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can't get this to work


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#1
Cheyenne

Cheyenne

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I can't get my start menu and task bar to appear on my screen as well as all of the icons. My screen keeps coming up with just the wallpaper. everybody else that has an account on here, which is one other person his start menu and task bar appears only mine does not. I tried to erase my account but it won't erase it keeps saying that it's a problem. I tried making a new account but the start menu and task bar does not appear on them either. Any suggestions you could make will be freatly appereciated.
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#2
dsenette

dsenette

    Je suis Napoléon!

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do you have your xp cd?
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#3
Cheyenne

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I'm really new to this computer thing so I don't know what xp cd is If your askin do i have cd rom then yes
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#4
Johanna

Johanna

    The Leather Lady

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If this is a recent problem, try System Restore. You can access it at boot by tapping the F8 key and selecting it. (I realize you have no start button) There are other ways, if that doesn't work for you.

If you suspect a virus or malware to be the problem, go here:
http://www.geekstogo..._Log-t2852.html
You may need some admin priveleges to run some of the scans.

An SFC (System File Check) is next.
Start > Run > type cmd then type
sfc /scannow
(note the space) You will be prompted for your XP cd.

sfc - system file checker, retrieves the correct version of the file from %Systemroot%\System32\Dllcache or the Windows installation source files, and then replaces the incorrect file. If you want to see what was replaced, right click My Computer > manage, expand event viewer > system.


Johanna
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