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Annoying Problems

Started by littlefairywren , Jan 06 2005 06:36 PM

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#1
littlefairywren
Posted 06 January 2005 - 06:36 PM

littlefairywren

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Hello

I hope someone can help me work this out. I am a newbie and so I have read and followed the pinned, "You Must Read This Before Posting A Hijackthis Log, Required steps before posting your log." I have updated my XP and downloaded all the programs suggested and then follwed the instructions and this is my Hijackthis Log.

If I need any tweaking please let me know.


Logfile of HijackThis v1.99.0
Scan saved at 10:48:56 AM, on 7/01/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\WinFast\WFTVFM\WFWIZ.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\WinFast\WFTVFM\WFFM.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Kimberly\My Documents\EXE's & Drivers & Patches\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.popupsear...sidesearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.popupsear...sidesearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.popupsear...sidesearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.popupsear...sidesearch.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.popupsear...sidesearch.html
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Var2Helper Class - {7412C042-43B8-4F63-AEF3-E786DFAD1484} - C:\WINDOWS\system32\imwire29.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [WinFast Schedule] C:\Program Files\WinFast\WFTVFM\WFWIZ.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [lszihahug] C:\WINDOWS\system32\vqeaat.exe
O4 - HKLM\..\Run: [IMwire] C:\WINDOWS\system32\imwireup.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\\NeroCheck.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Download using Download &Express - E:\EXE'S\Add_Url.htm
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.co...etup1.0.0.8.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplane...DC_1_0_0_44.cab
O16 - DPF: {91433D86-9F27-402C-B5E3-DEBDD122C339} - http://www.netvenda....l/au/games4.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0AF46939-678E-48EA-9B54-D5F2307E9D33}: NameServer = 203.12.160.35 203.12.160.36
O17 - HKLM\System\CS1\Services\Tcpip\..\{0AF46939-678E-48EA-9B54-D5F2307E9D33}: NameServer = 203.12.160.35 203.12.160.36
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

Thank you and regards from Australia
Kimberly
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#2
Guest_thatman_*
Posted 07 January 2005 - 04:01 AM

Guest_thatman_*
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Hi littlefairywren

1) You may wish to print out a copy of these instructions to follow while you complete this procedure.

2)Be sure you're able to view hidden files,

3) Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.popupsear...sidesearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.popupsear...sidesearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.popupsear...sidesearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.popupsear...sidesearch.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.popupsear...sidesearch.html
R3 - Default URLSearchHook is missing

O2 - BHO: Var2Helper Class - {7412C042-43B8-4F63-AEF3-E786DFAD1484} - C:\WINDOWS\system32\imwire29.dll

O4 - HKLM\..\Run: [lszihahug] C:\WINDOWS\system32\vqeaat.exe

O4 - HKLM\..\Run: [IMwire] C:\WINDOWS\system32\imwireup.exe

O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.co...etup1.0.0.8.cab

O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplane...DC_1_0_0_44.cab

O16 - DPF: {91433D86-9F27-402C-B5E3-DEBDD122C339} - http://www.netvenda....l/au/games4.cab

4) Please reboot into safe mode (continually tap the F8 key while your system is starting, select Safe Mode from the menu).

Please use windows explorer to find the following

C:\WINDOWS\system32\imwire29.dll

C:\WINDOWS\system32\vqeaat.exe

C:\WINDOWS\system32\imwireup.exe

Reboot your PC.

If you would please, rescan with HijackThis and post a fresh log in this same topic, and let us know how your system's working. ;)

kc :tazz:
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#3
littlefairywren
Posted 08 January 2005 - 05:37 PM

littlefairywren

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Hi kc

Thanks for your response and directions.
Ok, here is my new log.

Logfile of HijackThis v1.99.0
Scan saved at 10:25:11 AM, on 9/01/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\WinFast\WFTVFM\WFWIZ.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Jasc Software Inc\Paint Shop Pro 7\psp.exe
C:\Program Files\Jasc Software Inc\Paint Shop Pro 7\psp.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Kimberly\My Documents\EXE's & Drivers & Patches\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [WinFast Schedule] C:\Program Files\WinFast\WFTVFM\WFWIZ.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\\NeroCheck.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Download using Download &Express - E:\EXE'S\Add_Url.htm
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

I looked for the 3 items you asked for using windows explorer in safe mode but could not locate them.

The only problem I am having is that one of my graphics programs PSP 7 wont load all of a sudden. Could this be related to my problem and so just re-install the program? Also, I have installed Firefox as suggested on a post as well as Thunderbird. Can I now remove IE and if so, how? Would this free up space?

Thanking you for your time and great help
Kimberly
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#4
Guest_thatman_*
Posted 09 January 2005 - 05:55 AM

Guest_thatman_*
  • Guest
Hi littlefairywren

Dont uninstall ie you will need that for windows updates :tazz:

programs PSP 7 just uninstall the program then reinstall ok :cheers:

Congratulations! Your system is CLEAN ;)

How do you prevent spyware from being installed again? We strongly recommend installing SpywareBlaster (it's free for personal use) Click Here.

Prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted pests.
Block spyware/tracking cookies in Internet Explorer and Mozilla/Firefox.
Restrict the actions of potentially dangerous sites in Internet Explorer.
Consumes no system resources.

Download, run, check for updates, download updates, select all, protect against checked. All done. Check for updates every couple of weeks. If you have any errors running the program like a missing file see the link at the bottom of the javacool page.

It's also very important to keep your system up to date to avoid unnecessary security risks. Click Here to make sure that you have the latest patches for Windows.

These next two steps are optional, but will provide the greatest protection.
1. Use ANY browser besides Internet Explorer, almost every exploit is crafted to take advantage of an IE weakness. We usually recommend FireFox Posted Image.
2. Install Sun's Java. It's much more secure than Microsoft's Java Virtual Machine .

It's okay to delete the Hijack This folder if everything is working okay.

After doing all these, your system will be thoroughly protected from future threats. :cheers:

kc :thumbsup:
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#5
littlefairywren
Posted 09 January 2005 - 06:21 PM

littlefairywren

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Thank you very much for your help and time. I was ready to give up!!
Have a great 2005,
Regards littlefairywren
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