[ditchguru]

i am still having pop-ups. i have downloaded and ran the cleaner, nortons virus, house call, adware, and spybot. can you help me? here is my hjt file.

Logfile of HijackThis v1.99.0
Scan saved at 11:32:25 AM, on 1/3/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\System32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\System32\Ati2evxx.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\System32\Ati2evxx.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\ATI Technologies\ATI HydraVision\HydraDM.exe
D:\Program Files\Creative\ShareDLL\CtNotify.exe
D:\WINDOWS\system32\oikkqc.exe
D:\Program Files\iTunes\iTunesHelper.exe
D:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
D:\Program Files\Common Files\Real\Update_OB\realsched.exe
D:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
D:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
D:\WINDOWS\System32\taskswitch.exe
D:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
D:\Program Files\Common Files\AOL\ACS\AOLDial.exe
D:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
D:\Program Files\Creative\SBLive\Launcher\CTLauncher.exe
D:\Program Files\The Cleaner\tca.exe
D:\Program Files\The Cleaner\tcm.exe
D:\Program Files\Creative\ShareDLL\MediaDet.Exe
D:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
D:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
D:\PROGRA~1\COMMON~1\AOL\110346~1\EE\AOLHOS~1.EXE
D:\Program Files\OpenOffice.org1.1.3\program\soffice.exe
D:\PROGRA~1\COMMON~1\AOL\110346~1\EE\AOLServiceHost.exe
D:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
D:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
D:\WINDOWS\System32\CTsvcCDA.EXE
D:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
D:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
D:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\wanmpsvc.exe
D:\WINDOWS\System32\MsPMSPSv.exe
D:\Program Files\iPod\bin\iPodService.exe
D:\WINDOWS\System32\HPZipm12.exe
D:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
D:\Program Files\Mozilla Firefox\firefox.exe
D:\hjt\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www4.usbank....isplayLoginPage
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://usbank.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,First Home Page = D:\Program Files\AOL Toolbar\welcome.html
O2 - BHO: ZServObj Class - {00000000-C1EC-0345-6EC2-4D0300000000} - D:\WINDOWS\ZServ.dll (file missing)
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - D:\WINDOWS\systb.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - d:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {CC916B4B-BE44-4026-A19D-8C74BBD23361} - D:\WINDOWS\system32\msfaol.dll (file missing)
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - D:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - d:\program files\google\googletoolbar1.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [HydraVisionDesktopManager] D:\Program Files\ATI Technologies\ATI HydraVision\HydraDM.exe
O4 - HKLM\..\Run: [Disc Detector] D:\Program Files\Creative\ShareDLL\CtNotify.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [iTunesHelper] D:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [vptray] D:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [TkBellExe] "D:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroFilterCheck] D:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] D:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [HostManager] D:\Program Files\Common Files\AOL\1103467581\EE\AOLHostManager.exe
O4 - HKLM\..\Run: [CoolSwitch] D:\WINDOWS\System32\taskswitch.exe
O4 - HKLM\..\Run: [ATIPTA] D:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [AOLDialer] D:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "D:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [Creative Launcher] D:\Program Files\Creative\SBLive\Launcher\CTLauncher.exe
O4 - HKLM\..\Run: [mjvniikdrutsb] D:\WINDOWS\system32\jyqhfyy.exe
O4 - HKLM\..\Run: [Win Server Updt] D:\WINDOWS\wupdt.exe
O4 - HKLM\..\Run: [tcactive] D:\Program Files\The Cleaner\tca.exe
O4 - HKLM\..\Run: [tcmonitor] D:\Program Files\The Cleaner\tcm.exe
O4 - Startup: OpenOffice.org 1.1.3.lnk = D:\Program Files\OpenOffice.org1.1.3\program\quickstart.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: officejet 6100.lnk = ?
O8 - Extra context menu item: &AOL Toolbar search - res://D:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Google Search - res://D:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://D:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://D:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://D:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://D:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\WINDOWS\System32\msjava.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - D:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - D:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {5D66B431-8A5B-4ECA-AED6-6F4F411E1773} (AOLLaunch Class) - http://www.disneybla...AOLLauncher.cab
O16 - DPF: {75D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin.SecureControl) - http://secure2.comne...iveSecurity.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - http://www.nick.com/.../GrooveAX25.cab
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://download.toon...4.47/ttinst.cab
O23 - Service: AOL Connectivity Service - America Online - D:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor - America Online, Inc - D:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: AOL Spyware Protection Service - Unknown - D:\Program Files\Common Files\AOL\AOL Spyware Protection\\aolserv.exe
O23 - Service: Ati HotKey Poller - Unknown - D:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown - D:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - D:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: DefWatch - Symantec Corporation - D:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: iPod Service - Apple Computer, Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec AntiVirus Client - Symantec Corporation - D:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: Pml Driver HPZ12 - HP - D:\WINDOWS\System32\HPZipm12.exe
O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - D:\WINDOWS\wanmpsvc.exe



Thanks

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Hi ditchguru

1) You may wish to print out a copy of these instructions to follow while you complete this procedure.

2)Be sure you're able to view hidden files, and remove the following files in bold (if found):

2)Clean out all your temp files, internet temp files. History. Click start, Click run then copy & paste this cleanmgr /sagerun:50 into the box then click OK


3) Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www4.usbank....isplayLoginPage

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://usbank.com/

O2 - BHO: ZServObj Class - {00000000-C1EC-0345-6EC2-4D0300000000} - D:\WINDOWS\ZServ.dll (file missing)

O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - D:\WINDOWS\systb.dll (file missing)

O2 - BHO: (no name) - {CC916B4B-BE44-4026-A19D-8C74BBD23361} - D:\WINDOWS\system32\msfaol.dll (file missing)

O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\Run: [mjvniikdrutsb] D:\WINDOWS\system32\jyqhfyy.exe

O4 - HKLM\..\Run: [Win Server Updt] D:\WINDOWS\wupdt.exe

O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {5D66B431-8A5B-4ECA-AED6-6F4F411E1773} (AOLLaunch Class) - http://www.disneybla...AOLLauncher.cab
O16 - DPF: {75D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin.SecureControl) - http://secure2.comne...iveSecurity.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - http://www.nick.com/.../GrooveAX25.cab
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://download.toon...4.47/ttinst.cab
Delete all 016's. They'll come back next time you visit the Sites.

4) Please reboot into safe mode (continually tap the F8 key while your system is starting, select Safe Mode from the menu).

Please use windows explorer to find the following files in bold

D:\WINDOWS\system32\ oikkqc.exe<-This File

D:\WINDOWS\system32\ jyqhfyy.exe<-This File

D:\WINDOWS\ wupdt.exeThis File

5) Reboot your PC.

6) Please run a free online virus scan here.(tick the "Auto Clean" checkbox):

7)Reboot your PC.

If you would please, rescan with HijackThis and post a fresh log in this same topic, and we'll remove what's left.

kc

[ditchguru]

Here is my new log. The oikkqc file errored when I tried to delete it. I dont see it now, but the log still show it. I did a search for it and found nothing. Also I ran the cleaner and a virus scan and then rebooted before making this log.


Logfile of HijackThis v1.99.0
Scan saved at 11:18:13 PM, on 1/4/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\System32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\System32\Ati2evxx.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
D:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
D:\WINDOWS\System32\CTsvcCDA.EXE
D:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
D:\WINDOWS\System32\Ati2evxx.exe
D:\WINDOWS\Explorer.EXE
D:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\wanmpsvc.exe
D:\WINDOWS\System32\MsPMSPSv.exe
D:\WINDOWS\system32\oikkqc.exe
D:\Program Files\ATI Technologies\ATI HydraVision\HydraDM.exe
D:\Program Files\Creative\ShareDLL\CtNotify.exe
D:\Program Files\iTunes\iTunesHelper.exe
D:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
D:\Program Files\Common Files\Real\Update_OB\realsched.exe
D:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
D:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
D:\WINDOWS\System32\taskswitch.exe
D:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
D:\Program Files\Common Files\AOL\ACS\AOLDial.exe
D:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
D:\Program Files\Creative\ShareDLL\MediaDet.Exe
D:\Program Files\iPod\bin\iPodService.exe
D:\Program Files\Creative\SBLive\Launcher\CTLauncher.exe
D:\PROGRA~1\COMMON~1\AOL\110346~1\EE\AOLHOS~1.EXE
D:\PROGRA~1\COMMON~1\AOL\110346~1\EE\AOLServiceHost.exe
D:\Program Files\The Cleaner\tca.exeHD:\Program Files\The Cleaner\tcm.exe
D:\Program Files\DeskAd Service\DeskAdServ.exe
D:\Program Files\DeskAd Service\DeskAdKeep.exe
D:\temp\salm.exe
D:\Program Files\Internet Optimizer\optimize.exe
D:\WINDOWS\system32\SahAgent.exe
D:\Program Files\Internet Optimizer\actalert.exe
D:\PROGRA~1\COMMON~1\tsa\tsm2.exe
D:\Program Files\America Online 9.0b\waol.exe
D:\PROGRA~1\COMMON~1\tsa\ts2.exe
D:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
D:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
D:\Program Files\OpenOffice.org1.1.3\program\soffice.exe
D:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
D:\WINDOWS\System32\HPZipm12.exe
D:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
D:\Program Files\America Online 9.0b\shellmon.exe
D:\hjt\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,First Home Page = D:\Program Files\AOL Toolbar\welcome.html
O2 - BHO: BHObj Class - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - D:\WINDOWS\nem220.dll
O2 - BHO: Search Relevancy - {1D7E3B41-23CE-469B-BE1B-A64B877923E1} - D:\PROGRA~1\SEARCH~1\SEARCH~2.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - d:\program files\google\googletoolbar1.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - D:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - d:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [HydraVisionDesktopManager] D:\Program Files\ATI Technologies\ATI HydraVision\HydraDM.exe
O4 - HKLM\..\Run: [Disc Detector] D:\Program Files\Creative\ShareDLL\CtNotify.exe
O4 - HKLM\..\Run: [iTunesHelper] D:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [vptray] D:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [TkBellExe] "D:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroFilterCheck] D:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] D:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [HostManager] D:\Program Files\Common Files\AOL\1103467581\EE\AOLHostManager.exe
O4 - HKLM\..\Run: [CoolSwitch] D:\WINDOWS\System32\taskswitch.exe
O4 - HKLM\..\Run: [ATIPTA] D:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [AOLDialer] D:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "D:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [Creative Launcher] D:\Program Files\Creative\SBLive\Launcher\CTLauncher.exe
O4 - HKLM\..\Run: [tcactive] D:\Program Files\The Cleaner\tca.exe
O4 - HKLM\..\Run: [tcmonitor] D:\Program Files\The Cleaner\tcm.exe
O4 - HKLM\..\Run: [DeskAd Service] D:\Program Files\DeskAd Service\DeskAdServ.exe
O4 - HKLM\..\Run: [salm] d:\temp\salm.exe
O4 - HKLM\..\Run: [Internet Optimizer] "D:\Program Files\Internet Optimizer\optimize.exe"
O4 - HKLM\..\Run: [SAHAgent] D:\WINDOWS\system32\SahAgent.exe
O4 - HKLM\..\Run: [gdoxgb] D:\WINDOWS\gdoxgb.exe
O4 - HKCU\..\Run: [AOL Fast Start] "D:\Program Files\America Online 9.0b\AOL.EXE" -b
O4 - HKCU\..\Run: [Tsa2] D:\PROGRA~1\COMMON~1\tsa\tsm2.exe
O4 - Startup: OpenOffice.org 1.1.3.lnk = D:\Program Files\OpenOffice.org1.1.3\program\quickstart.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: officejet 6100.lnk = ?
O8 - Extra context menu item: &AOL Toolbar search - res://D:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Google Search - res://D:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://D:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://D:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://D:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://D:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\WINDOWS\System32\msjava.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - D:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - D:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O23 - Service: AOL Connectivity Service - America Online - D:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor - America Online, Inc - D:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: AOL Spyware Protection Service - Unknown - D:\Program Files\Common Files\AOL\AOL Spyware Protection\\aolserv.exe
O23 - Service: Ati HotKey Poller - Unknown - D:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown - D:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - D:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: DefWatch - Symantec Corporation - D:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: iPod Service - Apple Computer, Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec AntiVirus Client - Symantec Corporation - D:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: Pml Driver HPZ12 - HP - D:\WINDOWS\System32\HPZipm12.exe
O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - D:\WINDOWS\wanmpsvc.exe

[admin]

You currently have two threads, with two different staff members helping you.

http://www.geekstogo...t=0