[Falkens_Maze]

...cannot see other machines on network (but I can see my own), neither can I ping other nodes (request times out) or the server...

Connection is sending packets but not receiving any...

This is a company network.

Machine runs WinXP SP2.

Settings match those of another wireless machine which functions correctly.

Any help would be greatly appreciated.

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Have you called your IT dept? They would know the particulars of your co. network......

[kd1966]

Have you called your IT dept? They would know the particulars of your co. network......

[Fenor]

Are you sure you're on the same DOMAIN/WORKGROUP as the other computers in the network?

Fenor

[Falkens_Maze]

I am the IT dept.

And yes the connection has the same workgroup name as the other nodes...

[kd1966]

have you tried to "repair" the connection?

[Falkens_Maze]

Yes.

[kd1966]

Ok, if that didn't work, bring up the wireless connections {VIEW} and are you listed as connected?

if so and still no connection, manually disconnect and reconnect; if you have WEP/WPA, you may have to retype these key values

[Falkens_Maze]

I think you've nailed the problem.

I don't know the WEP key.

Is there any way I can save the network configuration of the wireless machine we have that actually does work on a network setup disk and then running it on the machine I'm having the problem with?

[kd1966]

I don't think so; you need to actually type it in; now in the case of an "open" type of wireless system, the key, once typed in, will auto-display {But you can't read it} and you just accept what is there. Now if the key was changed, you will have to find out what it is and re-enter it

[Falkens_Maze]

How do I find out.

The previous head of the IT dept. isn't employed there anymore and the rest of the staff are without a clue regarding the apsswords/settings that he employed...

[Fenor]

One question, how are all your computers hooked up together? With a router? If so then I suggest you RESET the router. The normal way to do this is there is a little button (that you will need a paperclip to push down) that you keep pressed in for at least 30 seconds, then release it and the router should do it's self-test. Once that is complete, reboot your computer and then log into the router. You can usually do this by typing in 192.168.0.1 or 192.168.1.1 You will need a login and password. Since I don't know what router you are using (if in fact you are using a router) try these out and see if they work:

• name: admin pass: (leave it blank)
• name: admin pass: 1234
• name: default pass: (leave it blank)
• name: (leave it blank) pass: admin
• name: (leave it blank) pass: default
• name: administrator pass: (leave it blank)
• name: (leave it blank) pass: administrator

These may or may not work. The best way to know for certain is to give the make and model # of your router.

Fenor

Edited by Fenor, 06 October 2005 - 07:23 PM.