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User cannot get to the Internet


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#1
BuckeyeDave

BuckeyeDave

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I have a user that cannot get to the internet. She's on Win2000. I ran AdAware, Spybot S&D and RegCleaner and found a whole bunch of junk that I think I got rid of. When I double click her IE icon, IE opens but it never loads any webpage. I've tried switching to msn.com and google.com and neither will open. I ran HiJackThis. Here is her log:

Logfile of HijackThis v1.98.2
Scan saved at 1:53:47 PM, on 1/4/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Funk Software\Proxy Host\ph32svc.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Funk Software\Proxy Host\phtray.exe
C:\WINNT\system32\vrukyo.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\RightFAX\FaxCtrl.exe
C:\HiJackThis\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: (no name) - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [ProxyHostTrayIcon] "C:\Program Files\Funk Software\Proxy Host\phtray.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: PCAudit.vbs.lnk = C:\Scripts\PCAudit.vbs
O4 - Global Startup: RightFAX Print-to-Fax Driver.lnk = C:\Program Files\RightFAX\FaxCtrl.exe
O16 - DPF: JavaConnect - http://barrnotes.pep...JavaConnect.cab
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windup...e/bridge-c8.cab
O16 - DPF: {2226ED4E-6E9A-472E-97ED-B6D54F3B620B} (STURLConnection Control) - http://barrnotes.pep...rlConLoader.cab
O16 - DPF: {25064DE4-9CC0-11D5-BB86-0050DAC5EBD0} (printQuick Browser Add In) - http://www.pqvalet.c.../printQuick.cab
O16 - DPF: {53F92AF2-3C1E-4A63-B2EA-2E33DA6286B7} (STAutoAway Control) - http://barrnotes.pep...oAwayLoader.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = pepperconstruction.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = pepperconstruction.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = pepperconstruction.com

Thanks in advance,
Dave
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#2
admin

admin

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Welcome to GTG BuckeyeDave! Just a couple items before we start.

1. Do you know what this entry is for?
C:\Program Files\Funk Software\Proxy Host\phtray.exe
Looks like it could be used to remotely control your computer.

2. Please submit this file:
C:\WINNT\system32\vrukyo.exe
Here: http://www.kaspersky.com/scanforvirus
and reply with the results. :tazz:
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