Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

We've caught some kind of bug . . . [RESOLVED]


  • This topic is locked This topic is locked

#16
grey5730

grey5730

    Member

  • Topic Starter
  • Member
  • PipPip
  • 39 posts
Okay, NP. The Panda scan is still running, so we have some time. What kind of troubles have you had with Cleanup? Should I get it off MY machine, too?

Cheers,
Grey
  • 0

Advertisements


#17
ukbiker

ukbiker

    Rest in Peace, ukbiker

  • Retired Staff
  • 2,014 posts
Hiya

No need to uninstall it, but there have been a few cases where it MAY have been implicated in loss of files. we are just being cautious.
  • 0

#18
grey5730

grey5730

    Member

  • Topic Starter
  • Member
  • PipPip
  • 39 posts
Hey there,

Thanks for the heads-up. Thus far it's worked fine for me, but I'll take your advice and leave it alone until further notice.

Panda scan is still running. Will let you know as soon as it's done.

Cheers,
Grey
  • 0

#19
grey5730

grey5730

    Member

  • Topic Starter
  • Member
  • PipPip
  • 39 posts
Hey there,

A window popped up asking Chris for some kind of profile, and the 'default' profile called itself 'Outlook.' He didn't know what to do with it so he asked me to come over and look at it. It seemed to have halted the Panda scan. I accidently hit cancel (I was trying to MOVE it so I could better see the scan) and the window closed, but the Panda scan then continued. Thus far it has found 2 suspicious files, but I'll just bet they're probably cookies. Won't know for certain until it's done and we can see them, though.

Will let you know as soon as this is done. Please tell me I didn't bollix things up . . .

Cheers,
Grey
  • 0

#20
ukbiker

ukbiker

    Rest in Peace, ukbiker

  • Retired Staff
  • 2,014 posts
Hiya

nahh, you will be fine
  • 0

#21
grey5730

grey5730

    Member

  • Topic Starter
  • Member
  • PipPip
  • 39 posts
Hey there,

Okay, Panda scan is done. Looked at report, and the 2 suspicious files are legit (they are parts of a new VoiP app my boss has been working on for our 3d online communities. He'd asked all of us here to test it on our machines). So, the Panda scan is clean. He's started the Kaspersky scan now. Will let you know if it finds anything.

Cheers,
Grey
  • 0

#22
ukbiker

ukbiker

    Rest in Peace, ukbiker

  • Retired Staff
  • 2,014 posts
How is the Kav scan progressing?
  • 0

#23
grey5730

grey5730

    Member

  • Topic Starter
  • Member
  • PipPip
  • 39 posts
It's progressing apace. It has reached 22% as we speak. Slow but steady.

Sorry for delay in reply. I was, of phpysical necessity, AFK for a bit. :tazz:

Have sent Errant Nephew off to plough through a pizza while we wait for K-scan, and I'm going to have another cuppa in a bit of peace and solitude. :)

Cheers,
Grey
  • 0

#24
grey5730

grey5730

    Member

  • Topic Starter
  • Member
  • PipPip
  • 39 posts
Ok, here's the text from the K-scan:

-------------------------------------------------------------------------------
KASPERSKY ON-LINE SCANNER REPORT
Monday, October 10, 2005 22:58:57
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky On-line Scanner version: 5.0.67.0
Kaspersky Anti-Virus database last update: 11/10/2005
Kaspersky Anti-Virus database records: 144098
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: standard
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\
F:\
G:\
H:\
I:\
J:\

Scan Statistics:
Total number of scanned objects: 165212
Number of viruses found: 1
Number of infected objects: 6
Number of suspicious objects: 0
Duration of the scan process: 6783 sec

Infected Object Name - Virus Name
C:\Program Files\Norton AntiVirus\Quarantine\04187B0B.hta Infected: Trojan-Downloader.VBS.Inor.cj
C:\Program Files\Norton AntiVirus\Quarantine\2DE320B4.hta Infected: Trojan-Downloader.VBS.Inor.cj
C:\Program Files\Norton AntiVirus\Quarantine\6EE17669.hta Infected: Trojan-Downloader.VBS.Inor.cj
C:\System Volume Information\_restore{F20DC6C2-5212-4F33-8959-AB7D05D4CDB6}\RP547\A0053090.hta Infected: Trojan-Downloader.VBS.Inor.cj
C:\System Volume Information\_restore{F20DC6C2-5212-4F33-8959-AB7D05D4CDB6}\RP547\A0053091.hta Infected: Trojan-Downloader.VBS.Inor.cj
C:\System Volume Information\_restore{F20DC6C2-5212-4F33-8959-AB7D05D4CDB6}\RP547\A0053092.hta Infected: Trojan-Downloader.VBS.Inor.cj

Scan process completed.
  • 0

#25
ukbiker

ukbiker

    Rest in Peace, ukbiker

  • Retired Staff
  • 2,014 posts
Hi There Grey

That looks Ok to me, but just to make sure


Now you have to clean out your temporary files and flush your restore points:
  • Start | Run | type cleanmgr | OK
  • Let it scan your system for files to remove.
  • Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
  • Click "OK" to remove them.
  • Click "Yes" to confirm the deletion.
Flush System Restore.

To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(Windows XP)
1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

4. Finally Defragment your hard Drive.

When all this is done, please run the Kav scan again, but this time, select the "Extended database "Option in the scan configuration.
  • 0

Advertisements


#26
grey5730

grey5730

    Member

  • Topic Starter
  • Member
  • PipPip
  • 39 posts
Hi there

Ok, will do. Going to pry Christopher's bum away from the telly and make HIM do it, since it IS his machine. I'll read him the instructions and make sure he follows them to the letter, and will get back to you as soon as it's done.

Cheers,
Grey
  • 0

#27
ukbiker

ukbiker

    Rest in Peace, ukbiker

  • Retired Staff
  • 2,014 posts
Hi Grey

no problem, ill look at it tomorrow.
  • 0

#28
grey5730

grey5730

    Member

  • Topic Starter
  • Member
  • PipPip
  • 39 posts
Ok, UKBiker, catch you on the flipside! I'll post here when it's done, but I won't expect to hear from you again until tomorrow!

Cheers,
Grey
  • 0

#29
grey5730

grey5730

    Member

  • Topic Starter
  • Member
  • PipPip
  • 39 posts
Hi Ho UKBiker!

The results of the scan were good. :) Other than the SETI @ home stuff and his popcap game thingummy (both of which we've already discussed at an earlier time during another computer problem thread :tazz: ), the viruses it found had already been quarantined by NAV. I've already deleted them. :-) Here's the scan log:

-------------------------------------------------------------------------------
KASPERSKY ON-LINE SCANNER REPORT
Tuesday, October 11, 2005 08:32:22
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky On-line Scanner version: 5.0.67.0
Kaspersky Anti-Virus database last update: 11/10/2005
Kaspersky Anti-Virus database records: 153368
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\
F:\
G:\
H:\
I:\
J:\

Scan Statistics:
Total number of scanned objects: 161130
Number of viruses found: 3
Number of infected objects: 5
Number of suspicious objects: 0
Duration of the scan process: 6653 sec

Infected Object Name - Virus Name
C:\Documents and Settings\Owner\My Documents\Services\SETI\setiathome.exe Infected: not-a-virus:NetTool.Win32.Calc-SETI@Home.a
C:\Program Files\Norton AntiVirus\Quarantine\04187B0B.hta Infected: Trojan-Downloader.VBS.Inor.cj
C:\Program Files\Norton AntiVirus\Quarantine\2DE320B4.hta Infected: Trojan-Downloader.VBS.Inor.cj
C:\Program Files\Norton AntiVirus\Quarantine\6EE17669.hta Infected: Trojan-Downloader.VBS.Inor.cj
C:\WINDOWS\Downloaded Program Files\popcaploader.dll Infected: not-a-virus:Downloader.Win32.PopCap.b

Scan process completed.
  • 0

#30
ukbiker

ukbiker

    Rest in Peace, ukbiker

  • Retired Staff
  • 2,014 posts
Hi Grey

Thats fine, How is everything running now?
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP