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Problems with Excel


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#1
shurl

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I'm having problems with my Excel application. When I click on it to open it, it opens up and I can see it for a second and then it instantly shuts itself down. If I reboot my computer, it will work correctly for a brief period of time, but then the same thing starts happening again. Any suggestions?
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#2
dsenette

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start > run, type
eventvwr.msc
<enter>

Look under systems and applications for items with red Xs that happened at the SAME time as your problem...list them here.
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#3
shurl

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I'm having problems with my Excel application. When I click on it to open it, it opens up and I can see it for a second and then it instantly shuts itself down. If I reboot my computer, it will work correctly for a brief period of time, but then the same thing starts happening again. Any suggestions?


Ok...help me a little more. I'm not sure where to look for systems :tazz:
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#4
dsenette

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in the event viewer there should be 3 tabs on the left side application system and security.....we don't care about the security one...just the app and system
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#5
shurl

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Ok...help me a little more. I'm not sure where to look for systems :tazz:


OK...I saw the rest of your directions of what to type when I go to start and then run. There are several red x's . They all either say "Autoenrollment" or "userenv" under source.
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#6
dsenette

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are they at the same time as the excell crashes?....is there anything under the application logg with anything red?
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#7
shurl

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On the system tab, the red x's say "W32Time" under the source. I can't really tell if it's happening at the same time or not.

Edited by shurl, 12 October 2005 - 10:48 AM.

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#8
dsenette

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can you click on one of those usernv ones and post the dtail? the same with the autoenrolement
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#9
shurl

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Here is what it says on the system error W32Time:
The time provider NtpClient is configured to acquire time from one or more time sources, however none of the sources are currently accessible. No attempt to contact a source will be made for 29 minutes. NtpClient has no source of accurate time.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.

Here is the application error autoenrollment one:
Automatic certificate enrollment for local system failed to contact the active directory (0x8007054b). The specified domain either does not exist or could not be contacted.
Enrollment will not be performed.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.

And the application error userenv one:
Windows cannot obtain the domain controller name for your computer network. (The specified domain either does not exist or could not be contacted. ). Group Policy processing aborted.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
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#10
dsenette

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ok...well obviously your computer is part of a domain...is this a work computer? and neither of those corresponds to the excel issue...

do you have your office disk?
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#11
shurl

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it is a work computer although I'm not located at the work site and it is only connected to my personal internet connection. It is not networked anywhere. I do have the office disks. Should I insert them and try reinstalling?
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#12
dsenette

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maybe....or just put the cd in and try to start excell
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#13
shurl

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no luck...still doing the same thing.
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