} (IObjSafety.DemoCtl) - ms-its:mhtml:file://c:\nesunem.mht!http://adextension.c...::/joysaver.cab
O16 - DPF: {79849612-A98F-45B8-95E9-4D13C7B6B35C} (Loader2 Control) - ms-its:mhtml:file://c:\nosunet.mht!http://daemonlinks.n...m::/website.ocx
O16 - DPF: {99410CDE-6F16-42ce-9D49-3807F78F0287} (ClientInstaller Class) - http://www.180search...com/180saax.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.av.a...,20/mcgdmgr.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.game...aploader_v6.cab
O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} (IObjSafety.DemoCtl) - http://cabs.media-mo...abs/diamond.cab
O18 - Filter: text/html - {CC905FF6-B553-496C-9DFA-CFF65ADCD0FC} - C:\WINDOWS\System32\msjpnd.dll
O20 - Winlogon Notify: SMDEn - C:\WINDOWS\system32\juoab.dll (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\ISafe.exe
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\SmF5\command.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: Content Monitoring Tool (msCMTSrvc) - Unknown owner - C:\WINDOWS\system32\msCMTSrvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: Windows VisFx Components - Unknown owner - C:\WINDOWS\jjaasvc.exe
O23 - Service: WinTools for IE service (WinToolsSvc) - Unknown owner - C:\Program Files\Common Files\WinTools\WToolsS.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE
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#2
Crustyoldbloke

Crustyoldbloke

    Old Malware Surgeon with a shaky scalpel

  • Retired Staff
  • 15,130 posts
Hello Jaimen and welcome to Geeks to Go

As an introduction, please note that I am not Superhuman, I do not know everything, but what I do know has taken me years to learn. I am happy to pass on this information to you, but please bear in mind that I am also fallible.

Please note that you should have Administrator rights to perform the fixes. Also note that multiple identity PC’s (family PC’s) present a different problem; please tell me if your PC has more than one individual’s setting.

Before we get underway, you may wish to print these instructions for easy reference during the fix, although please be aware that many of the required URLs are hyperlinks in the red names shown on your screen. Part of the fix may require you to be in Safe Mode, which will not allow you to access the internet, or my instructions!

I must be off my head in even attempting to clean this very sick PC. I have never seen so much malware on one PC. I really am surprised that you can use it; it is what I would call a mess. Even worse is that you may well lose your internet connection soon unless we can prevent it by getting rid of the malicious DLL causing it.

Please download LSPfix and save it to the Desktop and unzip it.

Run LSPfix and place a checkmark or tick against the I know what I am doing checkbox.

Highlight every instance of the following names and move them from the Keep to the Remove panel. Be sure to move nothing other than the files listed below!

010 - hijacked internet access by webhancer

When done, click on Finish to exit the programme; do not use the X in the top right-hand corner as nothing will happen!

If you are reading this on screen, then the first tricky part was successful.

I note that you are running HijackThis from Temporary Folder; please create a new folder for it (for example C:\Program Files\Hijackthis\Hijackthis.exe) and move the programme into it. It is very important you do this before anything else since backup files can be deleted if they are not within their own folder!

To start please download the following programmes, we will run them later. Please save them to a place that you will remember, I suggest the Desktop:

Killbox by Option^Explicit
CWShredder
CCleaner
Ewido Security Suite
Hoster
cwsserviceemove.reg file

Now please install CWShredder, and run it. Click Check For Update, then Fix and then OK followed by Next, let it fix everything it asks about

Please run Hoster (just double click it to open). Choose the Restore Original Hosts button and press OK.

Right click on this link Del 015 Domains.inf and choose Save (link) As. Save it to your desktop. Right click on that file and choose Install. It will run immediately (you won't be able to see anything happen). You may delete it afterwards

Go to Start>Run and type Services.msc then hit OK
Scroll down and find these services:

Command Service (cmdService)
WinTools for IE service (WinToolsSvc)
Windows VisFx Components


When you find each one, double-click on it. In the next window that opens, click the Stop button, then click on Properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then OK.

