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Missing Run32dll


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#16
coachwife6

coachwife6

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I needede you to run Hijack This and put a check mark in that box. Please run it again and get rid of:

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.r...ip/RdxIE601.cab
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#17
drlneil

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Hi,
Ok I am an eedjit. Eliminated that file with 'Hijack this' and attach the new logfile.
Thanks again, where do I try next? Sorry to be a bother.

Logfile of HijackThis v1.99.0
Scan saved at 18:16:13, on 01/16/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\PTSNOOP.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\STARTER.EXE
C:\PROGRAM FILES\OFFICE MOUSE\1.1\MOFFICE.EXE
C:\PROGRAM FILES\BROWSER MOUSE\R2M.EXE
C:\PROGRAM FILES\OFFICE MOUSE\1.1\MOUSE32A.DAT
C:\PROGRAM FILES\LEXMARK X5100 SERIES\LXBABMGR.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\PROGRAM FILES\AHEAD\INCD\INCD.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\PROGRAM FILES\LEXMARK X5100 SERIES\LXBABMON.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
C:\WINDOWS\SYSTEM\LEXPPS.EXE
C:\PROGRAM FILES\TESCONET\TESCONET.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\MY DOCUMENTS\HIJACK THIS\HIJACKTHIS.EXE 2.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://portal.netlin...et/2/index.html
F1 - win.ini: load=ptsnoop.exe
O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRAM FILES\FLASHGET\JCCATCH.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRAM FILES\FLASHGET\FGIEBAR.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [AtiCwd32] Aticwd32.exe
O4 - HKLM\..\Run: [AtiQiPcl] AtiQiPcl.exe
O4 - HKLM\..\Run: [EnsoniqMixer] starter.exe
O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Office mouse\1.1\moffice.exe
O4 - HKLM\..\Run: [FLMBROWSEMOUSE2] C:\Program Files\Browser MOUSE\R2M.EXE
O4 - HKLM\..\Run: [LexStart] lexstart.exe
O4 - HKLM\..\Run: [Tesco.net] rundll32 C:\PROGRA~1\TESCONET\RyDial.dll,QuickStart
O4 - HKLM\..\Run: [CallControl 4.5] C:\Program Files\FaxTalk Communicator\FTCtrl32.exe /autoload
O4 - HKLM\..\Run: [Lexmark X5100 Series] "C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe"
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Write a Review... - http://client.alexa....ions/review.htm
O8 - Extra context menu item: Open Frame in &New Window - C:\WINDOWS\WEB\frm2new.htm
O8 - Extra context menu item: &Highlight - C:\WINDOWS\WEB\highlight.htm
O8 - Extra context menu item: &Web Search - C:\WINDOWS\WEB\selsearch.htm
O8 - Extra context menu item: &Links List - C:\WINDOWS\WEB\urllist.htm
O8 - Extra context menu item: Zoom &In - C:\WINDOWS\WEB\zoomin.htm
O8 - Extra context menu item: Zoom O&ut - C:\WINDOWS\WEB\zoomout.htm
O8 - Extra context menu item: I&mages List - C:\WINDOWS\Web\imglist.htm
O8 - Extra context menu item: Download using FlashGet - C:\PROGRAM FILES\FLASHGET\jc_link.htm
O8 - Extra context menu item: Download All by FlashGet - C:\PROGRAM FILES\FLASHGET\jc_all.htm
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRAM FILES\FLASHGET\FLASHGET.EXE
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRAM FILES\FLASHGET\FLASHGET.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O15 - Trusted Zone: http://register-tesc...usiness.ntl.com
O15 - Trusted Zone: http://memberservices.tesco.net
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredim...er/imloader.cab
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#18
coachwife6

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Hi Lindsey:

We have run out of obvious options, so let's try a few things and see if that helps.

This will not change up your computer - just your start-up. I have found several other forums take this off of the start-up.

Check these in Hijack This.

O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Office mouse\1.1\moffice.exe
O4 - HKLM\..\Run: [FLMBROWSEMOUSE2] C:\Program Files\Browser MOUSE\R2M.EXE

O4 - HKLM\..\Run: [Tesco.net] rundll32 C:\PROGRA~1\TESCONET\RyDial.dll,QuickStart


I would also uninstall incredimail.

Clean out your temp. files/ Run adaware and reboot and post a new log. :tazz:
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#19
drlneil

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Good morning, we have snow this am!
Took out the three files you mentioned and also incredimail.
Ran 'adaware'. It freezes when about 80% done. Smartscan works and gives a negative report. Downloaded 'adaware' updates and ran full scan 3 more times but froze again at about the same point with a report that some critical factors found, but because it froze, could not do anything about them.
Did also clean out temp files.
Everything else works, but I have to take longer routes round to get things to do so. Still no access to 'my computer' components, printer and desktop properties.
Here is a new hijack this file.

Logfile of HijackThis v1.99.0
Scan saved at 07:29:44, on 01/18/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\PTSNOOP.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\STARTER.EXE
C:\PROGRAM FILES\LEXMARK X5100 SERIES\LXBABMGR.EXE
C:\PROGRAM FILES\AHEAD\INCD\INCD.EXE
C:\PROGRAM FILES\LEXMARK X5100 SERIES\LXBABMON.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
C:\WINDOWS\SYSTEM\LEXPPS.EXE
C:\PROGRAM FILES\TESCONET\TESCONET.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\WUAUCLT.EXE
C:\MY DOCUMENTS\HIJACK THIS\HIJACKTHIS.EXE 2.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://portal.netlin...et/2/index.html
F1 - win.ini: load=ptsnoop.exe
O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRAM FILES\FLASHGET\JCCATCH.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRAM FILES\FLASHGET\FGIEBAR.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [AtiCwd32] Aticwd32.exe
O4 - HKLM\..\Run: [AtiQiPcl] AtiQiPcl.exe
O4 - HKLM\..\Run: [EnsoniqMixer] starter.exe
O4 - HKLM\..\Run: [LexStart] lexstart.exe
O4 - HKLM\..\Run: [CallControl 4.5] C:\Program Files\FaxTalk Communicator\FTCtrl32.exe /autoload
O4 - HKLM\..\Run: [Lexmark X5100 Series] "C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe"
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [Tesco.net] rundll32 C:\PROGRA~1\TESCONET\RyDial.dll,QuickStart
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Write a Review... - http://client.alexa....ions/review.htm
O8 - Extra context menu item: Open Frame in &New Window - C:\WINDOWS\WEB\frm2new.htm
O8 - Extra context menu item: &Highlight - C:\WINDOWS\WEB\highlight.htm
O8 - Extra context menu item: &Web Search - C:\WINDOWS\WEB\selsearch.htm
O8 - Extra context menu item: &Links List - C:\WINDOWS\WEB\urllist.htm
O8 - Extra context menu item: Zoom &In - C:\WINDOWS\WEB\zoomin.htm
O8 - Extra context menu item: Zoom O&ut - C:\WINDOWS\WEB\zoomout.htm
O8 - Extra context menu item: I&mages List - C:\WINDOWS\Web\imglist.htm
O8 - Extra context menu item: Download using FlashGet - C:\PROGRAM FILES\FLASHGET\jc_link.htm
O8 - Extra context menu item: Download All by FlashGet - C:\PROGRAM FILES\FLASHGET\jc_all.htm
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRAM FILES\FLASHGET\FLASHGET.EXE
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRAM FILES\FLASHGET\FLASHGET.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O15 - Trusted Zone: http://register-tesc...usiness.ntl.com
O15 - Trusted Zone: http://memberservices.tesco.net

Thanks, Lindsay Neil
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#20
drlneil

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Hi,
Omitted to knock off one of the programmes you suggested, but have now done so.
This is the corrected Hijack log.
Thanks Lindsay Neil

Logfile of HijackThis v1.99.0
Scan saved at 14:21:31, on 01/20/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\PTSNOOP.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\STARTER.EXE
C:\PROGRAM FILES\LEXMARK X5100 SERIES\LXBABMGR.EXE
C:\PROGRAM FILES\AHEAD\INCD\INCD.EXE
C:\PROGRAM FILES\LEXMARK X5100 SERIES\LXBABMON.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
C:\WINDOWS\SYSTEM\LEXPPS.EXE
C:\PROGRAM FILES\TESCONET\TESCONET.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\MY DOCUMENTS\HIJACK THIS\HIJACKTHIS.EXE 2.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://portal.netlin...et/2/index.html
F1 - win.ini: load=ptsnoop.exe
O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRAM FILES\FLASHGET\JCCATCH.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRAM FILES\FLASHGET\FGIEBAR.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [AtiCwd32] Aticwd32.exe
O4 - HKLM\..\Run: [AtiQiPcl] AtiQiPcl.exe
O4 - HKLM\..\Run: [EnsoniqMixer] starter.exe
O4 - HKLM\..\Run: [LexStart] lexstart.exe
O4 - HKLM\..\Run: [CallControl 4.5] C:\Program Files\FaxTalk Communicator\FTCtrl32.exe /autoload
O4 - HKLM\..\Run: [Lexmark X5100 Series] "C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe"
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Write a Review... - http://client.alexa....ions/review.htm
O8 - Extra context menu item: Open Frame in &New Window - C:\WINDOWS\WEB\frm2new.htm
O8 - Extra context menu item: &Highlight - C:\WINDOWS\WEB\highlight.htm
O8 - Extra context menu item: &Web Search - C:\WINDOWS\WEB\selsearch.htm
O8 - Extra context menu item: &Links List - C:\WINDOWS\WEB\urllist.htm
O8 - Extra context menu item: Zoom &In - C:\WINDOWS\WEB\zoomin.htm
O8 - Extra context menu item: Zoom O&ut - C:\WINDOWS\WEB\zoomout.htm
O8 - Extra context menu item: I&mages List - C:\WINDOWS\Web\imglist.htm
O8 - Extra context menu item: Download using FlashGet - C:\PROGRAM FILES\FLASHGET\jc_link.htm
O8 - Extra context menu item: Download All by FlashGet - C:\PROGRAM FILES\FLASHGET\jc_all.htm
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRAM FILES\FLASHGET\FLASHGET.EXE
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRAM FILES\FLASHGET\FLASHGET.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O15 - Trusted Zone: http://register-tesc...usiness.ntl.com
O15 - Trusted Zone: http://memberservices.tesco.net
  • 0

#21
coachwife6

coachwife6

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Hey Lindsey: It's been so long. Please tell me again what problems you're having now.

I had a question: why keep Tesco in your trusted zone? Is that something you use regularly?
  • 0

#22
drlneil

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Hi again,
Thanks for sticking with me!
The problem remains that, initially I got error messages saying that 'run32dll' file not found. this meant that I could not, and still can't access any of the things in 'mycomputer - control panel'. I can't link up when hitting the IE or OE icons with the ISP connection dialogue box which has to be activated separately from the desktop. So although everything works, I cant do anything from the control panel.
I have tried a few things, I downloaded a bunch of dll files and tried to insert them (I've forgotten what I did exactly) and I now get a 'run32dll' box at start up which has to be clicked off to carry on, and the same box appears on clicking anything in the control panel.
The box has 2 files, 'run32dll read me' and 'run32dll. exe' and clicking on 'exe' gets you a window saying 'access denied etc'.
I was advised to upgrade to WinME from W98 SE which I did with no benefit and my 'guru' then suggested I try yourselves, which is where I am at.
Tesco is my ISP as you know, but I haven't designated anyone as a 'trusted zone', they must have the designation included in their CD to join.
I really do appreciate your time and trouble. I live out in the sticks here and computer buffs are hard to come by. Competent ones even harder!
Lindsay
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