[Guest1234]

I have had some occasional Winfixer Pop ups. Also, one of my folders always pop up when I start up the computer. And...On Spybot Search and Destroy, while scanning, it sometimes says something like can not scan file because another process is using it or something. Could you tell me how to make my computer as clean as possble, if possible? Thank You ahead of time.

Hear's the Hijackthis Scan:

Logfile of HijackThis v1.99.1
Scan saved at 6:41:43 PM, on 10/4/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\WINDOWS\system32\cmd.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
C:\Program Files\Common Files\services.exe
C:\WINDOWS\explorer.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\MSN\MSNCoreFiles\msn6.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: MSEvents Object - {827DC836-DD9F-4A68-A602-5812EB50A834} - C:\WINDOWS\system32\mllmn.dll
O2 - BHO: Internet Explorer Web Content Catcher - {FFF4E223-7019-4ce7-BE03-D7D3C8CCE884} - C:\Program Files\DNS\Catcher.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll (file missing)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\SBC Yahoo!\Connection Manager\IP InSight\IPMon32.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [iTunesHelper] E:\Program Files 2\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [services32] C:\Program Files\Common Files\Windows\mc-110-12-0000080.exe
O4 - HKCU\..\Run: [DNS] C:\Program Files\Common Files\mc-110-12-0000080.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Picture Package Menu.lnk = ?
O4 - Global Startup: Picture Package VCD Maker.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/.../GrooveAX25.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{7093F28D-A9E7-4DC9-85FD-30C9ADF6BDE3}: NameServer = 206.13.28.12 206.13.31.12
O20 - Winlogon Notify: mllmn - C:\WINDOWS\system32\mllmn.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: CAISafe - Unknown owner - E:\SBC Yahoo\ISafe.exe (file missing)
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: CWShredder Service - InterMute, Inc. - E:\Program Files 2\CWShredder\CWShredder.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: VET Message Service (VETMSGNT) - Unknown owner - E:\SBC Yahoo\VetMsg.exe (file missing)
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\SYSTEM32\YPCSER~1.EXE

Edited by Guest1234, 05 October 2005 - 08:56 PM.

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Welcome to GTG.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Download CWShredder at http://www.greyknigh.../CWShredder.exe and run it. Click on 'I Agree' button if you agree. Click on 'Fix' (it will automatically fix anything it finds for you) and then click OK. If it asks if you want to delete a certain random file, choose No and post that filename here. Let it finish the scan and then hit Next and Exit.

Please download VundoFix.exe at http://www.atribune....ds/VundoFix.exe to your desktop.

* Double-click VundoFix.exe to extract the files.
* After the files are extracted, please reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key (or F5 in some machines) until a menu appears. Use your up arrow key to highlight Safe Mode then hit enter.
* Once in safe mode open the VundoFix folder and doubleclick on KillVundo.bat
* Please type the following file path (make sure to enter it exactly as below!):

C:\WINDOWS\system32\mllmn.dll

* Press Enter, then press the F6 key, then press Enter one more time to continue with the fix.
* When asked for a second path, enter -> C:\WINDOWS\system32\nmllm.*
* Press Enter, then press the F6 key, then press Enter one more time to continue with the fix.
* The fix will run then HijackThis will open.
* In HijackThis, please place a check next to the following items and click FIX CHECKED:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
R3 - Default URLSearchHook is missing
O2 - BHO: MSEvents Object - {827DC836-DD9F-4A68-A602-5812EB50A834} - C:\WINDOWS\system32\mllmn.dll
O2 - BHO: Internet Explorer Web Content Catcher - {FFF4E223-7019-4ce7-BE03-D7D3C8CCE884} - C:\Program Files\DNS\Catcher.dll
O4 - HKCU\..\Run: [services32] C:\Program Files\Common Files\Windows\mc-110-12-0000080.exe
O4 - HKCU\..\Run: [DNS] C:\Program Files\Common Files\mc-110-12-0000080.exe
O20 - Winlogon Notify: mllmn - C:\WINDOWS\system32\mllmn.dll

