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No Cookie Funtionality in Explorer [RESOLVED]


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#1
Labrat

Labrat

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Windows XP Pro SP2
3.2GHz 2Gram P4
Zone Alarm Security Suite 6
CounterSpy 1.5

I am having difficulty with apps that require cookie functionality. Specifically, I use SlimBrowser (uses IE core) and had the new Google Homepage set up - worked fine for a week the stopped - I try to log in and it tells me "Your browser's cookie functionality is turned off. Please turn it on. " Additionally, I can't pay anything with Paypal.

Interestingly, Firefox and Opera have no problem running the Google homepage and Paypal so the problem is obviously with IE.

I've run Ad-Aware, Spybot, Cleaner, and the Aluria security software as well with no luck. Checking in the Internet Options settings in the browser the settings are as follows:
Override automatic cookie handling, Accept First Party cookies, Prompt on Third Party cookies, and Always allow session cookies.

Additiuonally, a Zone.com explorer window (with no files listed) opens on the desktop each time I restart the computer.

Any ideas?

Logfile of HijackThis v1.99.1
Scan saved at 12:04:08 PM, on 10/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINXP\System32\smss.exe
C:\WINXP\system32\winlogon.exe
C:\WINXP\system32\services.exe
C:\WINXP\system32\lsass.exe
C:\WINXP\system32\svchost.exe
C:\WINXP\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINXP\system32\spoolsv.exe
C:\WINXP\system32\ZoneLabs\isafe.exe
C:\WINXP\system32\nvsvc32.exe
C:\WINXP\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINXP\system32\ZoneLabs\vsmon.exe
C:\WINXP\System32\wltrysvc.exe
C:\Program Files\Common Files\Stardock\SDMCP.exe
C:\WINXP\Explorer.EXE
C:\WINXP\System32\bcmwltry.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunThreatEngine.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\SunProtectionServer.exe
C:\Program Files\SoftLeds\SoftLeds.exe
C:\Program Files\DU Meter\DUMeter.exe
C:\WINXP\system32\LVCOMSX.EXE
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\WINXP\system32\taskswitch.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
C:\WINXP\system32\ctfmon.exe
C:\Program Files\Plaxo\2.4.1.5\InstallStub.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
C:\Program Files\Azureus\Azureus.exe
C:\Program Files\Java\jre1.5.0_04\bin\javaw.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\Program Files\Sunbelt Software\iHateSpam\siMain.exe
C:\Program Files\Sunbelt Software\iHateSpam\siSpamFilterEngine.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\SlimBrowser\sbrowser.exe
C:\Program Files\Sunbelt Software\iHateSpam\siBounceMailService.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Documents and Settings\Paul Miner.PAUL-LAPTOP\Desktop\Virus Fixit Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.h...ilion&pf=laptop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 7\SnagItBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Adobe Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Ipswitch.WsftpBrowserHelper - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\Ipswitch\WS_FTP Pro\wsbho2k0.dll
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRA~1\FlashGet\jccatch.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O2 - BHO: FreePicGrabber Helper - {DF390801-491F-4659-8E7F-FCCC639A37BD} - C:\Program Files\FreePicGrabber\TheBar.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 7\SnagItIEAddin.dll
O3 - Toolbar: FreePicGrabber - {EBC780C8-5A2F-4BF2-B274-FDA3D61ACC6C} - C:\Program Files\FreePicGrabber\TheBar.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O4 - HKLM\..\Run: [SoftLeds] C:\Program Files\SoftLeds\SoftLeds.exe /min
O4 - HKLM\..\Run: [DU Meter] C:\Program Files\DU Meter\DUMeter.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINXP\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] "nwiz.exe" /install
O4 - HKLM\..\Run: [NvMediaCenter] "RUNDLL32.EXE" C:\WINXP\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [EPSON Stylus C62 Series] "C:\WINXP\System32\spool\DRIVERS\W32X86\3\E_S0BIC1.EXE" /P23 EPSON Stylus C62 Series /O6 USB002 /M Stylus C62
O4 - HKLM\..\Run: [LogitechVideoRepair] "C:\Program Files\Logitech\Video\ISStart.exe"
O4 - HKLM\..\Run: [LogitechVideoTray] "C:\Program Files\Logitech\Video\LogiTray.exe"
O4 - HKLM\..\Run: [LVCOMSX] "C:\WINXP\system32\LVCOMSX.EXE"
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [SynTPLpr] "C:\Program Files\Synaptics\SynTP\SynTPLpr.exe"
O4 - HKLM\..\Run: [Auto EPSON Stylus CX6400 on MINER_DESKTOP] C:\WINXP\System32\spool\DRIVERS\W32X86\3\E_S4I2L1.EXE /P41 "Auto EPSON Stylus CX6400 on MINER_DESKTOP" /O23 "\\MINER_DESKTOP\Printer" /M "Stylus CX6400"
O4 - HKLM\..\Run: [Auto EPSON Stylus CX6400 on MINER_DESKTOP (Copy 1)] C:\WINXP\System32\spool\DRIVERS\W32X86\3\E_S4I2L1.EXE /P50 "Auto EPSON Stylus CX6400 on MINER_DESKTOP (Copy 1)" /O27 "\\MINER_DESKTOP\EPSONCX6400" /M "Stylus CX6400"
O4 - HKLM\..\Run: [\\MINER_DESKTOP\EPSON Stylus CX6400] C:\WINXP\System32\spool\DRIVERS\W32X86\3\E_S4I2L1.EXE /P35 "\\MINER_DESKTOP\EPSON Stylus CX6400" /O6 "USB001" /M "Stylus CX6400"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [CoolSwitch] C:\WINXP\system32\taskswitch.exe
O4 - HKLM\..\Run: [SunServer] C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINXP\system32\ctfmon.exe
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.4.1.5\InstallStub.exe -a
O4 - Startup: Stardock ObjectDock.lnk = C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Free Pic GRAB - res://C:\Program Files\FreePicGrabber\Options.exe/132
O8 - Extra context menu item: &Quick GRAB Pics - res://C:\Program Files\FreePicGrabber\Options.exe/133
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: Launch High Impact eMail 3.0 - {670F87A1-88B0-11d4-9030-000021D9C559} - C:\Program Files\KMT Software\High Impact eMail 3.0\HIE3.exe
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {C4A67F75-88B2-11d4-9030-000021D9C559} - C:\Program Files\KMT Software\High Impact eMail 3.0\HIE3.exe
O9 - Extra 'Tools' menuitem: Launch High Impact eMail 3.0 - {C4A67F75-88B2-11d4-9030-000021D9C559} - C:\Program Files\KMT Software\High Impact eMail 3.0\HIE3.exe
O9 - Extra button: iSiloX Clipper - {C86027A6-12A1-4298-B6EA-A42AC6EE6C7C} - C:\Program Files\iSilo\iSiloX\iSiloXIE.dll
O9 - Extra 'Tools' menuitem: iSiloX Clipper... - {C86027A6-12A1-4298-B6EA-A42AC6EE6C7C} - C:\Program Files\iSilo\iSiloX\iSiloXIE.dll
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {08BEF711-06DA-48B2-9534-802ECAA2E4F9} (PlxInstall Class) - https://www.plaxo.co...laxoInstall.cab
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnote...ad/mnviewer.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.s...sa/LSSupCtl.cab
O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.h...staller_gmn.cab
O16 - DPF: {2253F320-AB68-4A07-917D-4F12D8884A06} (ChainCast VMR Client Proxy) - http://www.streamaud...d/ccpm_0237.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zon...er.cab31267.cab
O16 - DPF: {3EB4F9EA-51A6-48DA-846A-0D69DCBA39EF} (DownloadManager Control) - http://download.akam...loadManager.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1108244642656
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1121205669078
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {8714912E-380D-11D5-B8AA-00D0B78F3D48} (Yahoo! Webcam Upload Wrapper) - http://chat.yahoo.com/cab/yuplapp.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://messenger.zon...ry/ZAxRcMgr.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1....loadManager.ocx
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...sa/SymAData.cab
O16 - DPF: {E9348280-2D74-4933-BE25-73D946926795} (DeviceEnum Class) - http://h20270.www2.h...cdetection3.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.h.../qdiagh.cab?326
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.ao.../ampx_en_dl.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Protocol: vskype - (no CLSID) - (no file)
O20 - Winlogon Notify: MCPClient - C:\Program Files\Common Files\Stardock\mcpstub.dll
O20 - Winlogon Notify: PCANotify - C:\WINXP\SYSTEM32\PCANotify.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Version Cue CS2 - Unknown owner - C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe" -win32service (file missing)
O23 - Service: Aluria Security Center Spyware Eliminator Service (ASCService) - Unknown owner - C:\PROGRA~1\ALURIA~1\ascserv.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\WINXP\system32\ZoneLabs\isafe.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINXP\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINXP\system32\HPZipm12.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2004\WinStylerThemeSvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINXP\system32\ZoneLabs\vsmon.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINXP\System32\wltrysvc.exe

Edited by Labrat, 10 October 2005 - 12:15 PM.

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#2
Linkmaster

Linkmaster

    Visiting Staff

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  • 940 posts
Hi Labrat, Welcome to GTG !! :tazz:
Sorry for the delay in reviewing your post !

You may wish to print out a copy of these instructions to follow while you complete this procedure

Since it has been so long, lets begin by downloading and running a few programs to help clean things up :

Download and Install Ewido Security Suite© by Ewido Networks
When installing, under "Additional Options" uncheck :

"Install background guard"
"Install scan via context menu"


Launch Ewido, there should be an icon on your desktop double-click it.
The program will now go to the main screen
You will need to update Ewido to the latest definition files.
On the left hand side of the main screen click Update
Then click on Start Update
The update will start and a progress bar will show the updates being installed.
Close Ewido when updates finish

Download and Install CCleaner© by CCleaner.com

Run Ewido Security Suite
Click on scanner
Click on Complete System Scan and the scan will begin.
NOTE:During some scans with ewido it is finding cases of false positives.**See Below**

**(Ewido for example has been flagging parts of AVG Anti-Virus, pcAnywhere and the game "Risk")

You will need to step through the process of cleaning files one-by-one.
If ewido detects a file you KNOW to be legitimate, select none as the action.
DO NOT select "Perform action on all infections"
If you are unsure of any entry found select none for now.
Once the scan has completed, there will be a button located on the bottom of the screen named Save report
Click Save report.
Save the report.txt file to your desktop.

Close Ewido Security Suite

Run CCleaner
SETUP
DO NOT USE THE ISSUES TAB!!!!
Open CCleaner
Options, Advanced: Uncheck "Only delete files in Windows Temp folders older than 48 hours" (for cleaning malware files!)

Options, Settings: Check "Run CCleaner when system starts" (optional)
Options, Settings: Check "Add 'Run Cleaner' option to Recycle Bin context menu" (optional)

To clean your machine, it is highly recommended that you clean the following directory contents (but not the directory folder):

Options>CustomFolders>Add Folder>Navigate to these folders (click on bold file once and hit OK) :
(All of the following files may not be present depending on Operating System and/or Browser)
* C:\Windows\Temp
* C:\Windows\Prefetch
* C:\Windows\Cookies
* C:\Windows\Temporary Internet Files
* C:\Program Files\Firefox\Profiles\<user>\<num>\Cache
* C:\Program Files\Opera\Cache4
* C:\Documents and Settings\<Your Profile>\Local Settings\Temporary Internet Files (This will delete all your cached internet content including cookies.)
* C:\Documents and Settings\<Your Profile>\Local Settings\Temp
* C:\Documents and Settings\<Any other users Profile>\Local Settings\Temporary Internet Files
* C:\Documents and Settings\<Any other users Profile>\Local Settings\Temp
* C:\Documents and Settings\<user>\Application Data\Firefox\Profiles\<user>\<num>\Cache
* C:\Documents and Settings\<Your Profile>\Cookies
* C:\Documents and Settings\<Any other users Profile>\Cookies
Hit OK
In left pane, scroll down to "Advanced, Custom Folders", put a check in Custom Folders
Then click on Run Cleaner
Put check in box to not show message again.
It will automatically clean.

Close out CCleaner

Please run ONE of these Online Virus Scans :

TrendMicro Housecall
Note: you must use Internet Explorer, other browsers will not work.
Under "Scan your PC", please click Scan now. It's free!
Select your location and click the Go button.
Click the red magnifying glass button.
Select Complete Scan.
Please be patient while Housecall downloads.
Please allow the ActiveX Control and when prompted click install
Put a check next to My Computer
Leave the following checked:
Scan for Spyware
Check security vulnerabilities

Click the Next button.
It will download the latest scan engine and pattern files.
When the definitions have been downloaded, the scan will start.
After it's done scanning it will take you to the summary page.
Click the Next button.
Click the drop-down to choose delete or remove on each bad guy found, if you receive a prompt click OK.
Click the Next button to move onto the recovery (final) portion of the scan.
After everything has been removed, please click the show button on everything.
Highlight all the of text and press CTRL + C to copy the text.

OR

Kaspersky WebScanner
Click on Kaspersky Online Scanner
You will be promted to install an ActiveX component from Kaspersky, Click Yes.
The program will launch and then begin downloading the latest definition files:
Once the files have been downloaded click on NEXT
Now click on Scan Settings
In the scan settings make that the following are selected:
Scan using the following Anti-Virus database:
Extended (if available otherwise Standard)

Scan Options:
Scan Archives
Scan Mail Bases

Click OK

Now under select a target to scan:
Select My Computer

Then the program will start and scan your system.
The scan will take a while so be patient and let it run.
Once the scan is complete it will display if your system has been infected.
Now click on the Save as Text button:
Save the file to your desktop.

Reboot, run HijackThis and post a fresh HijackThis Log, the Ewido Log, and the Virus Scan Log here

Thank You !!

Edited by Linkmaster, 12 November 2005 - 10:54 AM.

  • 0

#3
Labrat

Labrat

    Member

  • Topic Starter
  • Member
  • PipPip
  • 34 posts
Here are the results:

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 7:52:47 AM, 11/14/2005
+ Report-Checksum: F9C777D7

+ Scan result:

No infected objects found.


::Report End

From Trend Micro:

We have detected 2 infected file(s) with 2 virus(es) on your computer. Only 0 out of 0 infected files are displayed.
Detected File Associated Virus Name
C:\Documents and Settings\Paul Miner.PAUL-LAPTOP\Desktop\Compressed Sources\18136270569849.zip
- Install.exe TROJ_DLOADER.AAJ
C:\Documents and Settings\Paul Miner.PAUL-LAPTOP\Desktop\Installation Files\FileSync\12853670569849.zip
- Install.exe TROJ_DLOADER.AAJ


Logfile of HijackThis v1.99.1
Scan saved at 10:58:31 AM, on 11/14/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINXP\System32\smss.exe
C:\WINXP\system32\winlogon.exe
C:\WINXP\system32\services.exe
C:\WINXP\system32\lsass.exe
C:\WINXP\system32\svchost.exe
C:\WINXP\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINXP\System32\wltrysvc.exe
C:\WINXP\System32\bcmwltry.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\PROGRA~1\COMMON~1\Stardock\SDMCP.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINXP\system32\spoolsv.exe
C:\WINXP\Explorer.EXE
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunThreatEngine.exe
C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe
C:\PROGRA~1\ALURIA~1\AL_ADS~1.EXE
C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe
C:\WINXP\system32\ZoneLabs\isafe.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\PROGRA~1\ALURIA~1\AluriaMsgSrv.exe
C:\WINXP\system32\nvsvc32.exe
C:\WINXP\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINXP\system32\ZoneLabs\vsmon.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\SunProtectionServer.exe
C:\Program Files\SoftLeds\SoftLeds.exe
C:\Program Files\DU Meter\DUMeter.exe
C:\Program Files\Adobe\Adobe Version Cue CS2\data\database\bin\mysqladmin.exe
C:\WINXP\system32\LVCOMSX.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe
C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
C:\WINXP\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Plaxo\2.4.1.5\InstallStub.exe
C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\palmOne\HOTSYNC.EXE
C:\Program Files\Sunbelt Software\iHateSpam\siMain.exe
C:\Program Files\eMule0.46c\emule.exe
C:\Program Files\Sunbelt Software\iHateSpam\siSpamFilterEngine.exe
C:\Program Files\SlimBrowser\sbrowser.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\WINXP\system32\NOTEPAD.EXE
C:\Documents and Settings\Paul Miner.PAUL-LAPTOP\Desktop\Virus Fixit Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.h...ilion&pf=laptop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Adobe Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Ipswitch.WsftpBrowserHelper - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\Ipswitch\WS_FTP Pro\wsbho2k0.dll
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRA~1\FlashGet\jccatch.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O2 - BHO: FreePicGrabber Helper - {DF390801-491F-4659-8E7F-FCCC639A37BD} - C:\Program Files\FreePicGrabber\TheBar.dll
O3 - Toolbar: FreePicGrabber - {EBC780C8-5A2F-4BF2-B274-FDA3D61ACC6C} - C:\Program Files\FreePicGrabber\TheBar.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O4 - HKLM\..\Run: [SoftLeds] C:\Program Files\SoftLeds\SoftLeds.exe /min
O4 - HKLM\..\Run: [DU Meter] C:\Program Files\DU Meter\DUMeter.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINXP\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] "nwiz.exe" /install
O4 - HKLM\..\Run: [NvMediaCenter] "RUNDLL32.EXE" C:\WINXP\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [LogitechVideoRepair] "C:\Program Files\Logitech\Video\ISStart.exe"
O4 - HKLM\..\Run: [LogitechVideoTray] "C:\Program Files\Logitech\Video\LogiTray.exe"
O4 - HKLM\..\Run: [LVCOMSX] "C:\WINXP\system32\LVCOMSX.EXE"
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [SynTPLpr] "C:\Program Files\Synaptics\SynTP\SynTPLpr.exe"
O4 - HKLM\..\Run: [Auto EPSON Stylus CX6400 on MINER_DESKTOP] C:\WINXP\System32\spool\DRIVERS\W32X86\3\E_S4I2L1.EXE /P41 "Auto EPSON Stylus CX6400 on MINER_DESKTOP" /O23 "\\MINER_DESKTOP\Printer" /M "Stylus CX6400"
O4 - HKLM\..\Run: [\\MINER_DESKTOP\EPSON Stylus CX6400] C:\WINXP\System32\spool\DRIVERS\W32X86\3\E_S4I2L1.EXE /P35 "\\MINER_DESKTOP\EPSON Stylus CX6400" /O6 "USB001" /M "Stylus CX6400"
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [Adobe Version Cue CS2] C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [SunServer] C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINXP\system32\ctfmon.exe
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.4.1.5\InstallStub.exe -a
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\ccleaner.exe" /AUTO
O4 - Startup: Stardock ObjectDock.lnk = C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Free Pic GRAB - res://C:\Program Files\FreePicGrabber\Options.exe/132
O8 - Extra context menu item: &Quick GRAB Pics - res://C:\Program Files\FreePicGrabber\Options.exe/133
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: Launch High Impact eMail 3.0 - {670F87A1-88B0-11d4-9030-000021D9C559} - C:\Program Files\KMT Software\High Impact eMail 3.0\HIE3.exe
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {C4A67F75-88B2-11d4-9030-000021D9C559} - C:\Program Files\KMT Software\High Impact eMail 3.0\HIE3.exe
O9 - Extra 'Tools' menuitem: Launch High Impact eMail 3.0 - {C4A67F75-88B2-11d4-9030-000021D9C559} - C:\Program Files\KMT Software\High Impact eMail 3.0\HIE3.exe
O9 - Extra button: iSiloX Clipper - {C86027A6-12A1-4298-B6EA-A42AC6EE6C7C} - C:\Program Files\iSilo\iSiloX\iSiloXIE.dll
O9 - Extra 'Tools' menuitem: iSiloX Clipper... - {C86027A6-12A1-4298-B6EA-A42AC6EE6C7C} - C:\Program Files\iSilo\iSiloX\iSiloXIE.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {08BEF711-06DA-48B2-9534-802ECAA2E4F9} (PlxInstall Class) - https://www.plaxo.co...laxoInstall.cab
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnote...ad/mnviewer.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.s...sa/LSSupCtl.cab
O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.h...staller_gmn.cab
O16 - DPF: {2253F320-AB68-4A07-917D-4F12D8884A06} (ChainCast VMR Client Proxy) - http://www.streamaud...d/ccpm_0237.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zon...er.cab31267.cab
O16 - DPF: {3EB4F9EA-51A6-48DA-846A-0D69DCBA39EF} (DownloadManager Control) - http://download.akam...loadManager.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (CwlscInstall Object) - https://scan.safety....lscbase1524.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1108244642656
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1121205669078
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {8714912E-380D-11D5-B8AA-00D0B78F3D48} (Yahoo! Webcam Upload Wrapper) - http://chat.yahoo.com/cab/yuplapp.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://messenger.zon...ry/ZAxRcMgr.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1....loadManager.ocx
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...sa/SymAData.cab
O16 - DPF: {E9348280-2D74-4933-BE25-73D946926795} (DeviceEnum Class) - http://h20270.www2.h...cdetection3.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.h.../qdiagh.cab?326
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.ao.../ampx_en_dl.cab
O18 - Protocol: Festoon - (no CLSID) - (no file)
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Protocol: vskype - (no CLSID) - (no file)
O20 - Winlogon Notify: MCPClient - C:\PROGRA~1\COMMON~1\Stardock\mcpstub.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Version Cue CS2 - Unknown owner - C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe" -win32service (file missing)
O23 - Service: AL_ADSService - Aluria Software, LLC - C:\PROGRA~1\ALURIA~1\AL_ADS~1.EXE
O23 - Service: Aluria Security Center Spyware Eliminator Service (ASCService) - Unknown owner - C:\PROGRA~1\ALURIA~1\ascserv.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe
O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\WINXP\system32\ZoneLabs\isafe.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Aluria Message Service (MsgSrvService) - Aluria Software, LLC. - C:\PROGRA~1\ALURIA~1\AluriaMsgSrv.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINXP\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINXP\system32\HPZipm12.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2004\WinStylerThemeSvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINXP\system32\ZoneLabs\vsmon.exe
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINXP\System32\wltrysvc.exe


Hope this gives you some ideas.

Thanks in advance.

Paul
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#4
Linkmaster

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Your log is CLEAN !! :tazz:

You should delete these files :(in BOLD)

C:\Documents and Settings\Paul Miner.PAUL-LAPTOP\Desktop\Compressed Sources\18136270569849.zip
C:\Documents and Settings\Paul Miner.PAUL-LAPTOP\Desktop\Installation Files\FileSync\12853670569849.zip


I think that the cookie functionality may have to do with the ZoneAlarm, Norton Internet Security,
and CounterSpy programs. They are great tools !! You may have to set them according to your preferences for cookies.

Also , is the Antivirus working in the Norton Internet Security suite?? I am not seeing any indication of Antivirus software !!

The Zone.com popup may be coming from the MSN gaming site. If you go to Start, run, type in msconfig then hit OK

Click on Startup Tab and look for Zone.com or similar to see if it is checked. If so uncheck it, apply and ok

Reboot and see if the popup shows again.
Let me know what you find!!

Edited by Linkmaster, 14 November 2005 - 07:01 PM.

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#5
Labrat

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I deleted the files you noted, I thought that all of Symantec's stuff had been deleted when I got rid of Systemworks.

I use ZoneAlarm Security Suite for both Anti-Virus and spyware, Counterspy is also used and I run SpyBot and AdAware regularly as well.

I thought that I had configured both ZoneAlarm and Counterspy to allow cookies but still no change. I turned cookie protection totally off and still don't get IE coolie functionality.

I'm baffled as to what to try next.

Any more suggestions?

Paul

btw, deleted the empty folder it ws trying to open (Zone) and the problem went away. I could not find a reference to it in the startup listing.

Edited by Labrat, 18 November 2005 - 01:48 PM.

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#6
Linkmaster

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IE does not allow any cookies or PayPal to work, correct??

But Firefox and Opera do, correct??

