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CD/DVD ROMS Dissapeared


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#46
toyma

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Ok, the DVD is connected in the secondari IDE cable, and it recognized it right away.
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#47
bdlt

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try reading a disk.

while we are waiting for the DCD drive to disappear, try running FreshDiagnose and look for IRQ numbers for each IDE device.

also, look into device manager and look for yellow '!' and red 'x' for the CD and DVD drives. also see if the CD is visible under My Computer. it should not be there, as it is not connected(right?).
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#48
toyma

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so far I've used a music cd (burnt), a program cd and some data cd's burned by roxio. No problem. It hasn't dissapeared nor stopped working in the middle of it.

There are no yellow nor red marks for the dirves in device manager. It doesn't show the CD at all.

As for Fresh Diagnose, I go into Plug and Play and under CD/DVD units (Classes) I can see in the "devices" tab both cd and dvd twice, and neither gives me an IRQ Number. This is what it says for the DVD:

General Information
Device Name Unidad de CD-ROM
Device ID IDE\CdRomPIONEER_DVD-ROM_DVD-116_________________1.06____
Class GUID {4D36E965-E325-11CE-BFC1-08002BE10318}
Manufacturer (Unidades de CD-ROM estándar)
Driver ID {4D36E965-E325-11CE-BFC1-08002BE10318}\0002
Driver Date 7-1-2001
Driver Version 5.1.2535.0
Installer INF cdrom.inf
INF Section cdrom_install
Running Service Controlador de CD-ROM


Device Driver #1
File Name cdrom.sys
File Description SCSI CD-ROM Driver
File Version 5.1 Build 2600.2180
Target Operating System Windows NT/Windows 2000
Company Name Microsoft Corporation
Product Name Microsoft® Windows® Operating System
Product Version 5.1 Build 2600.2180
Type Archivo de sistema
Path C:\WINDOWS\system32\DRIVERS\cdrom.sys
Size 49,536 Bytes (48 KB)
Creation Time 08/04/2004 01:59:54
Last Access Time 10/12/2005 05:00:00
Internal Name cdrom.sys
Original Name cdrom.sys
Legal Copyright © Microsoft Corporation. All rights reserved.



And for the CD:

General Information
Device Name Unidad de CD-ROM
Device ID IDE\CdRomHP_CD-Writer+_9300______________________1.0b____
Class GUID {4D36E965-E325-11CE-BFC1-08002BE10318}
Manufacturer (Unidades de CD-ROM estándar)
Driver ID {4D36E965-E325-11CE-BFC1-08002BE10318}\0000
Driver Date 7-1-2001
Driver Version 5.1.2535.0
Installer INF cdrom.inf
INF Section cdrom_install
Running Service Controlador de CD-ROM


Device Driver #1
File Name cdrom.sys
File Description SCSI CD-ROM Driver
File Version 5.1 Build 2600.2180
Target Operating System Windows NT/Windows 2000
Company Name Microsoft Corporation
Product Name Microsoft® Windows® Operating System
Product Version 5.1 Build 2600.2180
Type Archivo de sistema
Path C:\WINDOWS\system32\DRIVERS\cdrom.sys
Size 49,536 Bytes (48 KB)
Creation Time 08/04/2004 01:59:54
Last Access Time 10/12/2005 05:00:00
Internal Name cdrom.sys
Original Name cdrom.sys
Legal Copyright © Microsoft Corporation. All rights reserved.
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#49
dsenette

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hey guys, i'm gonna keep checking in on you guys today while i'm at work...and attempt to do some research......have we tried switching the hard drive and cd rom locations? like...cd and dvd on primary ide and hds on secondary?
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#50
bdlt

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is the DVD drive still working?
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#51
toyma

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good morning....... so far, so good...
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#52
bdlt

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it looks like the drives disappear only when the CD drive is installed.

let's try to connect the CD to the primary IDE cable(the cable going to the hard drive). we tried this before and there were problems.

make sure the CD is jumpered as a slave. the CD drive will have a diagram showing where to connect the jumper. see the attachment. also make sure the red stripe on the IDE cable is going to pin 1 on the CD. for most devices, the red stripe on the IDE cable is adjacent to the red wire on the power connector.

Attached Thumbnails

  • redStripePPT.jpg

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#53
toyma

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OK, I'm back.
The DVD is connected through the seconday IDE Cable.
The CD is connected as salve through the primary cable.
So far no dissapearances. Will keep the pc working and let you know if it dissapears.
So far no Windows conflicts...
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#54
dsenette

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i wonder if this is a cable issue or a controller issue?

Toyma - did you have to change the jumper setting on the cdrom or was it already slave?
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#55
toyma

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hi dsenette,

I did not change the jumper setting, in the secondary IDE cable the CD was master and the DVD was slave.

It's been a while now and no dissapearances....
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#56
dsenette

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OK, I'm back.
The DVD is connected through the seconday IDE Cable.
The CD is connected as salve through the primary cable.
So far no dissapearances. Will keep the pc working and let you know if it dissapears.
So far no Windows conflicts...


ok....that suggests to me that the cd rom drive's jumper setting was not set as slave...that it was originally set as master....is this correct? because if you did not move the jumper...then it was originally jumpered as a slave....which if it were on the last connector on your ide cable....would cause it to fail...being that it was set as slave...on the master controller..(plus i would assume that the dvd drive is indeed jumpered as slave)
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#57
toyma

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I really wouldn't know at this poin, I guess you're right. The thing is, I didn't install the CD drive, I didn't venture so far then!

Do you think we should start testing burning sw? Do I go for Nero or Roxio or what????
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#58
dsenette

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well....i'd kinda want to figure out the hardware first....make sure it's not an issue before we start...

go a head and take both drives out of the machine...and make sure what the jumpers are set as..
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#59
dsenette

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toyma- what burning software do you currently OWN?
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#60
dsenette

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toyma- i'm going home for the weekend...i usually only visit the site while i'm at work....the t1.5 here is much better than my dialup at home....but i will be logging on this weekend to check on your progress (because my girlfriend will be out of town and therefore i will have sare time)...i will message bdlt since we are kind of working together on this and let him know as well...so keep us posted and i will check in with you tomorrow.
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