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Trojan.Vundo [RESOLVED]

Started by 56FordF100 , Oct 09 2005 08:52 AM

  • This topic is locked This topic is locked

#1
56FordF100
Posted 09 October 2005 - 08:52 AM

56FordF100

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Hi! My name is Dave and I am new to this site. I had Norton Internet Security 2004 installed and it detected a vrius in object c:\windows\system32\ddabb.dll. The Norton program was unable to repair this file -- stated acess to this file denied. I followed the instructions for this Trojan on the Symantec web site which included executing a tool they called FixVundo which did not fix the problem -- in fact it said no virus found. Then suddenly the Norton Antivrus program would no longer launch so their web site instructions said to remove their antivirus program, Norton Internet Security 2004, and re-install. I removed the program per their instructions but unfortunately their instructions did not say how to reinstall the removed program if you had purchased it and downloaded from their website --- GREAT! I sent them an e-mail regarding this and now I have to wait to call them on Monday during business hours for instructions on how to reinstall. In the meantime, I installed a trial version of their antivirus, Norton Antivirus 2005, and as soon as it was launched it alerted me to this Trojan.Vundo virus. I sent Norton Tech team an e-mail but didn't receive a timely response so I did a google and found your web site.

I completed all the tasks in your guide for malware and I had already had Service Pack 2 installed. I am posting the Ewido generated report as well as the Hijack This Log per your instructions. The only problem I noticed after completing all the tasks and rebooting is Norton Antivirus 2005 says I am stlill infected with this virus and posts this medium sized non deleteable window stating this fact (???).

Thanks for your help --- I do appreciate it.....Dave

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 11:48:07 PM, 10/8/2005
+ Report-Checksum: 9133D3AC

+ Scan result:

HKLM\SOFTWARE\Classes\MSEvents.MSEvents -> Spyware.VirtuMonde : Cleaned with backup
HKLM\SOFTWARE\Classes\MSEvents.MSEvents\CLSID -> Spyware.VirtuMonde : Cleaned with backup
HKLM\SOFTWARE\Classes\MSEvents.MSEvents\CurVer -> Spyware.VirtuMonde : Cleaned with backup
HKLM\SOFTWARE\Classes\MSEvents.MSEvents.1 -> Spyware.VirtuMonde : Cleaned with backup
HKU\S-1-5-21-1682342418-1284727045-2532286289-1004\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\\{014DA6C9-189F-421A-88CD-07CFE51CFF10} -> Spyware.MySearch : Cleaned with backup
HKU\S-1-5-21-1682342418-1284727045-2532286289-1004\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\\{B195B3B3-8A05-11D3-97A4-0004ACA6948E} -> Spyware.HotBar : Cleaned with backup
HKU\S-1-5-21-1682342418-1284727045-2532286289-1004\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{014DA6C9-189F-421A-88CD-07CFE51CFF10} -> Spyware.MySearch : Cleaned with backup
HKU\S-1-5-21-1682342418-1284727045-2532286289-1004\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} -> Spyware.PopularScreensavers : Cleaned with backup
HKU\S-1-5-21-1682342418-1284727045-2532286289-1004\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{7C559105-9ECF-42B8-B3F7-832E75EDD959} -> Spyware.ISTBar : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Specificclick : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david tucker@atdmt[2].txt -> Spyware.Cookie.Atdmt : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david tucker@doubleclick[1].txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Liveperson : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david tucker@tribalfusion[2].txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][1].txt -> Spyware.Cookie.Burstbeacon : Cleaned with backup
C:\Documents and Settings\David Tucker\Cookies\david [email protected][2].txt -> Spyware.Cookie.Burstnet : Cleaned with backup


