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Problems with "Windows Installer"


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#1
PANCAK3

PANCAK3

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Heres my problem...

I have trouble installing programs like "Global IME (Japanese)" from Microsoft. It shows an error code msg.
In fact, I have many programs that couldnt install because of "Windows Installer." Anyone has any idea how to fix it?

Thanks
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#2
dsenette

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go to the microsoft updates page and make sure you are up to date
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#3
Fenor

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One of the first things you will download from Windows Update site is Windows Installer 3.1 which is probably why you are getting the error.

Fenor
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#4
PANCAK3

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I have the latest Windows Installer 3.1 (KB893803)...So what is the problem?
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#5
Retired Tech

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Are you using Office XP
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#6
PANCAK3

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yes, i use Office XP
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#7
Retired Tech

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Try here

http://support.micro...kb;en-us;293624

Ignore the bit about purchasing unless you have to
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