Delete these if found:

C:\Program Files\Common Files\services.exe
C:\Program Files\DNS\
C:\Program Files\Common Files\Windows\mc-110-12-0000080.exe
C:\Program Files\Common Files\mc-110-12-0000080.exe
C:\WINDOWS\system32\mllmn.dll

* After you have fixed these items, close Hijackthis and Press any key to Force a reboot of your computer.
* Pressing any key will cause a 'Blue Screen of Death' this is normal, do not worry!
* Once your machine reboots please continue with the instructions below.

Download and install CleanUp! http://www.greyknigh...spy/CleanUp.exe

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:
Click 'Options...'
Move the arrow down to 'Custom CleanUp!'
Put a check next to the following (Make sure nothing else is checked!):

* Empty Recycle Bins
* Delete Cookies
* Delete Prefetch files
* Cleanup! All Users

Click OK. Press the CleanUp! button to start the program.
It may ask you to reboot at the end, click NO.

Then, please run an online virus scan at ActiveScan http://www.pandasoft.../activescan.htm

Copy the results of the ActiveScan and paste them here along with a new HijackThis log and the vundofix.txt file from the vundofix folder into this topic.

[greyknight17]

Welcome to GTG.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Download CWShredder at http://www.greyknigh.../CWShredder.exe and run it. Click on 'I Agree' button if you agree. Click on 'Fix' (it will automatically fix anything it finds for you) and then click OK. If it asks if you want to delete a certain random file, choose No and post that filename here. Let it finish the scan and then hit Next and Exit.

Please download VundoFix.exe at http://www.atribune....ds/VundoFix.exe to your desktop.

* Double-click VundoFix.exe to extract the files.
* After the files are extracted, please reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key (or F5 in some machines) until a menu appears. Use your up arrow key to highlight Safe Mode then hit enter.
* Once in safe mode open the VundoFix folder and doubleclick on KillVundo.bat
* Please type the following file path (make sure to enter it exactly as below!):

C:\WINDOWS\system32\mllmn.dll

* Press Enter, then press the F6 key, then press Enter one more time to continue with the fix.
* When asked for a second path, enter -> C:\WINDOWS\system32\nmllm.*
* Press Enter, then press the F6 key, then press Enter one more time to continue with the fix.
* The fix will run then HijackThis will open.
* In HijackThis, please place a check next to the following items and click FIX CHECKED:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
R3 - Default URLSearchHook is missing
O2 - BHO: MSEvents Object - {827DC836-DD9F-4A68-A602-5812EB50A834} - C:\WINDOWS\system32\mllmn.dll
O2 - BHO: Internet Explorer Web Content Catcher - {FFF4E223-7019-4ce7-BE03-D7D3C8CCE884} - C:\Program Files\DNS\Catcher.dll
O4 - HKCU\..\Run: [services32] C:\Program Files\Common Files\Windows\mc-110-12-0000080.exe
O4 - HKCU\..\Run: [DNS] C:\Program Files\Common Files\mc-110-12-0000080.exe
O20 - Winlogon Notify: mllmn - C:\WINDOWS\system32\mllmn.dll

Delete these if found:

C:\Program Files\Common Files\services.exe
C:\Program Files\DNS\
C:\Program Files\Common Files\Windows\mc-110-12-0000080.exe
C:\Program Files\Common Files\mc-110-12-0000080.exe
C:\WINDOWS\system32\mllmn.dll

* After you have fixed these items, close Hijackthis and Press any key to Force a reboot of your computer.
* Pressing any key will cause a 'Blue Screen of Death' this is normal, do not worry!
* Once your machine reboots please continue with the instructions below.

Download and install CleanUp! http://www.greyknigh...spy/CleanUp.exe

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:
Click 'Options...'
Move the arrow down to 'Custom CleanUp!'
Put a check next to the following (Make sure nothing else is checked!):

* Empty Recycle Bins
* Delete Cookies
* Delete Prefetch files
* Cleanup! All Users

Click OK. Press the CleanUp! button to start the program.
It may ask you to reboot at the end, click NO.

Then, please run an online virus scan at ActiveScan http://www.pandasoft.../activescan.htm

Copy the results of the ActiveScan and paste them here along with a new HijackThis log and the vundofix.txt file from the vundofix folder into this topic.

[Guest1234]

Okay done with what you said. I couldn't find this O2 - BHO: MSEvents Object - {827DC836-DD9F-4A68-A602-5812EB50A834} - C:\WINDOWS\system32\mllmn.dll in the hijackthis scan after I used the vundofix though...so don't know what happened to that. My Spybot-Search and Destroy works now but when I just used it to scan, AVG found a lot of viruses but I couldn't do anything but "continue".

Here's the Active Scan:


Incident Status Location
Adware:adware/maxifiles No disinfected C:\PROGRAM FILES\COMMON FILES\services.exe
Adware:adware/navipromo No disinfected C:\WINDOWS\SYSTEM32\sdkbl32.exe
Spyware:spyware/betterinet No disinfected C:\WINDOWS\INF\biini.inf
Adware:adware/twain-tech No disinfected C:\WINDOWS\smdat32m.sys
Adware:adware/sidesearch No disinfected C:\PROGRAM FILES\Lycos
Adware:adware/keenvalue No disinfected C:\PROGRAM FILES\COMMON FILES\SearchUpgrader
Adware:adware/block-checker No disinfected Windows Registry
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\Henry\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\archive.jar-3deb54ed-6c2d9bec.RB0[A.class]
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\Henry\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\archive.jar-3deb54ed-6c2d9bec.RB0[BlackBox.class]
Adware:Adware/Maxifiles No disinfected C:\Documents and Settings\Henry\mc-110-12-0000080.exe
Adware:Adware/Maxifiles No disinfected C:\Program Files\Common Files\InetGet2\mc-110-12-0000080.exe
Adware:Adware/Maxifiles No disinfected C:\Program Files\Common Files\mc-110-12-0000080.exe
Spyware:Spyware/BetterInet No disinfected C:\Program Files\Common Files\SearchUpgrader\client.cfg
Spyware:Spyware/BetterInet No disinfected C:\Program Files\Common Files\SearchUpgrader\system.cfg
Adware:Adware/Maxifiles No disinfected C:\Program Files\Common Files\services.exe
Adware:Adware/Maxifiles No disinfected C:\Program Files\Common Files\system32.dll[gui.exe]
Adware:Adware/Maxifiles No disinfected C:\Program Files\Common Files\system32.dll[cwebpage.dll]
Adware:Adware/WUpd No disinfected C:\Program Files\InetGet\Adperform180safull.exe
Spyware:Spyware/BetterInet No disinfected C:\WINDOWS\INF\biini.inf
Adware:Adware/SAHAgent No disinfected C:\WINDOWS\INF\biK.inf
Virus:Trj/Multidropper.AFQ Disinfected C:\WINDOWS\SYSTEM32\c58bKs.dll
Virus:Trj/ShellHook.E Disinfected C:\WINDOWS\SYSTEM32\mljgd.dll

Here's the vundofix.txt:


Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 [email protected]
Suspending PID 132 'smss.exe'
Threads [136][140][144]

Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 [email protected]
Killing PID 744 'explorer.exe'
Killing PID 744 'explorer.exe'

Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 [email protected]
Error, Cannot find a process with an image name of rundll32.exe

Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 [email protected]
Killing PID 204 'winlogon.exe'
File Deleted sucessfully.
Files Deleted sucessfully.


