[pleasehelpmenow]

Hi

I am having problems with my USB's

Everytime i go to use something for usb, it gives me a malfunction error or something.

My USB's worked fine before i was told to install an update for service pack one by a member here to get rid of malware.

Now i cant use my USB's at all.

I have:

SiS 7001 PCI to USB Open Host Controller

on an AsRock p4s61 motherboard.

I am aware there are some sort of conflicts between the SiS 7001 and windows xp.

This has to be fixable, as they were working before.

Thanks

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Hi pleasehelpmenow!

Have you tried updating the drivers for your motherboard? Check out this link.

Fenor

Edited by Fenor, 12 October 2005 - 07:45 PM.

[Fenor]

Hi pleasehelpmenow!

Have you tried updating the drivers for your motherboard? Check out this link.

Fenor

Edited by Fenor, 12 October 2005 - 07:45 PM.

[Jack123]

How many USB Devices do you have – List them –

1st - Have you verified your USB BIOS settings – [Integrated Peripherals] Section – You want them to be set to [ENABLED] and/or to[Enhanced] - perhaps they got reset somehow during your [Malware] Repairs (??) Also verify that [PnP] is [ENABLED] & that [Resources Controlled by (AUTO-ESCD)] is [ENABLED] in [PnP / Peripherals Configurations] Section – USB are PnP devices & PnP must be [ENABLED] in order to FIND DEVICES -

2nd – Here is a procedure to setup [Device Manager] to view [Non Present Devices] – It has 2 Phases to it – Do both – and then use [Device Manager] to see what your USB Host Controllers have listed – This will give you added ability to look at your USB History -
___________________________________________________________

Preparation Process for [DEVICE MANAGER] to View [Non Present Devices] – This is a 2 Phase process that needs to be done only once –

Phase – 1 Set [Folder Options] to [Show Hidden Files & Folders]
Phase – 2 Set [Device Manager] to [Show Non Present Devices]
______________________________________________________________

Phase – 1 Open [Control Panel] and set [Folder Options] to show [Hidden Files & Folders] – (1 time process)

(1) – Click [Start] Button
(2) – Scroll up to [SETTINGS] > Click on [CONTROL PANEL]
(3) – Open [Folder Options]
(4) – Click on [VIEW] Tab
(5) – Scroll down to [Hidden Files & Folders]
(6) – Click the [SHOW HIDDEN FILES & FOLDER] Option
(7) – Deselect OPTION – [Hide Protected OS Files – Recommended]
(8) – Click [OK]
(9) – Close [Control Panel]
_________________________________________________________________

Phase – 2 Prep [DEVICE MANAGER] to view [Non Present Devices] –( 1 time process)

(1) – Right Click [MY COMPUTER] > Click [PROPERTIES] on Drop Down Menu –
(2) – Click [ADVANCED] Tab – (on System Properties)
(3) – Click [ENVIRONMENT VARIABLES] Tab -
(4) – Under [SYSTEM VARIABLES] Section – