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system crashes when i run antispyware


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#1
martin1970

martin1970

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when i run microsoft antispyware and spybot search and destroy ver 1.4 my system crashes and shows a blue screen. have tried all the things you recommend except spybot which i cant run because it crashes but tried it in safe mode and is ok but again in normal windows xp mode it crashes again.here is ewido and hijacthis reports---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 14:31:05, 12/10/2005
+ Report-Checksum: A202143B

+ Scan result:

C:\Documents and Settings\Abbie\Cookies\abbie@ad.yieldmanager[2].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Abbie\Cookies\abbie@doubleclick[2].txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
C:\Documents and Settings\Abbie\Cookies\abbie@revenue[1].txt -> Spyware.Cookie.Revenue : Cleaned with backup
C:\Documents and Settings\SOPHIE\Cookies\sophie@advertising[1].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\Documents and Settings\SOPHIE\Cookies\sophie@atdmt[2].txt -> Spyware.Cookie.Atdmt : Cleaned with backupLogfile of HijackThis v1.99.1
Scan saved at 16:21:47, on 12/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\Owner\My Documents\My Received Files\memuse.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O4 - HKLM\..\Run: [CcApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewid...oOnlineScan.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by101fd.bay10...es/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1125020677577
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by101fd.bay10...ex/HMAtchmt.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{371CBD05-DA96-43EF-9135-E225E91936DB}: NameServer = 62.241.162.200 158.43.240.3
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe


C:\Documents and Settings\SOPHIE\Cookies\sophie@doubleclick[1].txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
C:\Documents and Settings\SOPHIE\Cookies\sophie@questionmarket[1].txt -> Spyware.Cookie.Questionmarket : Cleaned with backup
C:\Documents and Settings\SOPHIE\Cookies\sophie@servedby.advertising[1].txt -> Spyware.Cookie.Advertising : Cleaned with backup


::Report Endd it was ok.but when you run windows in normal mode it crashes.
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#2
tampabelle

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Please download SilentRunners from here:
http://www.silentrun...ent Runners.zip

Unzip it to the desktop and double-click on it.

If you get any kind of warning message about scripts, please choose to allow the script to run.

When the scan is finished, a message will pop up and a logfile will have been created on the desktop.

Please post the entire contents of this logfile for me to see.


Please download RootKitRevealer from here:
http://www.sysintern...kitrevealer.zip

Unzip it to the desktop, run it, and click Scan.

This will generate a log file; please post the entire contents of the log file here for me to see.
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#3
martin1970

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Please download SilentRunners from here:
http://www.silentrun...ent Runners.zip

Unzip it to the desktop and double-click on it.

If you get any kind of warning message about scripts, please choose to allow the script to run.

When the scan is finished, a message will pop up and a logfile will have been created on the desktop.

Please post the entire contents of this logfile for me to see.
Please download RootKitRevealer from here:
http://www.sysintern...kitrevealer.zip

Unzip it to the desktop, run it, and click Scan.

This will generate a log file; please post the entire contents of the log file here for me to see.

