My friend has been having a problem with her computer since last year, and its been getting worse and worse. Its gotten to the point that Internet Explorer can't load pages (and when it does its Extremly slow). Also MSN Messenger won't connect 90% of the time and when it does she can't send messages to people.
She asked me to come and check to fix the problem because I'm pretty good with computers (I'm studying computer science at university) and no one else has been able to solve the problem.
She is running Windows XP. The problem is not spyware or anything like that because the computer has JUST been formatted about 3 days ago. She is on a network and is using a router/modem (both in the same box). Her roommate doesn't have this problem.
I tried switching the wires and it doesn't change anything.
I thought the problem might be her ethernet card, but here is what really stumps me:
Windows Messenger (that comes with WinXP) and mIRC work great. I didn't try any other programs that use the Internet.
When I went over I was expecting spyware to be the problem, but thats not it.
Its not the modem/router because the other computer in the appartment works fine.
Its not the network card in the computer, other internet software works just fine.
By the way the router is not wireless, and the modem is right by the computer, so its not that. The ethernet wire is fine because other internet programs work.
The only problem is IE and MSN Messenger.
Anyone got ANY idea what the problem might be??
Thanks!
Joey
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