Run HiJackThis. Click on None of the above, just start the program. Now, click on the Config button (bottom right), then click on Misc Tools, then click on Delete an NT Service a window will pop up. Enter these items into that field one at a time (copy and paste) repeat for all items listed:

cmdService
[WinToolsSvc
Windows VisFx Components /b]

Click OK.

It should pull up information about the service, when it asks if you want to reboot now click YES

Install Ewido Security Suite.
  • Install Ewido security suite
  • When installing, under "Additional Options" uncheck..
    • Install background guard
    • Install scan via context menu
    • You will need to update Ewido to the latest definition files.
    • On the left hand side of the main screen click update.
    • Then click on Start Update.
  • The update will start and a progress bar will show the updates being installed.
    (the status bar at the bottom will display "Update successful")
If you are having problems with the updater, you can use this link to manually update Ewido.
Ewido manual updates
Do NOT run a scan yet.

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:

Safe Mode

Launch Ewido, there should be an icon on your desktop, double-click it.
  • The programme will now open to the main screen.
  • When you run Ewido for the first time, you will get a warning "Database could not be found!". Click OK. We will fix this in a moment.
Now that the updates have been installed do the following:
  • Click on scanner
  • Click on Complete System Scan and the scan will begin.
  • NOTE: During some scans with Ewido it is finding cases of false positives.
    • You will need to step through the process of cleaning files one-by-one.
    • If Ewido detects a file you KNOW to be legitimate, select none as the action.
    • DO NOT select "Perform action on all infections"
    • If you are unsure of any entry found select none for now.
  • Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save report.
  • Save the report .txt file to your desktop and include it in your reply.
Now close Ewido security suite.