"Silent Runners.vbs", revision 41, http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"PopUpStopperFreeEdition" = ""C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"" ["Panicware, Inc."]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"CcApp" = ""C:\Program Files\Common Files\Symantec Shared\ccApp.exe"" ["Symantec Corporation"]
"gcasServ" = ""C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"" [MS]
"THGuard" = ""C:\Program Files\TrojanHunter 4.2\THGuard.exe"" ["Mischel Internet Security"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\hticons.dll" ["Hilgraeve, Inc."]
"{1CDB2949-8F65-4355-8456-263E7C208A5D}" = "Desktop Explorer"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\nvshell.dll" ["NVIDIA Corporation"]
"{1E9B04FB-F9E5-4718-997B-B8DA88302A47}" = "Desktop Explorer Menu"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\nvshell.dll" ["NVIDIA Corporation"]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Outlook Custom Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~4\Office\OLKFSTUB.DLL" [MS]
"{7C9D5882-CB4A-4090-96C8-430BFE8B795B}" = "Webroot Spy Sweeper Context Menu Integration"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\Webroot\SPYSWE~1\SSCtxMnu.dll" ["Webroot Software, Inc."]
"{640167b4-59b0-47a6-b335-a6b3c0695aea}" = "Portable Media Devices"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\Audiodev.dll" [MS]
"{cc86590a-b60a-48e6-996b-41d25ed39a1e}" = "Portable Media Devices Menu"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\Audiodev.dll" [MS]
"{B41DB860-8EE4-11D2-9906-E49FADC173CA}" = "WinRAR shell extension"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
"{EBDF1F20-C829-11D1-8233-FF20AF3E97A9}" = "TrojanHunter Menu Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\TROJAN~1.2\contmenu.dll" [null data]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\
INFECTION WARNING! "{9EF34FF2-3396-4527-9D27-04C8C1C67806}" = "Microsoft AntiSpyware Service Hook"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft AntiSpyware\shellextension.dll" [MS]
INFECTION WARNING! "{54D9498B-CF93-414F-8984-8CE7FDE0D391}" = "ewido shell guard"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido\security suite\shellhook.dll" ["TODO: <Firmenname>"]

HKLM\Software\Classes\*\shellex\ContextMenuHandlers\
ewido\(Default) = "{57BD36D7-CE32-4600-9B1C-1A0C47EFC02E}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido\security suite\context.dll" ["ewido networks"]
TrojanHunter\(Default) = "{EBDF1F20-C829-11D1-8233-FF20AF3E97A9}"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\TROJAN~1.2\contmenu.dll" [null data]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]

HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers\
ewido\(Default) = "{57BD36D7-CE32-4600-9B1C-1A0C47EFC02E}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido\security suite\context.dll" ["ewido networks"]
TrojanHunter\(Default) = "{EBDF1F20-C829-11D1-8233-FF20AF3E97A9}"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\TROJAN~1.2\contmenu.dll" [null data]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]

HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\
SpySweeper\(Default) = "{7C9D5882-CB4A-4090-96C8-430BFE8B795B}"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\Webroot\SPYSWE~1\SSCtxMnu.dll" ["Webroot Software, Inc."]
TrojanHunter\(Default) = "{EBDF1F20-C829-11D1-8233-FF20AF3E97A9}"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\TROJAN~1.2\contmenu.dll" [null data]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]


Active Desktop and Wallpaper:
-----------------------------

Active Desktop is disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState

HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Wallpaper1.bmp"


Enabled Screen Saver:
---------------------

HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINDOWS\System32\ssstars.scr" [MS]


Enabled Scheduled Tasks:
------------------------

"Norton AntiVirus - martin" -> launches: "C:\PROGRA~1\NORTON~1\NAVW32.EXE /task:C:\DOCUME~1\Owner\APPLIC~1\Symantec\NORTON~1\Tasks\6DE.sca" ["Symantec Corporation"]
"Norton AntiVirus - Scan my computer" -> launches: "C:\PROGRA~1\NORTON~1\NAVW32.exe /task:C:\DOCUME~1\ALLUSE~1\APPLIC~1\Symantec\NORTON~1\Tasks\mycomp.sca" ["Symantec Corporation"]
"Symantec NetDetect" -> launches: "C:\Program Files\Symantec\LiveUpdate\NDETECT.EXE" ["Symantec Corporation"]


Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]

Transport Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 17
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05


Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

EPSON Printer Status Agent2, EPSONStatusAgent2, "C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe" ["SEIKO EPSON CORPORATION"]
ewido security suite control, ewido security suite control, "C:\Program Files\ewido\security suite\ewidoctrl.exe" ["ewido networks"]
Norton AntiVirus Auto Protect Service, navapsvc, ""C:\Program Files\Norton AntiVirus\navapsvc.exe"" ["Symantec Corporation"]
Symantec Event Manager, ccEvtMgr, ""C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"" ["Symantec Corporation"]
SymWMI Service, SymWSC, ""C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe"" ["Symantec Corporation"]
Webroot Spy Sweeper Engine, svcWRSSSDK, "C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe" ["Webroot Software, Inc."]