::Report End




Logfile of HijackThis v1.99.1
Scan saved at 7:09:59 AM, on 10/9/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunThreatEngine.exe
C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\ehome\ehSched.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\SunProtectionServer.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\system32\ezSP_Px.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\program files\support.com\client\bin\tgcmd.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
C:\Program Files\SONY\sHotKey\sHotKey.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\System32\msdtc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Common Files\Sony Shared\WMPlugIn\SonicStageMonitoring.exe
C:\Program Files\Sony\Sony TV Tuner Library\SMceMan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Music\SSSvr.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Photo\appsrv\PhotoAppSrv.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Video\GPVSvr.exe
C:\WINDOWS\system32\mqsvc.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\WINDOWS\ehome\ehmsas.exe
C:\Program Files\Sony\Sony TV Tuner Library\RM_SV.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\hold\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://humboldt.cox.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: eBay Toolbar Helper - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O2 - BHO: CitiUSBrowserHelper Class - {387EDF53-1CF2-4523-BC2F-13462651BE8C} - C:\WINDOWS\System32\BhoCitUS.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: MSEvents Object - {6DD0BC06-4719-4BA3-BEBC-FBAE6A448152} - C:\WINDOWS\system32\ddabb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450D-BD93-B28CC7DF67CE} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\system32\ezSP_Px.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [ZTgServerSwitch] "c:\program files\support.com\client\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [VAIOSurvey] c:\program files\sony\vaio survey\surveysa.exe
O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [SunServer] C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
O4 - HKLM\..\Run: [SNP Generic Host Process] C:\WINDOWS\system\svchost.exe
O4 - HKLM\..\Run: [sHotKey] "C:\Program Files\SONY\sHotKey\sHotKey.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [GNP Generic Host Process] C:\WINNT\system\svchost.exe
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [eBayToolbar] C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
O4 - HKLM\..\Run: [AWMON] "C:\Program Files\Lavasoft\Ad-Aware SE Plus\Ad-Watch.exe"
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Ad-watch] "C:\Program Files\Lavasoft\Ad-aware 6\Ad-watch.exe"
O4 - HKLM\..\Run: [Ad-aware] "C:\Program Files\Lavasoft\Ad-aware 6\Ad-aware.exe" +c
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll
O9 - Extra button: Citi - {4C730913-3961-439b-83D5-F4E445520422} - C:\Program Files\Citi Virtual Account Numbers\CitiVAN.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {0320C93D-706C-4B70-81B6-69A947071524} (Downloader.clsDownloader) - http://dqzone.com/downloader.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {1B9935E4-8A50-4DD8-BD09-A7518723BF97} (eAssist NetAgent Customer ActiveX Control version 3) - https://quicken.ehos...s/custappx3.CAB
O16 - DPF: {29B2C103-AB53-4971-B765-FC1CE5D8B2D1} - http://www.silvercrk...202_5067304.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...nst20040510.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...l_v1-0-3-17.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1124577139187
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9F6D8A59-DD92-499D-944A-38FDB2CE46FF} - http://sms.napster.c.../npdownload.cab
O16 - DPF: {A305FBA3-4A87-483D-A53B-138F9F635357} (PCInfo.CMClass) - http://ciscdb.sel.so...tect/PCInfo.CAB
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...rl/SymAData.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} - http://fdl.msn.com/z...s/heartbeat.cab
O16 - DPF: {E9790C6C-DCAA-4E4F-8048-FFEC3B62DFED} (VOGWeb2 Class) - http://67.18.204.35/...ex/vogweb29.cab
O20 - Winlogon Notify: ddabb - C:\WINDOWS\system32\ddabb.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: CWShredder Service - Unknown owner - C:\Documents and Settings\David Tucker\Local Settings\Temporary Internet Files\Content.IE5\I2QXDXCQ\cwshredder[1].exe (file missing)
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SonicStageMonitoring - Sony Corporation - C:\Program Files\Common Files\Sony Shared\WMPlugIn\SonicStageMonitoring.exe
O23 - Service: Sony TV Tuner Controller - Sony Corporation - C:\Program Files\Sony\Sony TV Tuner Library\halsv.exe
O23 - Service: Sony TV Tuner Manager - Sony Corporation - C:\Program Files\Sony\Sony TV Tuner Library\RM_SV.exe
O23 - Service: Sony TVTA Manager - Sony Corporation - C:\Program Files\Sony\Sony TV Tuner Library\SMceMan.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: VAIO Media Music Server (VAIOMediaPlatform-MusicServer-AppServer) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Music\SSSvr.exe" /Service=VAIOMediaPlatform-MusicServer-AppServer /DisplayName="VAIO Media Music Server (file missing)
O23 - Service: VAIO Media Music Server (HTTP) (VAIOMediaPlatform-MusicServer-HTTP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-MusicServer-HTTP /RegRoot="Software\Sony Corporation\VAIO Media Platform\2.0" /RegExt="Applications\MusicServer\HTTP (file missing)
O23 - Service: VAIO Media Music Server (UPnP) (VAIOMediaPlatform-MusicServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Photo Server (VAIOMediaPlatform-PhotoServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Photo\appsrv\PhotoAppSrv.exe
O23 - Service: VAIO Media Photo Server (HTTP) (VAIOMediaPlatform-PhotoServer-HTTP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-PhotoServer-HTTP /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Applications\PhotoServer\HTTP (file missing)
O23 - Service: VAIO Media Photo Server (UPnP) (VAIOMediaPlatform-PhotoServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Video Server (VAIOMediaPlatform-VideoServer-AppServer) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Video\GPVSvr.exe" /Service=VAIOMediaPlatform-VideoServer-AppServer /DisplayName="VAIO Media Video Server (file missing)
O23 - Service: VAIO Media Video Server (HTTP) (VAIOMediaPlatform-VideoServer-HTTP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-VideoServer-HTTP /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Applications\VideoServer\HTTP (file missing)
O23 - Service: VAIO Media Video Server (UPnP) (VAIOMediaPlatform-VideoServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
  • 0