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch...spx?tb_id=50213
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapp...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotoffers.info/278/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapp...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch...spx?tb_id=50213
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp.../search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapp...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch...spx?tb_id=50213
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
F2 - REG:system.ini: Shell=Explorer.exe
O1 - Hosts file is located at: C:\WINDOWS\nsdb\hosts
O1 - Hosts: 82.179.166.192 new-search.net
O1 - Hosts: 82.179.166.190 x-google.net
O2 - BHO: CExtension Object - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\cfgmgr52.dll
O2 - BHO: CControl Object - {3643ABC2-21BF-46B9-B230-F247DB0C6FD6} - C:\Program Files\E2G\IeBHOs.dll
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O2 - BHO: Accoona Search Assistant - {944864A5-3916-46E2-96A9-A2E84F3F1208} - C:\Program Files\Accoona\ASearchAssist.dll (file missing)
O2 - BHO: Related Page - {9A9C9B69-F908-4AAB-8D0C-10EA8997F37E} - C:\WINDOWS\System32\WinNB57.dll
O2 - BHO: (no name) - {C1CBFE49-86B5-467D-B24A-C06E577388E2} - C:\WINDOWS\System32\browsewn.dll
O2 - BHO: WhIeHelperObj Class - {c900b400-cdfe-11d3-976a-00e02913a9e0} - C:\Program Files\webHancer\programs\whiehlpr.dll
O2 - BHO: (no name) - {F72E0C70-E984-4E50-444B-8120D44A276D} - C:\WINDOWS\rjmrhaiv.dll
O3 - Toolbar: Related Page - {9A9C9B68-F908-4AAB-8D0C-10EA8997F37E} - C:\WINDOWS\System32\WinNB57.dll
O4 - HKLM\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [zunqdll] C:\WINDOWS\zunqdll.EXE
O4 - HKLM\..\Run: [winsync] C:\WINDOWS\system32\adrtua.exe reg_run
O4 - HKLM\..\Run: [cfgmgr52] RunDLL32.EXE C:\WINDOWS\cfgmgr52.dll,DllRun
O4 - HKLM\..\Run: [webHancer Agent] "C:\Program Files\webHancer\Programs\whAgent.exe"
O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe"
O4 - HKLM\..\Run: [dcbctuaa] C:\WINDOWS\System32\dcbctuaa.exe
O4 - HKCU\..\Run: [wexcba] C:\WINDOWS\System32\wexcba.exe
O4 - HKCU\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O9 - Extra button: (no name) - {9E248641-0E24-4DDB-9A1F-705087832AD6} - C:\WINDOWS\System32\wuauclt.dll
O9 - Extra 'Tools' menuitem: Java - {9E248641-0E24-4DDB-9A1F-705087832AD6} - C:\WINDOWS\System32\wuauclt.dll
O15 - Trusted Zone: *.xxsware.com
O15 - Trusted Zone: http://awbeta.net-nucleus.com (HKLM)
O16 - DPF: Tornado 21 - http://download.game...s/y/t21t0_x.cab
O16 - DPF: Yahoo! Chess - http://download.game...nts/y/ct2_x.cab
O16 - DPF: Yahoo! Games Voice Chat - http://presence.game...yog/y/va1_x.cab
O16 - DPF: Yahoo! Hearts - http://download.game...nts/y/ht1_x.cab
O16 - DPF: Yahoo! Spades - http://download.game...nts/y/st2_x.cab
O16 - DPF: {00000000-7777-0704-0B53-2C8830E9FAEC} - http://212.79.237.40/videoplay.cab
O16 - DPF: {11120607-1001-1111-1000-110199901123} - ms-its:mhtml:file://C: oo.mht!http://www.hotoffers...m::/dropper.exe
O16 - DPF: {14A3221B-1678-1982-A355-7263B1281987} - ms-its:mhtml:file://C:\foo.mht!http://82.179.166.14...chm::/trs15.exe
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windup.../bridge-c11.cab
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - ms-its:mhtml:file://c:\nosunel.mht!http://daemonlinks.n.../bridge-c18.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.co...up1.0.0.8-2.cab
O16 - DPF: {386A771C-E96A-421F-8BA7-32F1B706892F} (Installer Class) - http://www.xxxtoolba...0006_lyrics.cab
O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} (Installer Class) - ms-its:mhtml:file://c:\nosunex.mht!http://daemonlinks.n...ysb_regular.cab
O16 - DPF: {4418DD4D-7265-4C32-BC0A-3FDB3C2DA938} (Protecter Class) - http://www.xxxtoolba...ect_regular.cab
O16 - DPF: {7149E79C-DC19-4C5E-A53C-A54DDF75EEE9} (IObjSafety.DemoCtl) - ms-its:mhtml:file://c:\nesunem.mht!http://adextension.c...::/joysaver.cab
O16 - DPF: {79849612-A98F-45B8-95E9-4D13C7B6B35C} (Loader2 Control) - ms-its:mhtml:file://c:\nosunet.mht!http://daemonlinks.n...m::/website.ocx
O16 - DPF: {99410CDE-6F16-42ce-9D49-3807F78F0287} (ClientInstaller Class) - http://www.180search...com/180saax.cab
O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} (IObjSafety.DemoCtl) - http://cabs.media-mo...abs/diamond.cab
O18 - Filter: text/html - {CC905FF6-B553-496C-9DFA-CFF65ADCD0FC} - C:\WINDOWS\System32\msjpnd.dll
O20 - Winlogon Notify: SMDEn - C:\WINDOWS\system32\juoab.dll (file missing)
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\SmF5\command.exe
O23 - Service: Windows VisFx Components - Unknown owner - C:\WINDOWS\jjaasvc.exe
O23 - Service: WinTools for IE service (WinToolsSvc) - Unknown owner - C:\Program Files\Common Files\WinTools\WToolsS.exe

Now close all windows other than HiJackThis, then click Fix Checked.

Unzip cwsserviceemove.reg file to your desktop. While in safe mode, double click on it and grant it permission to add the registry items.