Here's the Hijackthis Scan:

Logfile of HijackThis v1.99.1
Scan saved at 7:08:51 PM, on 10/5/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Windows NT\Accessories\wordpad.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\MSN\MSNCoreFiles\msn6.exe
C:\Program Files\Windows NT\Accessories\WORDPAD.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll (file missing)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\SBC Yahoo!\Connection Manager\IP InSight\IPMon32.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [iTunesHelper] E:\Program Files 2\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Picture Package Menu.lnk = ?
O4 - Global Startup: Picture Package VCD Maker.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/.../GrooveAX25.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{7093F28D-A9E7-4DC9-85FD-30C9ADF6BDE3}: NameServer = 206.13.28.12 206.13.31.12
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: CAISafe - Unknown owner - E:\SBC Yahoo\ISafe.exe (file missing)
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: CWShredder Service - InterMute, Inc. - E:\Program Files 2\CWShredder\CWShredder.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: VET Message Service (VETMSGNT) - Unknown owner - E:\SBC Yahoo\VetMsg.exe (file missing)
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\SYSTEM32\YPCSER~1.EXE

Edited by Guest1234, 05 October 2005 - 09:21 PM.

[greyknight17]

Tell me if AVG still finds anything after doing the below. If it does, see if you can jot down the path and filenames mentioned.

Click on Start->Settings->Control Panel->Java Plug-in and click on the Cache tab. Then click on the Clear button and hit OK.

Download KillBox http://www.greyknigh...spy/KillBox.exe. Run KillBox and check the box that says 'End Explorer Shell While Killing File'. Next click on 'Delete on Reboot'. Copy the below files and go back to KillBox. Go to File->Paste from Clipboard and then hit the button with a red circle and white X. Confirm to delete and when asked if you want to reboot, say Yes:

C:\PROGRAM FILES\COMMON FILES\services.exe
C:\WINDOWS\SYSTEM32\sdkbl32.exe
C:\WINDOWS\smdat32m.sys
C:\PROGRAM FILES\Lycos
C:\PROGRAM FILES\COMMON FILES\SearchUpgrader
C:\Documents and Settings\Henry\mc-110-12-0000080.exe
C:\Program Files\Common Files\InetGet2\
C:\Program Files\Common Files\mc-110-12-0000080.exe
C:\Program Files\Common Files\SearchUpgrader\
C:\Program Files\Common Files\services.exe
C:\Program Files\Common Files\system32.dll
C:\Program Files\InetGet\
C:\WINDOWS\INF\biini.inf
C:\WINDOWS\INF\biK.inf

If you get a PendingOperations message, just close it and restart your computer manually.

Restart and run another Panda scan. Post the log here.

[Guest1234]

Here's the Activescan:


Incident Status Location

Adware:adware/navipromo No disinfected C:\WINDOWS\SYSTEM32\sdkhu32.exe
Adware:adware/maxifiles No disinfected C:\PROGRAM FILES\COMMON FILES\InetGet
Adware:adware/keenvalue No disinfected C:\PROGRAM FILES\COMMON FILES\SearchUpgrader
Adware:adware/sidesearch No disinfected C:\Documents and Settings\Henry\Application Data\Lycos
Adware:adware/searchaid No disinfected Windows Registry
Adware:Adware/Maxifiles No disinfected C:\Program Files\Common Files\InetGet2\mc-110-12-0000080.exe
Spyware:Spyware/BetterInet No disinfected C:\Program Files\Common Files\SearchUpgrader\client.cfg
Spyware:Spyware/BetterInet No disinfected C:\Program Files\Common Files\SearchUpgrader\system.cfg
Adware:Adware/WUpd No disinfected C:\Program Files\InetGet\Adperform180safull.exe

[greyknight17]

Download KillBox http://www.greyknigh...spy/KillBox.exe. Run KillBox and check the box that says 'End Explorer Shell While Killing File'. Next click on 'Delete on Reboot'. Copy the below files and go back to KillBox. Go to File->Paste from Clipboard and then hit the button with a red circle and white X. Confirm to delete and when asked if you want to reboot, say Yes:

