Any ideas?
Can't access System Information
Started by
hobbes30
, Oct 11 2005 03:20 AM
#1
Posted 11 October 2005 - 03:20 AM
Any ideas?
#2
Posted 11 October 2005 - 03:26 AM
#3
Posted 11 October 2005 - 03:38 AM
righty oh. bit puzzled though as to which file he means
"That problem occurs because some system cleaners will wipe out the index.dat file in the C:\WINDOWS\PCHealth\HelpCtr\OfflineCache folder
Open up that folder, if there is one there, delete it and replace it with this one (after you wiped it out, windows created a new one, but the fix is incorrect)"
does he mean the folder 'offline cache' or the folder that's in it? ( which in my case is named personal_32hasho4o9)
"That problem occurs because some system cleaners will wipe out the index.dat file in the C:\WINDOWS\PCHealth\HelpCtr\OfflineCache folder
Open up that folder, if there is one there, delete it and replace it with this one (after you wiped it out, windows created a new one, but the fix is incorrect)"
does he mean the folder 'offline cache' or the folder that's in it? ( which in my case is named personal_32hasho4o9)
#4
Posted 11 October 2005 - 04:54 AM
He(gerryf) means to say that you need to replace the index.dat file which is present in your C:\WINDOWS\PCHealth\HelpCtr\OfflineCache with a fresh one, he also attached a fresh copy of index.dat in his post. So all you have to do is download the attached file and extract it to C:\WINDOWS\PCHealth\HelpCtr\OfflineCache to replace the corrupt index.dat file.
#5
Posted 11 October 2005 - 05:03 AM
cheers. It was the file sitting in offline cache that threw me. working now.
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