Please remove these entries from Add/Remove Programs in the Control Panel (if present):(click Start>Settings>Control Panel)

SurfSideKick
webHancer
WinTools

Please notify me of any other programmes that you don’t recognise in that list in your next response

Please set your system to show all files; please see here if you're unsure how to do this.

Please delete these folders (if present) using Windows Explorer:

C:\PROGRA~1\COMMON~1\WinTools\
C:\Program Files\SurfSideKick 3\
C:\Program Files\E2G\
C:\Program Files\webHancer\
C:\WINDOWS\nsdb\
C:\WINDOWS\
SmF5\[/b]

Close Windows Explorer

Please install Killbox by Option^Explicit.

*Extract the programme to your desktop and double-click on its folder, then double-click on Killbox.exe to start the programme.
*In the Killbox programme, select the Delete on Reboot option.
*Copy the file names below to the clipboard by highlighting them and pressing Control-C:

C:\WINDOWS\zunqdll.EXE
C:\WINDOWS\System32\dcbctuaa.exe
C:\WINDOWS\urjsfuko.exe
C:\WINDOWS\cfgmgr52.dll
C:\WINDOWS\System32\WinNB57.dll
C:\WINDOWS\System32\browsewn.dll
C:\WINDOWS\rjmrhaiv.dll
C:\WINDOWS\system32\adrtua.exe
C:\WINDOWS\System32\wexcba.exe
C:\WINDOWS\System32\wuauclt.dll
C:\WINDOWS\System32\msjpnd.dll
C:\WINDOWS\jjaasvc.exe


*Return to Killbox, go to the File menu, and choose "Paste from Clipboard".

*Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "Yes" at the reboot now prompt..

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run TheKillbox, click download and run missingfilesetup.exe. Then try TheKillbox again.

Now we must hide the files we revealed earlier by reversing the process, this is an important safeguard to stop important system files being deleted by accident.

There is almost certainly bound to be some junk (leftover bits and pieces) on your system that is doing nothing but taking up space. I would recommend that you run CCleaner. Install it, update it, check the default setting in the left-hand pane, Analyze, Run Cleaner. You may be fairly surprised by how much it finds. Also click Issues then Scan for issues – fix selected issues

Post back a fresh HijackThis log and I will take another look.

Edited by Crustyoldbloke, 04 October 2005 - 09:59 AM.

  • 0

#3
jaimen

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thank you for your help

i have dowloaded LSP-Fix but im having trouble with one of your instructions

Highlight every instance of the following names and move them from the Keep to the Remove panel. Be sure to move nothing other than the files listed below!

010 - hijacked internet access by webhancer


010 - hijacked internet access by webhancer isnt listed on LSP - Fix


The files that are shown are:

mswsock.dll
Winrnr.dll
VetRedir.dll
Rsvpsp.dll

Also my computer do have 1 more user setting.

Edited by jaimen, 04 October 2005 - 04:25 PM.

  • 0

#4
Crustyoldbloke

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Please skip that bit and continue with the rest of the fix.
  • 0

#5
jaimen

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Logfile of HijackThis v1.99.1
Scan saved at 10:40:33 PM, on 10/4/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Yahoo!\Antivirus\ISafe.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\AIM95\aim.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\HJT\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch...spx?tb_id=50213
O2 - BHO: Starware - {CA356D79-679B-4b4c-8E49-5AF97014F4C1} - C:\Program Files\Starware\bin\Starware.dll
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmesus.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmesus.dll
O9 - Extra button: (no name) - {9E248641-0E24-4DDB-9A1F-705087832AD6} - C:\WINDOWS\system32\wuauclt.dll
O9 - Extra 'Tools' menuitem: Java - {9E248641-0E24-4DDB-9A1F-705087832AD6} - C:\WINDOWS\system32\wuauclt.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=2c02&lc=0409
O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {37DF41B2-61DB-4CAC-A755-CFB3C7EE7F40} (AOL Content Update) - http://esupport.aol....oach_core_1.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.av.a...83/mcinsctl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1104451058202
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1128303306358
O16 - DPF: {79849612-A98F-45B8-95E9-4D13C7B6B35C} (Loader2 Control) - ms-its:mhtml:file://c:\nosunet.mht!http://daemonlinks.n...m::/website.ocx
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.av.a...,20/mcgdmgr.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.game...aploader_v6.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\ISafe.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Content Monitoring Tool (msCMTSrvc) - Unknown owner - C:\WINDOWS\system32\msCMTSrvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: WinTools for IE service (WinToolsSvc) - Unknown owner - C:\Program Files\Common Files\WinTools\WToolsS.exe (file missing)
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE
  • 0

#6
jaimen

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Logfile of HijackThis v1.99.1
Scan saved at 10:40:33 PM, on 10/4/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Yahoo!\Antivirus\ISafe.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\AIM95\aim.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\HJT\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch...spx?tb_id=50213
O2 - BHO: Starware - {CA356D79-679B-4b4c-8E49-5AF97014F4C1} - C:\Program Files\Starware\bin\Starware.dll
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmesus.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmesus.dll
O9 - Extra button: (no name) - {9E248641-0E24-4DDB-9A1F-705087832AD6} - C:\WINDOWS\system32\wuauclt.dll
O9 - Extra 'Tools' menuitem: Java - {9E248641-0E24-4DDB-9A1F-705087832AD6} - C:\WINDOWS\system32\wuauclt.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=2c02&lc=0409
O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {37DF41B2-61DB-4CAC-A755-CFB3C7EE7F40} (AOL Content Update) - http://esupport.aol....oach_core_1.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.av.a...83/mcinsctl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1104451058202
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1128303306358
O16 - DPF: {79849612-A98F-45B8-95E9-4D13C7B6B35C} (Loader2 Control) - ms-its:mhtml:file://c:\nosunet.mht!http://daemonlinks.n...m::/website.ocx
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.av.a...,20/mcgdmgr.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.game...aploader_v6.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\ISafe.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Content Monitoring Tool (msCMTSrvc) - Unknown owner - C:\WINDOWS\system32\msCMTSrvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: WinTools for IE service (WinToolsSvc) - Unknown owner - C:\Program Files\Common Files\WinTools\WToolsS.exe (file missing)
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE
  • 0

#7
Crustyoldbloke

Crustyoldbloke

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Hello again Jaimen

Wow! What a difference!

I would still like to see the Ewido log please. Let’s continue.

Firstly could you please disable Ewido Guard from running during the fix, it may just hinder our attempts to change anything. Open Ewido and deselect the Guard option.

Go to Start>Run and type Services.msc then hit OK
Scroll down and find this service:

WinTools for IE service (WinToolsSvc)

When you find it, double-click on it. In the next window that opens, click the Stop button, then click on Properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then OK.

Run HiJackThis. Click on None of the above, just start the program. Now, click on the Config button (bottom right), then click on Misc Tools, then click on Delete an NT Service a window will pop up. Enter this item into that field (copy and paste):

WinToolsSvc

Click OK.

It should pull up information about the service, when it asks if you want to reboot now click YES

Run CWShredder and let it fix all it finds.

Download Find Q.zip to your desktop

Find Q.zip

Extract the files inside to C:\ That will create a folder called Find Q , open it and run the batch file find q.bat

It must be extracted to C:\ or it might not function correctly

This will generate a log file; please post the entire contents of the log file here for me to see.

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch...spx?tb_id=50213
O9 - Extra button: (no name) - {9E248641-0E24-4DDB-9A1F-705087832AD6} - C:\WINDOWS\system32\wuauclt.dll
O9 - Extra 'Tools' menuitem: Java - {9E248641-0E24-4DDB-9A1F-705087832AD6} - C:\WINDOWS\system32\wuauclt.dll
O16 - DPF: {79849612-A98F-45B8-95E9-4D13C7B6B35C} (Loader2 Control) - ms-its:mhtml:file://c:\nosunet.mht!http://daemonlinks.n...m::/website.ocx
O23 - Service: WinTools for IE service (WinToolsSvc) - Unknown owner - C:\Program Files\Common Files\WinTools\WToolsS.exe (file missing)

Now close all windows other than HiJackThis, then click Fix Checked. Please now reboot into safe mode. Here's how:

Restart your computer and as soon as it starts booting up again continuously tap the F8 key. A menu should appear where you will be given the option to enter Safe Mode.

Unzip cwsserviceemove.reg file to your desktop. While in safe mode, double click on it and grant it permission to add the registry items.

Please install Killbox by Option^Explicit.

*Extract the programme to your desktop and double-click on its folder, then double-click on Killbox.exe to start the programme.
*In the Killbox programme, select the Delete on Reboot option.
*Copy the file names below to the clipboard by highlighting them and pressing Control-C:

C:\WINDOWS\system32\wuauclt.dll

*Return to Killbox, go to the File menu, and choose "Paste from Clipboard".

*Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "Yes" at the reboot now prompt..

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run TheKillbox, click download and run missingfilesetup.exe. Then try TheKillbox again.

Post back a fresh HijackThis log and I will take another look. (3 logs, Ewido, FindQ and HJT)
  • 0

#8
jaimen

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yes that did help allot i see the different in my computer thank you very much im having problems with Ewido when I start it on the left hand side it says status update scanner analysis quarantine and it also says buy now online I just skipped that part also also I cant download Q.Zip when I try a window pops up saying Sorry, some required files are missing, if you intended to view a topic, it's possible that it's been moved or deleted. Please go back and try again. I skipped that part also because I skipped two logs im only able to show you my hijack log

Logfile of HijackThis v1.99.1
Scan saved at 6:15:11 AM, on 10/5/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Yahoo!\Antivirus\ISafe.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\AIM95\aim.exe
C:\Program Files\Microsoft Works\wkswp.exe
C:\Program Files\Microsoft Works\MSWorks.exe
C:\Program Files\Microsoft Works\wkgdcach.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Yahoo!\browser\ybrowser.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\HJT\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
O2 - BHO: Starware - {CA356D79-679B-4b4c-8E49-5AF97014F4C1} - C:\Program Files\Starware\bin\Starware.dll
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmesus.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmesus.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=2c02&lc=0409
O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {37DF41B2-61DB-4CAC-A755-CFB3C7EE7F40} (AOL Content Update) - http://esupport.aol....oach_core_1.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.av.a...83/mcinsctl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1104451058202
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1128303306358
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.av.a...,20/mcgdmgr.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.game...aploader_v6.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\ISafe.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Content Monitoring Tool (msCMTSrvc) - Unknown owner - C:\WINDOWS\system32\msCMTSrvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE
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#9
jaimen

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also is there a way i can get rid of all this aol stuff everything besides aol instant messenger
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#10
Crustyoldbloke

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Hello Jaimen

I'm having the same problem with FindQ link.

Keep trying with Ewido, update, then scan. You don't have to buy it. It will, if allowed, run for 14 days in real-time, after the trial period, you have to update it manually and run it as an "on-demand" scanner.

Your log is clean, but I think that is artificial, Qoologic doesn't just go away like that, so please try this:

Download:WinPFind

Right Click the Zip Folder and Select "Extract All"

Don't use it yet!

Reboot into Safe Mode: please see here if you are not sure how to do this.

From the WinPFind folder-> Doubleclick WinPFind.exe and Click "Start Scan"

It will scan the entire System, so please be patient!

One you see "Scan Complete"-> a log (WinPFind.txt) will be automatically generated in the WinPFind folder.

Restart normally and post the contents of WinPFind.txt

If you want to get rid of AOL components, try to do it via their own uninstall menu or from Windows uninstall menu (Add and Remove Programs) in the Control Panel. Much of AOL is inter-related, so removing one item MAY stop another component from working, but I believe it is possible to have just AOL Messenger (nobody has it in Europe, we use MSN Messenger).
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#11
jaimen

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Okay so after I run WinPFind.EXE my computer is in good condition? I don’t understand what you mean when you say that it is artificial, Qoologic doesn't just go away like that. Im also having another type of computer problem I was given a lenmark x1150 3 in 1 printer from my brother. When he gave it to me he didn’t give me an installation disk to install the drivers he just told me to download the driver off of the main site I did that but when I try to install the program it says error code 100 do you know what that is or do you have any suggestions that might help my problem
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#12
Crustyoldbloke

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Hello again Jaimen

Please allow me to explain better.

Qoologic is the name of an infection, which you have. If you delete it in HJT it just comes back because you didn't find the file keeping it alive. FindQ was meant to do that, but we had a problem getting it to download, so I have changed to a broadspectrum scanner, WinPfind.

If you run that and send the report, I will be able to analyse it and tell you which files you need to delete. By itself, it will not fix anything.

I don't know, and I don't know anyone who does know, why you are getting error messages. You may wish to do this:

Run System File Checker, to make sure all of your protected files are not corrupt. The scan will automatically replace any corrupt files that it finds.

Click Start
Select Run
At the prompt type sfc /scannow Please note that there is a single space between sfc and /scannow.

Typing this will start the programme, and a box should appear telling you how much longer the process should take.

Sometimes the scan will prompt you for your Windows XP disc upon starting the scan. if this happens please make sure that you can view protected files:My Computer
Tools
Folder Options
View
"Uncheck" Hide protected operating system files.
Then rerun the scan.

Once the scan is complete:

Check your Windows Updates! After using the File Protection Service, you might need to reapply some updates.

Please reboot, and let me know if anything has changed.

Also, please rehide the protected files:My Computer
Tools
Folder Options
View
"Check" Hide protected operating system files.

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#13
jaimen

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WinPFind.exe isnt working

WARNING: not all files found by this scanner are bad. Consult with a knowledgable person before taking any
action based on the output.

If you see a message in the titlebar saying 'Not responding...' you can ignore it. Windows somethimes
displays this message due to the high volume of disk I/O. As long as the hard disk light is flashing, the
program is still working properly.
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#14
Crustyoldbloke

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I hope that you recognise that you have some problems with your PC, and are now doing the SFC.

I can only help you on seeing logs from analytical scans. Let's hope that WinPfind will work after you have finished the SFC.
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#15
jaimen

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Logfile of HijackThis v1.99.1
Scan saved at 5:41:34 PM, on 10/5/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Yahoo!\Antivirus\ISafe.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\AIM95\aim.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Yahoo!\browser\ybrowser.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\HJT\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
O2 - BHO: Starware - {CA356D79-679B-4b4c-8E49-5AF97014F4C1} - C:\Program Files\Starware\bin\Starware.dll
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\RunOnce: [1] C:\WINDOWS\system32\cmd.exe /c erase "c:\winnt\temp\acsuninstall.exe"
O4 - HKLM\..\RunOnce: [2] C:\WINDOWS\system32\cmd.exe /c erase "c:\winnt\temp\AcsUninstallRes.dll"
O4 - HKLM\..\RunOnce: [3] C:\WINDOWS\system32\cmd.exe /c erase "c:\winnt\temp\shfolder.dll"
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmesus.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmesus.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=2c02&lc=0409
O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {37DF41B2-61DB-4CAC-A755-CFB3C7EE7F40} (AOL Content Update) - http://esupport.aol....oach_core_1.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.av.a...83/mcinsctl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1104451058202
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1128303306358
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.av.a...,20/mcgdmgr.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.game...aploader_v6.cab
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\ISafe.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Content Monitoring Tool (msCMTSrvc) - Unknown owner - C:\WINDOWS\system32\msCMTSrvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE
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