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#2
greyknight17
Posted 09 October 2005 - 09:21 AM

greyknight17

    Malware Expert

  • Visiting Consultant
  • 16,560 posts
Hi Dave and welcome to GTG.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Please download VundoFix.exe at http://www.atribune....ds/VundoFix.exe to your desktop.

* Double-click VundoFix.exe to extract the files.
* After the files are extracted, please reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key (or F5 in some machines) until a menu appears. Use your up arrow key to highlight Safe Mode then hit enter.
* Once in safe mode open the VundoFix folder and doubleclick on KillVundo.bat
* Please type the following file path (make sure to enter it exactly as below!):

C:\WINDOWS\system32\ddabb.dll

* Press Enter, then press the F6 key, then press Enter one more time to continue with the fix.
* When asked for a second path, enter -> C:\WINDOWS\system32\bbadd.*
* Press Enter, then press the F6 key, then press Enter one more time to continue with the fix.
* The fix will run then HijackThis will open.
* In HijackThis, please place a check next to the following items and click FIX CHECKED:

O2 - BHO: MSEvents Object - {6DD0BC06-4719-4BA3-BEBC-FBAE6A448152} - C:\WINDOWS\system32\ddabb.dll
O4 - HKLM\..\Run: [SNP Generic Host Process] C:\WINDOWS\system\svchost.exe
O4 - HKLM\..\Run: [GNP Generic Host Process] C:\WINNT\system\svchost.exe
O16 - DPF: {E9790C6C-DCAA-4E4F-8048-FFEC3B62DFED} (VOGWeb2 Class) - http://67.18.204.35/...ex/vogweb29.cab
O20 - Winlogon Notify: ddabb - C:\WINDOWS\system32\ddabb.dll
O23 - Service: CWShredder Service - Unknown owner - C:\Documents and Settings\David Tucker\Local Settings\Temporary Internet Files\Content.IE5\I2QXDXCQ\cwshredder[1].exe (file missing)

Delete this file:

C:\WINDOWS\system\svchost.exe - make SURE you are deleting it from the SYSTEM folder and NOT the SYSTEM32 folder

* After you have fixed these items, close Hijackthis and Press any key to Force a reboot of your computer.
* Pressing any key will cause a 'Blue Screen of Death' this is normal, do not worry!
* Once your machine reboots please continue with the instructions below.

Download and install CleanUp! http://www.greyknigh...spy/CleanUp.exe

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:
Click 'Options...'
Move the arrow down to 'Custom CleanUp!'
Put a check next to the following (Make sure nothing else is checked!):

* Empty Recycle Bins
* Delete Cookies
* Delete Prefetch files
* Cleanup! All Users

Click OK. Press the CleanUp! button to start the program.
It may ask you to reboot at the end, click NO.

