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Wireless Connection Problems


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#1
collyer_1

collyer_1

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I have a new Toshiba Sattelite M60 Notebook. I love it to death, but the wireless is acting crazy.

It was able to connect, and worked perfectly for the first couple of weeks, then the connection got a little hit and miss, and now the wireless refuses to stay connected for more than two seconds at a time.

My father has tried everything to no avail, and I have all bt given up hope. Is there anything you can do? Any suggestions or solutions?
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#2
SpaceCowboy706

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Hello collyer_1 and welcome to Geeks to Go, :tazz:

I need a little additional information to ascertain whether or not I will be able to assist you, in correcting your problem.

Please Answer the following questions:


1) What operating System's do you have on the PC in question, Please include any Windows Updates or Patches (Example... XP SP1 or 2)?

2) What IP Configuration are you using (Example.. DHCP, PPoE / Static, Automatic)

3) What is the Model and Manufacturer of the Modem you are using?

4) What is the Model and Manufacturer of the Wireless Router you are using?

5) What is the Model and Manufacturer of the Wireless Adapter currently Installed on your PC?

6) Are you using the software that came with your wireless adapter to manage your connectivity to the router, or if using XP are you using the Wireless Zero Configuration (referred to as WZC)?

7) What troubleshooting steps have you taken already?

PLEASE ANSWER QUESTIONS 1 - 7 AS THOROUGHLY AS POSSIBLE, SO WE MAY CORRECTLY IDENTIFY YOUR PROBLEM.
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#3
collyer_1

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I appreciate the help, but inevitably went back into the router set-up and reset all the information, and set a channel for the router. I reset the information and channel on my laptop as well and now everything is hunky dory, as a matter of fact I write this from my laptop. I do appreciate your timely responce. I know where I'm coming for tech support from now on.

Edited by collyer_1, 12 October 2005 - 09:04 PM.

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