Print Monitors:
---------------

HKLM\System\CurrentControlSet\Control\Print\Monitors\
EPSON V5 2KMonitor\Driver = "EBPMON2.DLL" ["SEIKO EPSON CORPORATION"]


----------
+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ To search all directories of local fixed drives for DESKTOP.INI
DLL launch points and all Registry CLSIDs for dormant Explorer Bars,
use the -supp parameter or answer "No" at the first message box.
---------- (total run time: 58 seconds, including 18 seconds for message boxes)

SOFTWARE 1/1/1601 01:00 0 bytes Error dumping hive: The system cannot find the file specified.
HKLM\SYSTEM\ControlSet002\Enum\Root\LEGACY_PARVDM 12/10/2002 00:43 0 bytes Hidden from Windows API.
HKLM\SYSTEM\ControlSet002\Enum\Root\LEGACY_PERSTOR 9/22/2005 13:02 0 bytes Hidden from Windows API.
HKLM\SYSTEM\ControlSet002\Services\PerSTOR 10/12/2005 13:20 0 bytes Hidden from Windows API.
C:\WINDOWS\system32\drivers\sereoprt9.sys 9/22/2005 13:02 12.00 KB Hidden from Windows API.
C:\WINDOWS\system32\pcpxtspk.exe 9/22/2005 13:02 424.00 KB Hidden from Windows API.

i hope ive sent this to the correct place this time sorry im new to forum
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#4
tampabelle

tampabelle

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Download Killbox& put it on the desktop where you can find it easily

Reboot into safe mode by following instructions here:


Now Start killbox paste the first file listed below into the full pathname and file to delete box

The file name will appear in the window and if the file exists it will appear in blue under that window then select delete on reboot , press the red X button, say yes to the prompt and NO to reboot now then repeat for each file in turn

[Note: Killbox makes backups of all deleted files in a folder called C:\!submit ] If Killbox tells you any files are missing don't worry

C:\WINDOWS\system32\drivers\sereoprt9.sys
C:\WINDOWS\system32\pcpxtspk.exe

Then on killbox top bar press tools/delete temp files and follow those prompts and say yes to everything

1) Open Control Panel
2) Click on Internet Options
3) On the General Tab, in the middle of the screen, click on Delete Files
4) You may also want to check the box "Delete all offline content"
5) Click on OK and wait for the hourglass icon to stop after it deletes the temporary internet files
6) You can now click on Delete Cookies and click OK to delete cookies that websites have placed on your hard drive

then reboot the PC.

Let me know how your PC is behaving now !!!!!!
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#5
martin1970

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well so far so good thanks very much can now run my antispyware with no crashes yet so far. also before the crashes started happening i noticed that they kept on finding APROPOS adware they said they removed it but on a rescan it always came back not now its totally gone and its not even in the registry. i had tried to remove it manually but it kept coming back but as ive just said its gone, GREAT,again thanks very much tampabelle :tazz:
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#6
tampabelle

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Hi Martin,


We can disable Ewido from running at startup. Conflicts can arise between multiple anti-virus programs and can severely hamper the performance of the PC.


Click on Start ---> Run. Type Services.msc and hit enter. Locate the item - ewido security suite control. Right click on it and then click on properties. In the Startup Type choose the option Disable. Similarly disable the service - ewido security suite guard. Close the window.


You can use Ewido to scan your PC whenever you want by manually running it. Please make sure that you get the updates for Ewido before scanning with it each time.
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#7
tampabelle

tampabelle

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Hi Martin,


CONGRATULATIONS !!!!!!!!!!! Your PC is clean now :tazz:



I would recommend the following steps to keep your PC clean (especially Step 1 to install critical Windows patches including Service Pack 2 or SP2 if not already installed and Step 8 now that your PC is clean) -

PREVENTIVE MEASURES FOR FUTURE

Operating System
1. Keep the Windows and Internet Explorer updated with the latest fixes. These fixes are available free from Microsoft. Click on Tools in the IE menu bar and then on Windows update. You can also use the following links

Windows security and critical updates
Internet Explorer security and critical updates

Also ensure that automatic updates are enabled for faster updation of the system.
(Right click on My Computer on your desktop, properties and Automatic Updates tab.


Anti-Virus Software
2. Keep your Anti-virus program updated with the latest definitions. Some of the common anti-virus programs in use are :

Norton Anti-Virus
McAfee Anti-Virus
AVG Anti-Virus --- freeware
Avast Home Edition --- freeware

Use only one anti-virus program as multiple such programs can create conflicts between themselves and severely hamper the performance of your PC.


Firewall
3. You should also have a good firewall. Here are 3 free ones available for personal use:
Sygate Personal Firewall, Kerio Personal Firewall, ZoneAlarm


Internet Browsers
4. Have robust explorer settings. It is preferable to use an internet browser other that IE as most of the malware is targetted at IE. In case you prefer to use IE, then download a list of innocent looking but harmful websites from IE-Spyad and install it on ur PC. IE-SPYAD puts over 5000 sites in your internet explorer's restricted zone, so you'll be protected when you visit innocent-looking sites that aren't really innocent at all.

Some alternate browsers I suggest are Firefox Mozilla Browser and Opera

Ensure that Security level, irrespective of whichever browser you use, is set at Medium or higher, restrict the usage of cookies and activeX components.


Spyware Protection
5. Have a wall of protection against spyware / adware by installing SpywareBlaster and SpywareGuard.

SpywareBlaster and SpywareGuard are by JavaCool and both are free programs.
SpywareBlaster will prevent spyware from being installed and consumes no system resources.
SpywareGuard offers realtime protection from spyware installation and browser hijack attempts. Both have free ongoing updates.


Spyware Removers
6. Install programs for scanning for malware and uninstalling them. Two of the best programs, both are freeware, are :

Spybot Search & Destroy - A powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections.

AdAware SE Personal Edition - Another very powerful tool which searches and kills nasties that infect your system. AdAware and Spybot Search & Destroy compliment each other very well.


Regular Maintenance of PC
7. Finally, invest some time for regular maintenance of your PC. Delete the temporary Internet files, temporary files, cookies etc. Click on Start button, Programs, Accessories, System Tools and run the program Disk Cleanup. Follow the instructions.

An alternate freeware software which can be used is CleanUp.

Keep your Registry clean. My favourite software is Registry First Aid. This is not a freeware but a trial version can be downloaded.


System Restore Points
8. Since your PC is currently clean, create a system restore point. A system restore would enable you to revert to the settings on the PC when the restore point was created. It is also a good idea to flush all earlier system restore points which may be containing infected files.

Click on Start ---> Help and Support.

Under Help and Support Resources, click on System Restore. Click on "create a restore point". Click on Next and follow the instructions to create the system restore point.


Now Click on start ---> Run. Type in - cleanmgr - and hit enter. In the window which opens, it will ask you to choose your default drive (most likely C:\). Click on OK. It will scan your hard disks for cleaning up and may take a couple of minutes. Be patient.

After the scan is complete, click on "More Options" tab. Click on cleanup button in the System Restore section. Click on Yes when you are prompted - Are you sure you want to delete all but the most recent restore point?

Click on OK and exit Disk Cleanup.



Go ahead and enjoy a clean PC !!!!!!!!!!!!!

Edited by tampabelle, 13 October 2005 - 02:31 PM.

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