Then, please run an online virus scan at ActiveScan http://www.pandasoft.../activescan.htm

Copy the results of the ActiveScan and paste them here along with a new HijackThis log and the vundofix.txt file from the vundofix folder into this topic.
  • 0

#3
56FordF100
Posted 09 October 2005 - 10:23 AM

56FordF100

    Member

  • Topic Starter
  • Member
  • PipPip
  • 37 posts

Hi Dave and welcome to GTG.

Please print out or copy this page to Notepad.  Make sure to work through the fixes in the exact order it is mentioned below.  If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.  You should 'not' have any open browsers when you are following the procedures below.

Please download VundoFix.exe at http://www.atribune....ds/VundoFix.exe to your desktop.

* Double-click VundoFix.exe to extract the files.
* After the files are extracted, please reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key (or F5 in some machines) until a menu appears. Use your up arrow key to highlight Safe Mode then hit enter.
* Once in safe mode open the VundoFix folder and doubleclick on KillVundo.bat
* Please type the following file path (make sure to enter it exactly as below!):

C:\WINDOWS\system32\ddabb.dll

* Press Enter, then press the F6 key, then press Enter one more time to continue with the fix.
* When asked for a second path, enter -> C:\WINDOWS\system32\bbadd.*
* Press Enter, then press the F6 key, then press Enter one more time to continue with the fix.
* The fix will run then HijackThis will open.
* In HijackThis, please place a check next to the following items and click FIX CHECKED:

O2 - BHO: MSEvents Object - {6DD0BC06-4719-4BA3-BEBC-FBAE6A448152} - C:\WINDOWS\system32\ddabb.dll
O4 - HKLM\..\Run: [SNP Generic Host Process] C:\WINDOWS\system\svchost.exe
O4 - HKLM\..\Run: [GNP Generic Host Process] C:\WINNT\system\svchost.exe
O16 - DPF: {E9790C6C-DCAA-4E4F-8048-FFEC3B62DFED} (VOGWeb2 Class) - http://67.18.204.35/...ex/vogweb29.cab
O20 - Winlogon Notify: ddabb - C:\WINDOWS\system32\ddabb.dll
O23 - Service: CWShredder Service - Unknown owner - C:\Documents and Settings\David Tucker\Local Settings\Temporary Internet Files\Content.IE5\I2QXDXCQ\cwshredder[1].exe (file missing)

Delete this file:

C:\WINDOWS\system\svchost.exe - make SURE you are deleting it from the SYSTEM folder and NOT the SYSTEM32 folder

* After you have fixed these items, close Hijackthis and Press any key to Force a reboot of your computer.
* Pressing any key will cause a 'Blue Screen of Death' this is normal, do not worry!
* Once your machine reboots please continue with the instructions below.

Download and install CleanUp! http://www.greyknigh...spy/CleanUp.exe

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:
Click 'Options...'
Move the arrow down to 'Custom CleanUp!'
Put a check next to the following (Make sure nothing else is checked!):

* Empty Recycle Bins
* Delete Cookies
* Delete Prefetch files
* Cleanup! All Users

Click OK.  Press the CleanUp! button to start the program.
It may ask you to reboot at the end, click NO.

Then, please run an online virus scan at ActiveScan http://www.pandasoft.../activescan.htm

Copy the results of the ActiveScan and paste them here along with a new HijackThis log and the vundofix.txt file from the vundofix folder into this topic.

View Post

QUestion/Problem: I executed KillVundo.bat, HijackThis opened on the main menu -- I did not see a place to check the following items you listed nor did I see a FIX CHECKED to click on --- just the MAIN menu for HijackThis so I clicked on start HijackThis and a blank screen opened, I exited HijackThis and it dropped me back into the KillVundo bat which said to press enter to reboot which I did -- what happened? Did I do something wrong? Let me know --- sorry ---- Dave
  • 0

#4
greyknight17
Posted 09 October 2005 - 12:34 PM

greyknight17

    Malware Expert

  • Visiting Consultant
  • 16,560 posts
Hi Dave, try not to include my reply (making this post too big). Just hit the ADDREPLY or FASTREPLY buttons on the very bottom of the topic instead.

Did you run a scan? You have to run a new HijackThis scan first to get the entries shown. Then check all those I mentioned. When ready, hit Fix Checked button...
  • 0

#5
56FordF100
Posted 09 October 2005 - 02:50 PM

56FordF100

    Member

  • Topic Starter
  • Member
  • PipPip
  • 37 posts
Hi! OK finished results are:

Panda ActiveScan doesn't provide you with a report but inside of a little table with results and a message stating -- no viruses or or other malicious software have been found.


Scan finished ...-1682342418-1284727045-2532286289-1004\desktop.iniScan reportSelect a device to scan...
Detected Disinfected
Virus 0 0
Spyware 0 0
Hacking Tools 0 0
Dialers 0 0
Security Risks 0 0
Suspicious files 0 0



Logfile of HijackThis v1.99.1
Scan saved at 1:37:50 PM, on 10/9/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\ehome\ehSched.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\WINDOWS\System32\msdtc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Common Files\Sony Shared\WMPlugIn\SonicStageMonitoring.exe
C:\Program Files\Sony\Sony TV Tuner Library\SMceMan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Music\SSSvr.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Photo\appsrv\PhotoAppSrv.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Video\GPVSvr.exe
C:\WINDOWS\system32\mqsvc.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\Program Files\Sony\Sony TV Tuner Library\RM_SV.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunThreatEngine.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\SunProtectionServer.exe
C:\WINDOWS\system32\ezSP_Px.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\program files\support.com\client\bin\tgcmd.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
C:\Program Files\SONY\sHotKey\sHotKey.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\ehome\ehmsas.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\TrojanHunter 4.2\THGuard.exe
C:\hold\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://humboldt.cox.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: eBay Toolbar Helper - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O2 - BHO: CitiUSBrowserHelper Class - {387EDF53-1CF2-4523-BC2F-13462651BE8C} - C:\WINDOWS\System32\BhoCitUS.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450D-BD93-B28CC7DF67CE} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\system32\ezSP_Px.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [ZTgServerSwitch] "c:\program files\support.com\client\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [VAIOSurvey] c:\program files\sony\vaio survey\surveysa.exe
O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [SunServer] C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
O4 - HKLM\..\Run: [sHotKey] "C:\Program Files\SONY\sHotKey\sHotKey.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [eBayToolbar] C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
O4 - HKLM\..\Run: [AWMON] "C:\Program Files\Lavasoft\Ad-Aware SE Plus\Ad-Watch.exe"
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Ad-watch] "C:\Program Files\Lavasoft\Ad-aware 6\Ad-watch.exe"
O4 - HKLM\..\Run: [Ad-aware] "C:\Program Files\Lavasoft\Ad-aware 6\Ad-aware.exe" +c
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll
O9 - Extra button: Citi - {4C730913-3961-439b-83D5-F4E445520422} - C:\Program Files\Citi Virtual Account Numbers\CitiVAN.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {0320C93D-706C-4B70-81B6-69A947071524} (Downloader.clsDownloader) - http://dqzone.com/downloader.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {1B9935E4-8A50-4DD8-BD09-A7518723BF97} (eAssist NetAgent Customer ActiveX Control version 3) - https://quicken.ehos...s/custappx3.CAB
O16 - DPF: {29B2C103-AB53-4971-B765-FC1CE5D8B2D1} - http://www.silvercrk...202_5067304.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...nst20040510.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...l_v1-0-3-17.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1124577139187
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {9F6D8A59-DD92-499D-944A-38FDB2CE46FF} - http://sms.napster.c.../npdownload.cab
O16 - DPF: {A305FBA3-4A87-483D-A53B-138F9F635357} (PCInfo.CMClass) - http://ciscdb.sel.so...tect/PCInfo.CAB
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...rl/SymAData.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} - http://fdl.msn.com/z...s/heartbeat.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SonicStageMonitoring - Sony Corporation - C:\Program Files\Common Files\Sony Shared\WMPlugIn\SonicStageMonitoring.exe
O23 - Service: Sony TV Tuner Controller - Sony Corporation - C:\Program Files\Sony\Sony TV Tuner Library\halsv.exe
O23 - Service: Sony TV Tuner Manager - Sony Corporation - C:\Program Files\Sony\Sony TV Tuner Library\RM_SV.exe
O23 - Service: Sony TVTA Manager - Sony Corporation - C:\Program Files\Sony\Sony TV Tuner Library\SMceMan.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: VAIO Media Music Server (VAIOMediaPlatform-MusicServer-AppServer) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Music\SSSvr.exe" /Service=VAIOMediaPlatform-MusicServer-AppServer /DisplayName="VAIO Media Music Server (file missing)
O23 - Service: VAIO Media Music Server (HTTP) (VAIOMediaPlatform-MusicServer-HTTP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-MusicServer-HTTP /RegRoot="Software\Sony Corporation\VAIO Media Platform\2.0" /RegExt="Applications\MusicServer\HTTP (file missing)
O23 - Service: VAIO Media Music Server (UPnP) (VAIOMediaPlatform-MusicServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Photo Server (VAIOMediaPlatform-PhotoServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Photo\appsrv\PhotoAppSrv.exe
O23 - Service: VAIO Media Photo Server (HTTP) (VAIOMediaPlatform-PhotoServer-HTTP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-PhotoServer-HTTP /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Applications\PhotoServer\HTTP (file missing)
O23 - Service: VAIO Media Photo Server (UPnP) (VAIOMediaPlatform-PhotoServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Video Server (VAIOMediaPlatform-VideoServer-AppServer) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Video\GPVSvr.exe" /Service=VAIOMediaPlatform-VideoServer-AppServer /DisplayName="VAIO Media Video Server (file missing)
O23 - Service: VAIO Media Video Server (HTTP) (VAIOMediaPlatform-VideoServer-HTTP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-VideoServer-HTTP /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Applications\VideoServer\HTTP (file missing)
O23 - Service: VAIO Media Video Server (UPnP) (VAIOMediaPlatform-VideoServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe



Vundofix txt

Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 [email protected]
Suspending PID 160 'smss.exe'
Threads [164][168][172]

Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 [email protected]
Killing PID 788 'explorer.exe'
Killing PID 788 'explorer.exe'

Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 [email protected]
Error, Cannot find a process with an image name of rundll32.exe

Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 [email protected]
Killing PID 232 'winlogon.exe'
Killing PID 232 'winlogon.exe'
File Deleted sucessfully.
Files Deleted sucessfully.



Do you have any recommendations on what I should actually be running for software to prevent this from happening again? I do have the following installed --Lavasoft Ad-aware, Norton Internet Security with antispam which I just renewed on August 1 -- NOT happy with them since they could not help me out of this mess, and I have CounterSpy. Let me know --- thanks....Dave
  • 0

#6
greyknight17
Posted 09 October 2005 - 03:03 PM

greyknight17

    Malware Expert

  • Visiting Consultant
  • 16,560 posts
Hi Dave, just to let you know, I'm sure other antivirus programs will not provide that much protection against the world of spyware we live in today :tazz: But I never liked Norton either...

I recommend switching if you don't like it either. So get Grisoft AVG (antivirus) and ZoneAlarm (firewall) instead. Both are free for personal use and I like them more than Norton :)

Your log is clean.

To help prevent future spyware installations/infections, please read the Anti-Spyware Tutorial and use the tools provided.

Are there any problems now? If not, you should be set to go.
  • 0

#7
56FordF100
Posted 09 October 2005 - 03:17 PM

56FordF100

    Member

  • Topic Starter
  • Member
  • PipPip
  • 37 posts
I can't thank you enough. I am so glad that I found this web site. I am definitely going to donate. Thanks again and take care!
  • 0

#8
greyknight17
Posted 09 October 2005 - 03:20 PM

greyknight17

    Malware Expert

  • Visiting Consultant
  • 16,560 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
  • 0
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