Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

PopUp [bleep]: Win Fixer, AdServer [RESOLVED]


  • This topic is locked This topic is locked

#1
rbyron002

rbyron002

    New Member

  • Member
  • Pip
  • 5 posts
Did all the prep. Here is my Hijackthis log. Please help; I appreciate it.
It's the computer my kids use, so I'd like to clean it up.
Realize that Norton is uninstalled/missing, but will remedy that as soon as I'm clean.

Logfile of HijackThis v1.99.1
Scan saved at 10:08:55 PM, on 10/9/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\vnxserv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\d?xplore.exe
C:\Program Files\acri\uera.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\Default\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\windows\SYSTEM\blank.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast High-Speed Internet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_6_0_0.dll
O2 - BHO: TChkBHO Class - {23F7F44E-E45A-454C-AB99-AC980CAA0565} - C:\WINDOWS\SYSTEM32\gsbkg.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll (file missing)
O2 - BHO: (no name) - {C20FD937-3CDD-530D-F0AD-369689D07ABD} - C:\WINDOWS\system32\jajskipn.dll
O2 - BHO: (no name) - {D3567B6C-C586-AB52-FE0D-CCC9DCC46FE6} - C:\WINDOWS\system32\sqvdc.dll (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: PopUpCop - {DB43E4E6-FF8A-4018-8C8E-F68587A44A73} - C:\PROGRA~1\POPUPCOP\PopUpCop.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_6_0_0.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [p4mX37X] ivitpub.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Uxrhxew] C:\WINDOWS\system32\d?xplore.exe
O4 - HKCU\..\Run: [Iiel] "C:\Program Files\acri\uera.exe" -vt rbnd
O4 - Startup: Autoconfigure Ella.lnk = C:\WINDOWS\SYSTEM32\regsvr32.exe
O8 - Extra context menu item: Open Image in New Window - res://C:\Program Files\PopUpCop\popupcop.dll/imagenew
O9 - Extra button: Net2Phone - {4B30061A-5B39-11D3-80F8-0090276F843F} - C:\Program Files\Net2Phone\Net2fone.exe
O9 - Extra 'Tools' menuitem: Net2Phone - {4B30061A-5B39-11D3-80F8-0090276F843F} - C:\Program Files\Net2Phone\Net2fone.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Dell Home - {74092100-CD41-11D3-9333-A02452C10000} - http://www.dell.com/ (file missing) (HKCU)
O12 - Plugin for .MTD: C:\PROGRA~1\INTERN~1\Plugins\npmusicn.dll
O16 - DPF: ESPN.com MLB GameCast - http://scores.espn.g...CastInstall.cab
O16 - DPF: ESPN.com NBA GameCast - http://scores.espn.g...CastInstall.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.comcastsu...oad/tgctlcm.cab
O16 - DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} (BrowseFolderPopup Class) - http://download.mcaf...ed/MGBrwFld.cab
O16 - DPF: {2C52AF58-B9B1-11D5-9DF6-00508B755B44} (AXClientUtil2 Control) - http://www.smartforc...XClientUtil.cab
O16 - DPF: {2FF18E10-DE11-11D1-8161-00A0C90DD90C} (MSNBC News Menu Control 3.0) - http://www.msnbc.com...load/nm0713.cab
O16 - DPF: {34805D32-AD89-469E-8503-A5666AEE4333} (RdxIE Class) - http://207.188.7.104...etzip/RdxIE.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1408.g.akama...iTunesSetup.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150...tzip/RdxIE2.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/.../GrooveAX25.cab
O16 - DPF: {8433A16D-1B78-11D4-8006-00D0B725EB0B} (Yahoo! FinanceVision (History)) - http://dl1.yahoo.com/dl/fv/fv.cab
O16 - DPF: {85411480-DDF9-11D0-8F52-080009CDBAA9} (Starwave_Comparison_Chart) - http://stats.espn.go...arisonChart.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai...0/Installer.exe
O16 - DPF: {DED22F57-FEE2-11D0-953B-00C04FD9152D} (CarPoint Auto-Pricer Control) - http://carpoint.msn..../autopricer.cab
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://dgl.microsoft...nloads/outc.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://clusterl.web...bex/ieatgpc.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Unknown owner - C:\Program Files\Norton Internet Security\ISSVC.exe (file missing)
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Unknown owner - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe (file missing)
O23 - Service: SAVScan - Unknown owner - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe (file missing)
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Vsclient Service (VnxService) - Unknown owner - C:\WINDOWS\system32\vnxserv.exe
  • 0

Advertisements


#2
Buckeye_Sam

Buckeye_Sam

    Malware Expert

  • Member
  • PipPipPipPipPipPipPipPip
  • 10,019 posts
Hi and welcome to GeeksToGo! My name is Sam and I will be helping you. :tazz:

Before we can get started on fixing your problem you must change the location of Hijackthis. It should not run directly from your desktop or a temp directory. Please create a directory on your c: drive called c:\hijackthis and download and unzip hijackthis into that directory. Run the program from that directory from now on. It is essential that you follow these steps or certain important features of the program will not function correctly.

Once you have Hijackthis running from a permanent folder, please reboot and post a new hijackthis log.
  • 0

#3
rbyron002

rbyron002

    New Member

  • Topic Starter
  • Member
  • Pip
  • 5 posts
Hi Sam; thanks for replying!!

Moved Hijackthis to its own directory and rebooted. Here's the new scan:

Logfile of HijackThis v1.99.1
Scan saved at 10:00:26 PM, on 10/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\vnxserv.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\d?xplore.exe
C:\Program Files\acri\uera.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe
C:\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\windows\SYSTEM\blank.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast High-Speed Internet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_6_0_0.dll
O2 - BHO: TChkBHO Class - {23F7F44E-E45A-454C-AB99-AC980CAA0565} - C:\WINDOWS\SYSTEM32\gsbkg.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll (file missing)
O2 - BHO: (no name) - {C20FD937-3CDD-530D-F0AD-369689D07ABD} - C:\WINDOWS\system32\jajskipn.dll
O2 - BHO: (no name) - {D3567B6C-C586-AB52-FE0D-CCC9DCC46FE6} - C:\WINDOWS\system32\sqvdc.dll (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: PopUpCop - {DB43E4E6-FF8A-4018-8C8E-F68587A44A73} - C:\PROGRA~1\POPUPCOP\PopUpCop.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_6_0_0.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [p4mX37X] ivitpub.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Uxrhxew] C:\WINDOWS\system32\d?xplore.exe
O4 - HKCU\..\Run: [Iiel] "C:\Program Files\acri\uera.exe" -vt rbnd
O4 - Startup: Autoconfigure Ella.lnk = C:\WINDOWS\SYSTEM32\regsvr32.exe
O8 - Extra context menu item: Open Image in New Window - res://C:\Program Files\PopUpCop\popupcop.dll/imagenew
O9 - Extra button: Net2Phone - {4B30061A-5B39-11D3-80F8-0090276F843F} - C:\Program Files\Net2Phone\Net2fone.exe
O9 - Extra 'Tools' menuitem: Net2Phone - {4B30061A-5B39-11D3-80F8-0090276F843F} - C:\Program Files\Net2Phone\Net2fone.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Dell Home - {74092100-CD41-11D3-9333-A02452C10000} - http://www.dell.com/ (file missing) (HKCU)
O12 - Plugin for .MTD: C:\PROGRA~1\INTERN~1\Plugins\npmusicn.dll
O16 - DPF: ESPN.com MLB GameCast - http://scores.espn.g...CastInstall.cab
O16 - DPF: ESPN.com NBA GameCast - http://scores.espn.g...CastInstall.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.comcastsu...oad/tgctlcm.cab
O16 - DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} (BrowseFolderPopup Class) - http://download.mcaf...ed/MGBrwFld.cab
O16 - DPF: {2C52AF58-B9B1-11D5-9DF6-00508B755B44} (AXClientUtil2 Control) - http://www.smartforc...XClientUtil.cab
O16 - DPF: {2FF18E10-DE11-11D1-8161-00A0C90DD90C} (MSNBC News Menu Control 3.0) - http://www.msnbc.com...load/nm0713.cab
O16 - DPF: {34805D32-AD89-469E-8503-A5666AEE4333} (RdxIE Class) - http://207.188.7.104...etzip/RdxIE.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1408.g.akama...iTunesSetup.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150...tzip/RdxIE2.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/.../GrooveAX25.cab
O16 - DPF: {8433A16D-1B78-11D4-8006-00D0B725EB0B} (Yahoo! FinanceVision (History)) - http://dl1.yahoo.com/dl/fv/fv.cab
O16 - DPF: {85411480-DDF9-11D0-8F52-080009CDBAA9} (Starwave_Comparison_Chart) - http://stats.espn.go...arisonChart.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai...0/Installer.exe
O16 - DPF: {DED22F57-FEE2-11D0-953B-00C04FD9152D} (CarPoint Auto-Pricer Control) - http://carpoint.msn..../autopricer.cab
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://dgl.microsoft...nloads/outc.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://clusterl.web...bex/ieatgpc.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Unknown owner - C:\Program Files\Norton Internet Security\ISSVC.exe (file missing)
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Unknown owner - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe (file missing)
O23 - Service: SAVScan - Unknown owner - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe (file missing)
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Vsclient Service (VnxService) - Unknown owner - C:\WINDOWS\system32\vnxserv.exe
  • 0

#4
Buckeye_Sam

Buckeye_Sam

    Malware Expert

  • Member
  • PipPipPipPipPipPipPipPip
  • 10,019 posts
First we need to download and prepare some tools that we will need to fix your problem.
  • Please download CWShredder but don't run it yet.

  • Please download Adaware SE 1.06
    Install Adaware and check for updates, but don't run it yet.

  • Please download CleanUp 4.0
    Install CleanUp, but don't run it yet.

==============


Now that you have the right tools we can start fixing your problem.

Please make sure that you can View Hidden Files


Please print out these instructions as the rest of this fix must be done in Safe mode and you won't be able to access the Internet.

Please reboot your computer in SafeMode by doing the following:
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
  • Instead of Windows loading as normal, a menu should appear
  • Select the first option, to run Windows in Safe Mode.
* if you have trouble getting into Safe mode go here for more info.


=============


Once in Safe mode, follow these steps:
  • Run CWShredder, making sure to click on "Fix".

  • Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then close all other windows--you should only see HijackThis on your Desktop--and click the Fix Checked button.

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\windows\SYSTEM\blank.htm
    O2 - BHO: TChkBHO Class - {23F7F44E-E45A-454C-AB99-AC980CAA0565} - C:\WINDOWS\SYSTEM32\gsbkg.dll
    O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
    O2 - BHO: (no name) - {C20FD937-3CDD-530D-F0AD-369689D07ABD} - C:\WINDOWS\system32\jajskipn.dll
    O2 - BHO: (no name) - {D3567B6C-C586-AB52-FE0D-CCC9DCC46FE6} - C:\WINDOWS\system32\sqvdc.dll (file missing)
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O4 - HKLM\..\Run: [p4mX37X] ivitpub.exe
    O4 - HKCU\..\Run: [Uxrhxew] C:\WINDOWS\system32\d?xplore.exe
    O4 - HKCU\..\Run: [Iiel] "C:\Program Files\acri\uera.exe" -vt rbnd
    O16 - DPF: {34805D32-AD89-469E-8503-A5666AEE4333} (RdxIE Class) - http://207.188.7.104...etzip/RdxIE.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150...tzip/RdxIE2.cab


  • Delete these files (Do not be concerned if they do not exist);


    ivitpub.exe <-- search for this file
    C:\WINDOWS\SYSTEM32\gsbkg.dll
    C:\WINDOWS\system32\jajskipn.dll
    C:\WINDOWS\system32\sqvdc.dll
    C:\WINDOWS\system32\d?xplore.exe
    C:\Program Files\acri\uera.exe



  • Now run CleanUp
    IMPORTANT!
    CleanUp deletes EVERYTHING out of your temp/temporary folders, it does not make backups.
    If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these before running CleanUp



  • Open Ad-aware and do a full scan. Remove everything that it finds.

  • Reboot back into normal mode.

  • Please run this online virus scan - Panda Virus Scan
    • Make sure it is set to clean automatically.
    • There may be files that this scan will not remove. Please save that information to include in your next post.

  • Reboot your computer and post the following information in your next reply:
    • A new Hijackthis log
    • The log from Panda online virus scan
Let me know how things are running and what problems you are still having.
  • 0

#5
rbyron002

rbyron002

    New Member

  • Topic Starter
  • Member
  • Pip
  • 5 posts
Hi Sam. Appreciate your helping me. Thanks a lot.

Did everything you said.
CWShredder ran clean.
Ran HijackThis and checked the 11 items you identified.
Adaware found like 4 things and cleaned them.
Of the files you asked me to delete, only dexplore.exe and uera.exe existed, and I deleted them both.
Cleanup freed up around 125Meg.
Panda log is below.
Re-run of HijackThis also below.

Here is Panda Log
============

Incident Status Location

Adware:adware/delfinmedia No disinfected C:\keys.ini
Adware:adware/statblaster No disinfected Windows Registry
Adware:Adware Program No disinfected C:\WINDOWS\Downloaded Program Files\ieatgpc.inf
Spyware:Spyware/BetterInet No disinfected C:\Program Files\Yahoo!\YPSR\Quarantine\ppq21F.tmp\data2.dat
Adware:Adware/ShoppingCommunityNo disinfected C:\Program Files\Yahoo!\YPSR\Quarantine\ppq226.tmp
Adware:Adware/Gator No disinfected C:\undo\backup.cab[11c49bc3.msi][unk_0035]
Adware:Adware/eZula No disinfected C:\undo\backup.cab[11c49bc3.msi][unk_0038]
Adware:Adware/Gator No disinfected C:\undo\backup.cab[43a64653.msi][unk_0037]
Adware:Adware/eZula No disinfected C:\undo\backup.cab[43a64653.msi][unk_0038]
Adware:Adware/PurityScan No disinfected C:\hijackthis\backups\backup-20051013-192159-481.dll
Adware:Adware/PurityScan No disinfected C:\System Volume Information\_restore{5454B1A3-3C52-412E-B227-CC9B38C46B41}\RP666\A0088479.exe
Adware:Adware/Midaddle No disinfected C:\System Volume Information\_restore{5454B1A3-3C52-412E-B227-CC9B38C46B41}\RP655\A0085690.dll
Adware:Adware/PurityScan No disinfected C:\System Volume Information\_restore{5454B1A3-3C52-412E-B227-CC9B38C46B41}\RP656\A0086475.dll
Adware:Adware/PurityScan No disinfected C:\System Volume Information\_restore{5454B1A3-3C52-412E-B227-CC9B38C46B41}\RP661\A0087479.DLL
Adware:Adware/PurityScan No disinfected C:\System Volume Information\_restore{5454B1A3-3C52-412E-B227-CC9B38C46B41}\RP673\A0088562.dll
Adware:Adware/PurityScan No disinfected C:\System Volume Information\_restore{5454B1A3-3C52-412E-B227-CC9B38C46B41}\RP673\A0088579.exe
Virus:Exploit/iFrame Disinfected Local Folders\Inbox\Questionnaire[~0000001.~]
Virus:W32/Klez.I Disinfected Local Folders\Inbox\Questionnaire[index3[3].scr]
Virus:JS/Kak.Worm Disinfected Local Folders\Sent Items\Ed's phone number...[~0000002.~]
==================
Here is new HijackThis log

Logfile of HijackThis v1.99.1
Scan saved at 10:09:24 PM, on 10/13/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\vnxserv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast High-Speed Internet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_6_0_0.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: PopUpCop - {DB43E4E6-FF8A-4018-8C8E-F68587A44A73} - C:\PROGRA~1\POPUPCOP\PopUpCop.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_6_0_0.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Autoconfigure Ella.lnk = C:\WINDOWS\SYSTEM32\regsvr32.exe
O8 - Extra context menu item: Open Image in New Window - res://C:\Program Files\PopUpCop\popupcop.dll/imagenew
O9 - Extra button: Net2Phone - {4B30061A-5B39-11D3-80F8-0090276F843F} - C:\Program Files\Net2Phone\Net2fone.exe
O9 - Extra 'Tools' menuitem: Net2Phone - {4B30061A-5B39-11D3-80F8-0090276F843F} - C:\Program Files\Net2Phone\Net2fone.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Dell Home - {74092100-CD41-11D3-9333-A02452C10000} - http://www.dell.com/ (file missing) (HKCU)
O12 - Plugin for .MTD: C:\PROGRA~1\INTERN~1\Plugins\npmusicn.dll
O16 - DPF: ESPN.com MLB GameCast - http://scores.espn.g...CastInstall.cab
O16 - DPF: ESPN.com NBA GameCast - http://scores.espn.g...CastInstall.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.comcastsu...oad/tgctlcm.cab
O16 - DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} (BrowseFolderPopup Class) - http://download.mcaf...ed/MGBrwFld.cab
O16 - DPF: {2C52AF58-B9B1-11D5-9DF6-00508B755B44} (AXClientUtil2 Control) - http://www.smartforc...XClientUtil.cab
O16 - DPF: {2FF18E10-DE11-11D1-8161-00A0C90DD90C} (MSNBC News Menu Control 3.0) - http://www.msnbc.com...load/nm0713.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1408.g.akama...iTunesSetup.exe
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/.../GrooveAX25.cab
O16 - DPF: {8433A16D-1B78-11D4-8006-00D0B725EB0B} (Yahoo! FinanceVision (History)) - http://dl1.yahoo.com/dl/fv/fv.cab
O16 - DPF: {85411480-DDF9-11D0-8F52-080009CDBAA9} (Starwave_Comparison_Chart) - http://stats.espn.go...arisonChart.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai...0/Installer.exe
O16 - DPF: {DED22F57-FEE2-11D0-953B-00C04FD9152D} (CarPoint Auto-Pricer Control) - http://carpoint.msn..../autopricer.cab
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://dgl.microsoft...nloads/outc.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://clusterl.web...bex/ieatgpc.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Unknown owner - C:\Program Files\Norton Internet Security\ISSVC.exe (file missing)
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Unknown owner - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe (file missing)
O23 - Service: SAVScan - Unknown owner - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe (file missing)
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Vsclient Service (VnxService) - Unknown owner - C:\WINDOWS\system32\vnxserv.exe
  • 0

#6
Buckeye_Sam

Buckeye_Sam

    Malware Expert

  • Member
  • PipPipPipPipPipPipPipPip
  • 10,019 posts
Delete these files that Panda found for us.

C:\keys.ini
C:\WINDOWS\Downloaded Program Files\ieatgpc.inf
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq21F.tmp
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq226.tmp
C:\undo\backup.cab



Aside from that, your log looks clean! :tazz:

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.

    You can find instructions on how to enable and reenable system restore here:

    Managing Windows Millenium System Restore

    or

    Windows XP System Restore Guide

    Renable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

:) :woot:

Edited by Buckeye_Sam, 14 October 2005 - 06:44 AM.

  • 0

#7
rbyron002

rbyron002

    New Member

  • Topic Starter
  • Member
  • Pip
  • 5 posts
:) :woot: :woot:

Dude Thank you so much. I'm clean :tazz: and have installed and enabled McAfee VirusScan and Firewall.

One last question: Can I delete the Norton entries out of my HiJack this log? I'm not using Norton any more, but when I go to start a program like MSWord, it still tries to scan with Norton and asks me to put in the Norton install disk so I have to hit Cancel a bunch o ftimes before Word opens. It's almost like it didn't get uninstalled properly.

Any advice appreciated.
  • 0

#8
Buckeye_Sam

Buckeye_Sam

    Malware Expert

  • Member
  • PipPipPipPipPipPipPipPip
  • 10,019 posts
I've never known Norton to uninstall cleanly. :tazz:

Yes, you can fix anything from Norton or Symantec with Hijackthis. Then delete these folders, if they still exist.

C:\Program Files\Common Files\Symantec Shared
C:\Program Files\Norton Internet Security

And I would also run a few registry cleaners and remove anything that references Norton or Symantec.
  • 0

#9
rbyron002

rbyron002

    New Member

  • Topic Starter
  • Member
  • Pip
  • 5 posts
Thank you very much for all your help!

My machine is running much better.

This forum rocks.
  • 0

#10
Buckeye_Sam

Buckeye_Sam

    Malware Expert

  • Member
  • PipPipPipPipPipPipPipPip
  • 10,019 posts
Glad I could help out! :tazz:
  • 0

#11
Buckeye_Sam

Buckeye_Sam

    Malware Expert

  • Member
  • PipPipPipPipPipPipPipPip
  • 10,019 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP