I gave my son a computer. Of course he has had it for a couple of days and already he needs help. Here is the problem, He called me so I am going to try to call him back if I can get some answers.
He loaded a game called Roller coaster tycoon and I guess everything was fine and they have been playing it for a day or two. Tonight he was going to load a game he bought at wal-mart it is just a bunch of cards games and puzzles etc. When he went to load it the directions said to go to start>Run> and type in D://exe which he did but it wouldnt do anything. He called me. I told him to go to my computer and was going to have him go to D drive but he said the D drive was not like it was suppose to be. Instead it showed like a file (a peice of paper with the one end folded in a little bit) and then the D for drive, I told him to double click it to see if it would show what was on the cd he put in but it just keeps telling him to put a cd in the tray, and thats when the cd is already in the tray. I think he said the paper that shows beside the d drive said roller coaster tycoon or something like that . I had him uninstall roller coaster tycoon and then try the other game but the d drive still had that peice of paper and it still said to put a cd in the tray when it was already in there. Can someone give me some idea's?? Thanks