[cuhri]

[font=Arial][size=2]

Hi Guys! I'm trying to get rid of question marks that show up on attachements I receive. They seem to be in place of other punctuation. Don't know if this is a WIN98 problem, an IE problem or just me being stupid. They are just getting annoying and I need to get rid of the little buggers.

Thanks for any help (in advance).

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could you explain the problem a little bit better? where are the question marks showin gup?

[dsenette]

could you explain the problem a little bit better? where are the question marks showin gup?

[cuhri]

could you explain the problem a little bit better? where are the question marks showin gup?

Wow! That response was fast, dsenette!

They are showing up within attached text along with images (in place of apostrophes or other punctuation) and also space in between photos. This happens usually within attachments that have both images and text.

I've been getting a few Chinese spam e-mails lately which want to download their characters, but I always turn that off. Do you think that may be causing the problem?

[dsenette]

Please go to the malware forum in my signature and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.



try that first....and let's make sure you're 100% clean....then come back to this thread

[makai]

The question marks are appearing in places where asian characters are supposed to be displayed. Unless you have installed asian language support you will always see question marks. You might look up/install Global IME if you actually want the asian characters displayed correctly.

Edited by makai, 12 October 2005 - 02:40 PM.

[cuhri]

Thanks for your input, Makai.

I really don't want to display the Chinese characters and would rather not see the question marks either.

I'm still doing multiple scans for malware right now. Let's see what comes up.

Thanks again!

[cuhri]

Well, I downloaded the latest version of Ad-Aware and ran it.
Result: No suspicious objects detected. Did find 5 negligible items and removed those.

Tried to download CW Shredder...got the "CW Shredder appears to be corrupt" message.

Tried to download SpyBot 1.4...got the "SpyBot appears to be corrupt" message.

Ran my older version of SpyBot 1.3:
Result: No immediate threats

Downloaded and ran Panda Software.
Result: 0 items detected

Downloaded and ran Trojan Hunter.
Result: Found 2 trojan files and removed them.

Rebooted and ran Hijack This.

Here is my HijackThis logfile:

Logfile of HijackThis v1.99.0
Scan saved at 3:24:34 PM, on 10/12/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\EVNTSVC.EXE
C:\PROGRAM FILES\ALWIL SOFTWARE\AVAST4\ASHWEBSV.EXE
C:\PROGRAM FILES\TROJANHUNTER 4.2\THGUARD.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SLRUNDLL.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\MY DOWNLOAD FILES\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Downloads\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [avast! Web Scanner] C:\PROGRA~1\ALWILS~1\AVAST4\ASHWEBSV.EXE
O4 - HKLM\..\Run: [TrojanScanner] C:\Program Files\Trojan Remover\Trjscan.exe
O4 - HKLM\..\Run: [THGuard] "C:\PROGRAM FILES\TROJANHUNTER 4.2\THGUARD.EXE"
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKLM\..\RunServices: [avast!] C:\Program Files\Alwil Software\Avast4\ashServ.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: ConferenceRoom Java Client - http://chat.bigpond.com/java/cr.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab