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Fake Hijack Trojan [RESOLVED]


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#1
oicu2lmaoatu

oicu2lmaoatu

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Few days ago, I install a new harddrive on my latop. I installed many programs I had on my old harddrive. (I did not install Windows Update.) Before I logged off, I noticed an icon that looked exactly like the Windows Security Update icon. When I clicked on it, my desktop changed background to one that read "Warning...." It replaced my homepage with the about:blank line. Also, it randomly opens programs like MSPaint and draws, Command Prompt and pings "sex-and-[bleep].com" as well as keying "format c" (this was the scariest moment ever. I thought I would have to reinstall. Luckily, it did not work.) Anyways, I have read some other problems on the form similar to mine and attempted to solve the problem; however, it has not worked as of yet. Appreciate any advice on this.

By the way, I fixed my desktop; I am just experiencing problems with the random programs opening and about:blank homepage. Also, I am being redirected to "remove spyware" websites.[FONT=Arial][FONT=Arial][FONT=Arial]

Here is the HiJack This log:

Logfile of HijackThis v1.99.1
Scan saved at 2:31:52 PM, on 10/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Winamp\winampa.exe
C:\DOCUME~1\DAVIDS~1\LOCALS~1\Temp\A3B.tmp.exe
C:\DOCUME~1\DAVIDS~1\LOCALS~1\Temp\A3C.tmp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\mswj.exe
C:\WINDOWS\javakn.exe
E:\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\sxulb.dll/sp.html#14044
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\sxulb.dll/sp.html#14044
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\sxulb.dll/sp.html#14044
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\sxulb.dll/sp.html#14044
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\sxulb.dll/sp.html#14044
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\sxulb.dll/sp.html#14044
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\sxulb.dll/sp.html#14044
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: Class - {E5FE8B28-20B7-0E2B-7FD1-042B1A24EF17} - C:\WINDOWS\system32\ipjb.dll
O2 - BHO: Class - {E953509A-E7F1-FA19-7FF7-350E1C15109E} - C:\WINDOWS\system32\sdksh32.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [nethw.exe] C:\WINDOWS\nethw.exe
O4 - HKLM\..\Run: [A3B.tmp] C:\DOCUME~1\DAVIDS~1\LOCALS~1\Temp\A3B.tmp.exe
O4 - HKLM\..\Run: [A3C.tmp] C:\DOCUME~1\DAVIDS~1\LOCALS~1\Temp\A3C.tmp.exe
O4 - HKLM\..\Run: [A3B.tmp.exe] C:\DOCUME~1\DAVIDS~1\LOCALS~1\Temp\A3B.tmp.exe
O4 - HKLM\..\Run: [A3C.tmp.exe] C:\DOCUME~1\DAVIDS~1\LOCALS~1\Temp\A3C.tmp.exe
O4 - HKLM\..\Run: [javabf.exe] C:\WINDOWS\javabf.exe
O4 - HKLM\..\Run: [atlwq.exe] C:\WINDOWS\atlwq.exe
O4 - HKLM\..\Run: [crln32.exe] C:\WINDOWS\crln32.exe
O4 - HKLM\..\Run: [adduq32.exe] C:\WINDOWS\adduq32.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [appbc32.exe] C:\WINDOWS\system32\appbc32.exe
O4 - HKLM\..\Run: [msis.exe] C:\WINDOWS\msis.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [addxv32.exe] C:\WINDOWS\system32\addxv32.exe
O4 - HKLM\..\Run: [ntfv.exe] C:\WINDOWS\system32\ntfv.exe
O4 - HKLM\..\Run: [mswj.exe] C:\WINDOWS\mswj.exe
O4 - HKLM\..\RunOnce: [javakn.exe] C:\WINDOWS\javakn.exe
O4 - HKCU\..\Run: [SNInstall] C:\DOCUME~1\DAVIDS~1\LOCALS~1\Temp\A37.tmp
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Remote Procedure Call (RPC) Helper ( 11F#`I) - Unknown owner - C:\WINDOWS\system32\netjf.exe (file missing)
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Principal AntiVirus (RspAVService) - Unknown owner - C:\WINDOWS\system32\rspavsvc.exe (file missing)
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

Edited by oicu2lmaoatu, 11 October 2005 - 10:36 AM.

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#2
Buckeye_Sam

Buckeye_Sam

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Hi and welcome to GeeksToGo! My name is Sam and I will be helping you. :tazz:

Before we can get started on fixing your problem you must change the location of Hijackthis. It should not run directly from your desktop or a temp directory. Please create a directory on your c: drive called c:\hijackthis and download and unzip hijackthis into that directory. Run the program from that directory from now on. It is essential that you follow these steps or certain important features of the program will not function correctly.

Once you have Hijackthis running from a permanent folder, please reboot and post a new hijackthis log.
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#3
oicu2lmaoatu

oicu2lmaoatu

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Sorry about that. I was thought I extracted it into C Drive. Anyways, here is the log:

Logfile of HijackThis v1.99.1
Scan saved at 12:45:12 PM, on 10/14/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\appfn32.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Winamp\winampa.exe
C:\DOCUME~1\DAVIDS~1\LOCALS~1\Temp\A3C.tmp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\WINDOWS\system32\addxv32.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
C:\HIJackTHis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\sxulb.dll/sp.html#14044
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\sxulb.dll/sp.html#14044
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\sxulb.dll/sp.html#14044
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\sxulb.dll/sp.html#14044
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\sxulb.dll/sp.html#14044
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\sxulb.dll/sp.html#14044
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\sxulb.dll/sp.html#14044
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: Class - {E5FE8B28-20B7-0E2B-7FD1-042B1A24EF17} - C:\WINDOWS\system32\ipjb.dll
O2 - BHO: Class - {E953509A-E7F1-FA19-7FF7-350E1C15109E} - C:\WINDOWS\system32\sdksh32.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [nethw.exe] C:\WINDOWS\nethw.exe
O4 - HKLM\..\Run: [A3B.tmp] C:\DOCUME~1\DAVIDS~1\LOCALS~1\Temp\A3B.tmp.exe
O4 - HKLM\..\Run: [A3C.tmp] C:\DOCUME~1\DAVIDS~1\LOCALS~1\Temp\A3C.tmp.exe
O4 - HKLM\..\Run: [A3B.tmp.exe] C:\DOCUME~1\DAVIDS~1\LOCALS~1\Temp\A3B.tmp.exe
O4 - HKLM\..\Run: [A3C.tmp.exe] C:\DOCUME~1\DAVIDS~1\LOCALS~1\Temp\A3C.tmp.exe
O4 - HKLM\..\Run: [javabf.exe] C:\WINDOWS\javabf.exe
O4 - HKLM\..\Run: [atlwq.exe] C:\WINDOWS\atlwq.exe
O4 - HKLM\..\Run: [crln32.exe] C:\WINDOWS\crln32.exe
O4 - HKLM\..\Run: [adduq32.exe] C:\WINDOWS\adduq32.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [appbc32.exe] C:\WINDOWS\system32\appbc32.exe
O4 - HKLM\..\Run: [msis.exe] C:\WINDOWS\msis.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [addxv32.exe] C:\WINDOWS\system32\addxv32.exe
O4 - HKLM\..\Run: [ntfv.exe] C:\WINDOWS\system32\ntfv.exe
O4 - HKLM\..\Run: [mswj.exe] C:\WINDOWS\mswj.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [winyr32.exe] C:\WINDOWS\winyr32.exe
O4 - HKLM\..\RunOnce: [appfn32.exe] C:\WINDOWS\system32\appfn32.exe
O4 - HKCU\..\Run: [SNInstall] C:\DOCUME~1\DAVIDS~1\LOCALS~1\Temp\A37.tmp
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - Startup: Clean Access Agent.lnk = C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Remote Procedure Call (RPC) Helper ( 11F#`I) - Unknown owner - C:\WINDOWS\system32\netjf.exe (file missing)
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Principal AntiVirus (RspAVService) - Unknown owner - C:\WINDOWS\system32\rspavsvc.exe (file missing)
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

Edited by oicu2lmaoatu, 14 October 2005 - 10:45 AM.

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#4
Buckeye_Sam

Buckeye_Sam

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We are going to need some tools to remove this infection. Please download, install, and update any of these programs that you don't already have. Do not run any of them yet.Please make sure that you can View Hidden Files
  • Click Start -> My Computer
  • Select Tools -> Folder options
  • Select the View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled.
  • Also make sure that 'Display the contents of system folders' is checked.
  • For more info on how to show hidden files click here.

If you have problems with any of these steps make a note of the problem and then continue on to the next step. Let me know of any problems in your next reply. Much of this fix has to be performed in Safe Mode where you won't be able to access the Internet.

Please print out these instructions.


Please reboot your computer in SafeMode by doing the following:
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
  • Instead of Windows loading as normal, a menu should appear
  • Select the first option, to run Windows in Safe Mode.
* if you have trouble getting into Safe mode go here for more info.


=============

Once in Safe mode follow these steps:
  • Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then close all other windows--you should only see HijackThis on your Desktop--and click the Fix Checked button.

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\sxulb.dll/sp.html#14044
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\sxulb.dll/sp.html#14044
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\sxulb.dll/sp.html#14044
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\sxulb.dll/sp.html#14044
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\sxulb.dll/sp.html#14044
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\sxulb.dll/sp.html#14044
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\sxulb.dll/sp.html#14044
    R3 - Default URLSearchHook is missing
    O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
    O2 - BHO: Class - {E5FE8B28-20B7-0E2B-7FD1-042B1A24EF17} - C:\WINDOWS\system32\ipjb.dll
    O2 - BHO: Class - {E953509A-E7F1-FA19-7FF7-350E1C15109E} - C:\WINDOWS\system32\sdksh32.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O4 - HKLM\..\Run: [nethw.exe] C:\WINDOWS\nethw.exe
    O4 - HKLM\..\Run: [A3B.tmp] C:\DOCUME~1\DAVIDS~1\LOCALS~1\Temp\A3B.tmp.exe
    O4 - HKLM\..\Run: [A3C.tmp] C:\DOCUME~1\DAVIDS~1\LOCALS~1\Temp\A3C.tmp.exe
    O4 - HKLM\..\Run: [A3B.tmp.exe] C:\DOCUME~1\DAVIDS~1\LOCALS~1\Temp\A3B.tmp.exe
    O4 - HKLM\..\Run: [A3C.tmp.exe] C:\DOCUME~1\DAVIDS~1\LOCALS~1\Temp\A3C.tmp.exe
    O4 - HKLM\..\Run: [javabf.exe] C:\WINDOWS\javabf.exe
    O4 - HKLM\..\Run: [atlwq.exe] C:\WINDOWS\atlwq.exe
    O4 - HKLM\..\Run: [crln32.exe] C:\WINDOWS\crln32.exe
    O4 - HKLM\..\Run: [adduq32.exe] C:\WINDOWS\adduq32.exe
    O4 - HKLM\..\Run: [appbc32.exe] C:\WINDOWS\system32\appbc32.exe
    O4 - HKLM\..\Run: [msis.exe] C:\WINDOWS\msis.exe
    O4 - HKLM\..\Run: [addxv32.exe] C:\WINDOWS\system32\addxv32.exe
    O4 - HKLM\..\Run: [ntfv.exe] C:\WINDOWS\system32\ntfv.exe
    O4 - HKLM\..\Run: [mswj.exe] C:\WINDOWS\mswj.exe
    O4 - HKLM\..\Run: [winyr32.exe] C:\WINDOWS\winyr32.exe
    O4 - HKLM\..\RunOnce: [appfn32.exe] C:\WINDOWS\system32\appfn32.exe
    O4 - HKCU\..\Run: [SNInstall] C:\DOCUME~1\DAVIDS~1\LOCALS~1\Temp\A37.tmp
    O23 - Service: Remote Procedure Call (RPC) Helper ( 11F#`I) - Unknown owner - C:\WINDOWS\system32\netjf.exe (file missing)



  • Next run CWShredder, making sure to click "Fix".


  • Double click AboutBuster.exe that you downloaded earlier. Click OK, click Start, then click OK. This will scan your computer for the bad files and delete them. Save the report(copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done with all the steps.

  • Delete your temp files
    • Navigate to the C:\Windows\Temp folder.
      • Open the Temp folder
      • Select Edit -> Select All
      • Select Edit -> Delete(or press the delete button on your keyboard) to delete the entire contents of the Temp folder.
    • Navigate to the C:\Windows\Prefetch folder.
      • Open the Prefetch folder
      • Select Edit -> Select All
      • Select Edit -> Delete(or press the delete button on your keyboard) to delete the entire contents of the Temp folder.
    • Click Start -> Run and type %temp% in the Run box.
      • Select Edit -> Select All
      • Select Edit -> Delete(or press the delete button on your keyboard) to delete the entire contents of the Temp folder.
    • Click Start -> Control Panel -> Internet Options.
      • Select the General tab
      • Under "Temporary Internet Files" Click "Delete Files".
      • Put a check by "Delete Offline Content" and click OK.
      • Click on the Programs tab then click the "Reset Web Settings" button.
      • Click Apply then OK.
    • Empty the Recycle Bin.


  • Run Ewido:
    • Click on scanner
    • Click Complete System Scan and the scan will begin.
    • During the scan it will prompt you to clean files, click OK
    • When it asks if you want to clean the first file, put a check in the lower left corner of the box that says "Perform action on all infections" then choose clean and click OK.
    • When the scan is finished, click the Save report button at the bottom of the screen.
    • Save the report to your desktop
    Close Ewido


  • Finally run a full scan with Adaware.


Reboot your computer to go back to normal mode and post a new hijackthis log, the Ewido log, and the log from About Buster.
* If the Ewido log is too large to post please attach it to your next reply so that I can still review it.
  • 0

#5
oicu2lmaoatu

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When I ran AboutBuster, it found 2 files. I clicked OK for the task sucessfully completed. After that a dialog box that read "Run time error '339' / Component 'cometl32.ocx' or one of its dependencies not correctly reistered: a file is missing or invalid." So, I could not copy the logs. I ran it again, and there were no other infections.

The HiJack This log:

Logfile of HijackThis v1.99.1
Scan saved at 9:24:50 PM, on 10/14/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Winamp\winampa.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
C:\HIJackTHis\HijackThis.exe

O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - Startup: Clean Access Agent.lnk = C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Principal AntiVirus (RspAVService) - Unknown owner - C:\WINDOWS\system32\rspavsvc.exe (file missing)
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

The Ewido log:

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 9:10:30 PM, 10/14/2005
+ Report-Checksum: 6EAAE5A8

+ Scan result:

HKLM\SOFTWARE\Classes\CLSID\{676575DD-4D46-911D-8037-9B10D6EE8BB5} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{EA8D7DFA-04BF-99E7-595C-535DC7F0EFBA} -> Spyware.CoolWebSearch : Cleaned with backup
C:\Documents and Settings\David Sullivan\Cookies\david sullivan@advertising[2].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\Documents and Settings\David Sullivan\Cookies\david sullivan@atdmt[1].txt -> Spyware.Cookie.Atdmt : Cleaned with backup
C:\Documents and Settings\David Sullivan\Cookies\david sullivan@doubleclick[2].txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
C:\Documents and Settings\David Sullivan\Cookies\david sullivan@fastclick[2].txt -> Spyware.Cookie.Fastclick : Cleaned with backup
C:\Documents and Settings\David Sullivan\Cookies\david sullivan@servedby.advertising[1].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\WINDOWS\control.ini:avpckj -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\ipay.exe -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\msye.exe -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\netgj32.exe -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\Rhododendron.bmp:pefbfc -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\SchedLgU.Txt:qwukpm -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\Soap Bubbles.bmp:aerldw -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\system32\ierh.exe -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\system32\javaul32.exe -> TrojanDownloader.Agent.bq : Cleaned with backup
C:\WINDOWS\system32\mfcyh.exe -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\system32\mssf32.exe -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\system32\sysuj32.exe -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\system32\winla.exe -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\win.ini:ikfvmk -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\win.ini:pvvdjn -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\winur.exe -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\_default.pif:cphnqg -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\_MSRSTRT.EXE:tsdzsk -> Trojan.Agent.bi : Cleaned with backup


::Report End

I will wait until you give me the okay to get back on the internet with that computer. :tazz: Thanks again.

Edited by oicu2lmaoatu, 14 October 2005 - 07:35 PM.

  • 0

#6
Buckeye_Sam

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Your log is clean! :tazz:

Here are some optional fixes you can make with Hijackthis. They are not malware. These are programs that run automatically at startup. They are not necessary to be run at every startup and hog your computer's resources. Fixing these will improve boot up time and performance.

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE



Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.

    You can find instructions on how to enable and reenable system restore here:

    Managing Windows Millenium System Restore

    or

    Windows XP System Restore Guide

    Renable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

:) :woot:
  • 0

#7
oicu2lmaoatu

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I'll be paypaling you some money as soon as my bank transfer the money. THANK YOU SO MUCH!
  • 0

#8
Buckeye_Sam

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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