We can try to repair IE :

Click on Start button and then click on Run
In the Open field type :
sfc /scannow (note space between c and /) and press the OK
Follow the prompts through the scan and when it prompts you to reboot, do so.
Test to see if the problem is resolved.

Edited by Linkmaster, 18 November 2005 - 08:51 PM.

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#7
Labrat

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Tried the scannow and found no errors, made no difference.

Just upgraded Zone Alarm Security Suite, made sure all cookie control was off - still no difference.

Would reinstalling IE from scratch make a difference? - I've even lowered my Privacy setting to low but there was no change.
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#8
Labrat

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SUCCESS!

I was browsing the MS Knowledgebase and looked up info on reinstalling IE. As one of the steps, it said to go to the 'managed sites' tab of the Option,Privacy settings. It said that cookies were managed on the listed sites regardless of the Privacy settings.

When I looked at the list, it showed that both Paypal and Google were 'Always Blocked' so I removed them from the list and cookie capability magically returned.

All I can conjecture is that I perhaps answered Yes to a ZoneAlarm query regarding cookies and those sites.

At any rate, the only problem I have left is the inordinate time it takes for XP to finish booting after the desktop appears - about 4 minutes.

Edited by Labrat, 25 November 2005 - 12:39 PM.

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#9
Linkmaster

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Good I am glad that fixed it !!

The boootup time is due to Startups, ActiveXs and services running!

These are all up to your opinion if you need them running .
I will provide you some links to check these out :

Startups (04)
ActiveX (016)
Services (023)

Here are a few tools that I recommend for protecting your system and keeping your system clean !!

Real Time Prevention
SpywareBlaster© by Javacool Software

Prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted pests.
Block spyware/tracking cookies in Internet Explorer and Mozilla/Firefox.
Restrict the actions of potentially dangerous sites in Internet Explorer.
Consumes no system resources.

Download, run, check for updates, download updates, select all, protect against checked. All done. Check for updates every couple of weeks. If you have any errors running the program like a missing file see the link at the bottom of the javacool page.
IESpyad© by EHowes : This will add several hundred Restricted Sites to the Restricted site zone in IE.

CCleaner© by CCleaner.com is a good app to clean out temp files, cookies, recent folder(win2000) and Prefetch folder(XP), etc

Spyware Scanners:
Ad-aware SE© by Lavasoft Scans your system for spyware and other threats
a˛ Scanner© by Emsi Software : Scans for Malware and Trojans on your system.

Good Free Antivirus Programs:
AVG© by Grisoft
Avast© by ALWIL Software
NOTE:Remember always have just 1 antivirus program running at a time. Having more than one running causes a conflict between the programs !! You can use one as a backup to run manually

Windows Update:
It's also very important to keep your system up to date to avoid unnecessary security risks
Windows Update

Firewalls:
If you have an "always on " internet connection, such as DSL or Cable, I recommend a Firewall.
A firewall will make your pc invisible to the outside world and will filter the outgoing and incoming traffic on your pc.
For a good idea of how vulnerable your system(s) are go to GRC
Scroll down to "Shields Up" Click on "Proceed" Then click on "Common Ports"to scan your ports.
2 very good Firewalls:
Sygate Personal Firewall© by Sygate, Inc
ZoneAlarm Firewall© by Zone Labs

These next steps are optional, but will provide the greatest protection
Use ANY browser besides Internet Explorer, almost every exploit is crafted to take advantage of an IE weakness.
Alternative Browsers:
FireFox© by Mozilla
Opera© by Opera Software ASA

Java Plug-in© Sun Microsystems. It's much more secure than Microsoft's Java Virtual Machine .

It's okay to delete the HijackThis folder if everything is working okay.

Always keep your Antivirus & Spyware Removal Tools current with the latest definitions and updates !!

Using these tools and keeping them updated will reduce the risk of future infections!!

Do you have any questions??

Edited by Linkmaster, 25 November 2005 - 07:25 PM.

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#10
Labrat

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I appreciate all your help. You guys are the greatest.

Thanks so much,

Paul
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#11
Linkmaster

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You are very Welcome !!
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#12
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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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