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DEVICE MANAGER -YELLOW "?"s - Other Devices


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#1
SimplyRose

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Here are the details in Device Manager:


Device Manager ?

Device Manager:
-? Other devices
|_? Application Management
|_? Performance Logs and Alerts


Application Management Properties:
Properties: GENERAL (tab)
Device status –
The drivers for this device are not installed. (Code 28)

To reinstall the drivers for this device, click Reinstall Driver.

NOTE: Under the
DETAILS (tab)

Device Instance Id
ROOT\LEGACY_APPMGMT\0000

Enumerator
ROOT

Devnode Flags
DN_ROOT_ENUMERATED
DN_HAS_PROBLEM
DN_DISABLEABLE
DN_NT_ENUMERATOR
DN_NT_DRIVER

ConfigFlags
CONFIGFLAG_FAILEDINSTALL

Current Power State
D3

Power Capabilities
PDCAP_D0_SUPPORTED
PDCAP_D3_SUPPORTED

Power State Mappings
S0->D0
S1->D3
S2->D3
S3->D3
S4->D3
S5->D3

_______________________________________________________________

Performance Logs and Alerts Properties:
Properties: GENERAL (tab)
Device status –
The drivers for this device are not installed. (Code 28)

To reinstall the drivers for this device, click Reinstall Driver.

NOTE: Under the
DETAILS (tab)

Device Instance Id
ROOT\LEGACY_SYSMONLOG\0000

Enumerator
ROOT

Devnode Flags
DN_ROOT_ENUMERATED
DN_HAS_PROBLEM
DN_DISABLEABLE
DN_NT_ENUMERATOR
DN_NT_DRIVER

ConfigFlags
CONFIGFLAG_FAILEDINSTALL

Current Power State
D3

Power Capabilities
PDCAP_D0_SUPPORTED
PDCAP_D3_SUPPORTED

Power State Mappings
S0->D0
S1->D3
S2->D3
S3->D3
S4->D3
S5->D3

_________________________________________________________

I tried changing the properties in both "START-UP" option to "MANUAL" but they
were already the selected option.
Did it anyway, and rebooted.
Nothing changed.

Here is further information on these to warnings:

Under Application Management:

DESCRIPTION: Provides software installation services such as Assign, Publish, and Remove.

Path to executable:
C:\WINDOWS\system32\svchost.exe –k netsvcs

I tried clicking “Start”, this is the error that came up:

Error:
Could not start Application Management service on Local Computer.
Error 126: The specified module could not be found.

Under Performance Logs and Alerts:

DESCRIPTION: Collects performance data from local or remote computers based on preconfigured schedule parameters, then writes the data to a log or triggers an alert. If this service is stopped, performance information will not be collected. If this service is disabled, any services that explicitly depend on it will fail to start.

Path to executable:
C:\WINDOWS\system32\smlogsvc.exe

I tried clicking “Start”, this is the error that came up:

Error:
The Performance Logs and Alerts service on Local Computer started and stopped. Some services stop automatically if they have no work to do, for example, the Performance Logs and Alerts service.

NOTE:
This was what was in the LOG ON (tab)
(.)tic on: This Account: NT Authority\Network Service
Password: ***
Confirm Password: ***

_____________________________________________________________________________

I can't figure out what these are and wonder if anyone knows how to correct them?

Thanks!
:tazz:
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#2
darth_ash

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Hi SimplyRose,
Services in Windows are listed in two places either in services.msc or the Device Manager(you can view these services by click View -> Show Hidden Devices in Device Manager).

The Application Management and the Performance Logs and Alerts are listed in services.msc, somehow on your PC there settings is changed to be listed in the Device Manger. We can modify it to showup back in services.msc only
Dowload the 2 attached files, unzip them and double-click on the extracted .reg files to merge with registry and reboot your PC.

Attached Files


Edited by darth_ash, 12 October 2005 - 04:35 PM.

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#3
SimplyRose

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Hi darth_ash !

I did that, after reboot, they are still there.

Also, when I viewed the Hidden Devices, there were 2 other items with a "!" in Yellow too.

They were under: Non-Plug and Play Drivers:

1] mdmxsdk
2] rxp

What should I be doing now with these issue?

I appreciate your help!

Thank You,
:tazz:

Edited by SimplyRose, 12 October 2005 - 06:58 PM.

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#4
MarkDreams

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Hi Rose
Having read all you said I explored my PC to compare data. Is your system XP Home or XP Pro
as when I selected Application Management Properties the tabs displayed on my machine were
General / Log On / Recovery / Dependencies . Maybe the Details did not display on my machine as I had not got those errors?

darth_ash
How did you know where these services should reside and What files were required to correct this error?
Is this information gleaned through years of experience or detailed in some document? I ask simply because I want to learn and am willing to learn; just sometimes knowing where to look might help.
(Needless to say you guys astound me with info you know!) :tazz: :)
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#5
SimplyRose

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Hi MarkDreams! :)

My System is XP Home Edidion.

To get to the same properties tab that you found on your PC:

I clicked "START", "RUN", typed in: "Services.msc" clicked "ENTER"

This opened the "Services" window in which I "Right-Clicked" on the "Application Management" and
selected "PROPERTIES"

This is from the last part of my Information I provided starting from:

I tried changing the properties in both "START-UP" option to "MANUAL" but they
were already the selected option.
Did it anyway, and rebooted.
Nothing changed.

Here is further information on these to warnings:

Under Application Management:

_____________________________________________________

The "DETAILS" tab is found in the "DEVICE MANAGER"

The "DEVICE MANAGER" is found by: "RIGHT-CLICKING" on "MY COMPUTER" on your desktop
and clicking "PROPERTIES".

This will open the "System Properties" window!

Here you will find a tab that says: "HARDWARE"
This is where you will see the Device Manager, click on the "DEVICE MANAGER"

The "DEVICE MANAGER" window will then open up.

This is where your computers devices are located and you will clearly see if there are any "ERRORS" if any. This is where the "YELLOW QUESTION MARKS" show up in problem areas.

When you Right-Click and choose "PROPERTIES" - you will now see 3 tabs:
"GENERAL"
"DRIVER"
"DETAILS" tab

There is a Drop-Down List where I looked under each one and listed what was found under each one and listed in the TOP portion of my post.

I hope this helps!

P.S. The people here know what they are doing, I agree that it is astounding to me as well. I try to Donate when they help me with a problem because they work really hard on a daily basis to help us computer unsavvy peeps like me...lol
THEY'RE GREAAAAAAT! :tazz:

Edited by SimplyRose, 13 October 2005 - 07:46 AM.

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#6
darth_ash

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Hi SimplyRose,
Are the Application Management and Performance Logs and Alerts services listed in services.msc also?
If yes, the we can uninstall the entries in the Device Manger (just right-click the entries and choose Uninstall).



MarkDreams,
The services in listed in the Device Manager are more close to hardware and those in services.msc are software realted. I found out about the services in the Device Manager by experience, I was actually helping someone else with another services related problem.
You can view all the services together, all at once in the registry under the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services key.
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#7
SimplyRose

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Hey darth_ash!

Yes! The Application Management and Performance Logs and Alerts services were
listed in services.msc also.

I uninstalled them in Device Manager and Rebooted, all went well and they are no longer
in Device Manager!

When showing the Hidden Devices, do I need to do anything about these 2 items?

They were under: Non-Plug and Play Drivers:

1] mdmxsdk
2] rxp


Let me know, so I can know that we have resolved this issue.
Thanks Bunches!
:tazz:
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#8
darth_ash

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Hi SimplyRose,
Found out that mdmxsdk belongs to a software named Diagnostic Interface by Conexant
and rxp belongs to RAV AntiVirus; did you ever install these softwares? Are they still currently installed?
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#9
SimplyRose

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:) Wow darth_ash!!!!
You must have worked hard to find that stuff out!

I appreciate that!

Now, Do you Know what RAV AntiVirus true name is?
I figure the AV in RAV is AntiVirus but the "R", hmmm, can't think
of what product that stands for :tazz:
[?] Is there a particular file in C-Drive I should be looking into?
Maybe I could find it and delete it. It certainly is not any that I run
Note: I use ZoneAlarm Security Suite always. Occasionally I do run some free scans
to double check my system, I can't think of one that begins with "R".
The Free Ones Are: BitDefender, Trend Micro, McAfee, Panda Active Scan and Kaspersky

_______________________________________________________________________________

The other one, Diagnostic Interface by Conexant, I have no clue to what that could possibly be.

[?] As with The RAV, Is there a place to locate this in Drive C?

________________________________________________________________

What do you suggest I do? I certainly do not use these items and am very concerned
that they are in my system.
_____________________________________________________________________

I do know that ZoneAlarm has Blocked a whopping 8776 Intrusions, 640 of those were high-rated.
The firewall has Blocked a Massive 21607 access attempts!

This is why I include doing the free scans as well. It is like my PC attracts all the
baddies out there like a MAGNET!

What do you suggest I do at this point? I need your advice on this if you can please
help, I would be grateful for any suggestions!!!!

You are so sweet to look into all this, thank you darth!



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#10
darth_ash

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Lets uninstall mdmxsdk and rxp as well from the Device Manager.
But just to be on the safe side, make sure your create a system restore point before you uninstall them.
If you need help in creating a System Restore point, refer:
http://windows.about...l/aa020127a.htm
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#11
SimplyRose

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Thanks darth_ash! :)

I believe everything is fine now. The uninstall of the last 2 items seems to not have
caused any ill effects so far.

I will keep my restore point saved for a few days at least, just in case.....lol

I appreciate you sticking with me throughout.

You are a great Staffer!

Have a nice week-end! :tazz:
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#12
Fenor

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Just an FYI, but conexant is a 56K modem maker. Just thought you might wanna know. Oh, and RAV is an online virus scan.

Fenor
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#13
MarkDreams

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Open Question....
If you know all the files associated with each file ....OS / Application / etc
Could you simply run a batch file and compare those required against a known list?
Then any not required could be removed surely.
What I find it hard to understand is why we need so many other programs to keep our systems clean and working efficiently. Sorry maybe a dumb question .... but nags all the time. Hope you might understand my logic and reason for asking?
MarkDreams
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