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winfix problems [RESOLVED]


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#16
cdq

cdq

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Hi, Trevuren

It seems that the malware problems are gone, thanks a ton for the help.

I suspect I might have one or more viruses. If I open my norton application the font size is very large and the screen size is very small and not resizeable or "maximizeable", this also goes for spyboot S&D. I tried to update the virus definition yesterday but it did not seem to do so. So I consider uninstalling it and install AVG instead.

Another issue is that my pc is having trouble with the shutdown process. My impression is that the longer I have it turned on the longer the shutdown/reboot process seem to take. It could often take from aprox 2 to 5 minuttes. From time to time I alos get a message telling me that the symantec process ccapp is not responding and will be automaicatly turned of, during shut down/reboot. My general impression is that the pc still have some problems related to it.

During this dialog with you I've considered scratching the laptop and reinstall everything. But as both you and me have used a great amount of time fixing the issues. This option somehow seems like a defeat to the virus/malware camp! Which I, not gladly or likely, is acceptable to commit :tazz:

Regards Chris
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#17
Trevuren

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What you are describing does not appear to be malware related but either application or system related which is another matter. I recommend that you uninstall both applications (While unplugged from the internet) and perform a new install of both. Then plug back into the net, update your definitions and run them.

Regards,

Trevuren

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#18
cdq

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Hi.

So you consider the spyware problem solved, according to the latest logs as from yesterday?

Chris
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#19
Trevuren

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Your log came out clean and you told me that you were not experiencing any signs of malware in your previous post. Those last items , and I repeat, are not malware related.

Trevuren
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#20
Trevuren

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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