C:\WINDOWS\SYSTEM32\sdkhu32.exe
C:\PROGRAM FILES\COMMON FILES\InetGet
C:\PROGRAM FILES\COMMON FILES\SearchUpgrader
C:\Documents and Settings\Henry\Application Data\Lycos
C:\Program Files\Common Files\InetGet2\mc-110-12-0000080.exe
C:\Program Files\Common Files\SearchUpgrader\client.cfg
C:\Program Files\Common Files\SearchUpgrader\system.cfg
C:\Program Files\InetGet\Adperform180safull.exe
C:\PROGRAM FILES\COMMON FILES\InetGet
C:\PROGRAM FILES\COMMON FILES\SearchUpgrader
C:\Documents and Settings\Henry\Application Data\Lycos
C:\Program Files\Common Files\InetGet2\
C:\Program Files\Common Files\SearchUpgrader\
C:\Program Files\InetGet\

If you get a PendingOperations message, just close it and restart your computer manually.

Delete these folders if found:

C:\PROGRAM FILES\COMMON FILES\InetGet
C:\PROGRAM FILES\COMMON FILES\SearchUpgrader
C:\Documents and Settings\Henry\Application Data\Lycos
C:\Program Files\Common Files\InetGet2\
C:\Program Files\Common Files\SearchUpgrader\
C:\Program Files\InetGet\

Restart again and run a new Panda scan. Post the log here. Does AVG detect anything now?

[Guest1234]

AVG finds nothing. Is this an improvement?...

Panda Scan:


Incident Status Location

Adware:adware/navipromo No disinfected C:\WINDOWS\SYSTEM32\sdkin32.exe
Adware:adware/maxifiles No disinfected C:\PROGRAM FILES\COMMON FILES\Windows
Adware:adware/keenvalue No disinfected Windows Registry
Adware:Adware/Maxifiles No disinfected C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP552\A0091954.exe
Adware:Adware/Maxifiles No disinfected C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP553\A0091991.exe
Adware:Adware/Maxifiles No disinfected C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP553\A0092045.exe
Adware:Adware/Maxifiles No disinfected C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP553\A0092073.exe
Adware:Adware/Maxifiles No disinfected C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP554\A0092103.exe
Spyware:Spyware/Virtumonde No disinfected C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP554\A0092113.dll
Adware:Adware/Maxifiles No disinfected C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP554\A0092122.dll
Adware:Adware/Maxifiles No disinfected C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP555\A0092233.exe
Adware:Adware/Maxifiles No disinfected C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP555\A0092237.exe
Spyware:Spyware/BetterInet No disinfected C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP555\A0092239.inf
Adware:Adware/SAHAgent No disinfected C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP555\A0092240.inf
Adware:Adware/Maxifiles No disinfected C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP555\A0092265.exe
Spyware:Spyware/BetterInet No disinfected C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP555\A0092266.cfg
Spyware:Spyware/BetterInet No disinfected C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP555\A0092267.cfg
Adware:Adware/WUpd No disinfected C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP555\A0092268.exe

[greyknight17]

Yes, that's a good sign

Delete these:

C:\WINDOWS\SYSTEM32\sdkin32.exe
C:\PROGRAM FILES\COMMON FILES\Windows

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer and uncheck the same box to enable System Restore.

Your log is clean.

To help prevent future spyware installations/infections, please read the Anti-Spyware Tutorial and use the tools provided.

Are there any problems now? If not, you should be set to go.

[Guest1234]

I have one question. When deleting the stuff from this whole "journey" some "hidden" files and folders are shown now. How do I return them to complete hiddeness. The icons are shown but kind of fading.

Other then that, I'm all done. The system looks good. Thanks a lot for all your help.

[greyknight17]

Go to My Computer->Tools (or View)->Folder Options->View tab:
* Under the Hidden files and folders heading, select Do not show hidden files and folders (it's Show all files for Windows 98).
* Check the Hide protected operating system files (recommended) option.
* Click Yes to confirm and then click OK.

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.