System information opens up Help
Posted 07 October 2005 - 02:20 PM
Posted 07 October 2005 - 04:08 PM
First lets check the path of msinfo in the registry, follow the steps below:
Start -> Run.
Goto: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\msinfo32.exe
Check if the values of the variables are same as below:
(Default) is C:\Program Files\Common Files\Microsoft Shared\MSInfo\MSInfo32.exe.
Path is C:\Program Files\Common Files\Microsoft Shared\MSInfo.
Also lets use the System File Checker(sfc) to scan for missing\corrupt files, follow the steps below:
Start -> Run.
Type: sfc /SCANNOW
Posted 07 October 2005 - 04:32 PM
Here is how I fixed it....
That problem occurs because some system cleaners will wipe out the index.dat file in the C:\WINDOWS\PCHealth\HelpCtr\OfflineCache folder
Open up that folder, if there is one there, delete it and replace it with this one (after you wiped it out, windows created a new one, but the fix is incorrect)
unzip the attached file and place it in that folder above
Posted 08 October 2005 - 10:01 AM
Posted 06 November 2005 - 12:33 AM
I guess it doesn't make any difference if its Windows XP Pro or Windows Home? I have Pro and I downloaded and applied the fix.
Any other index.dat files the cleaner may have messed up?
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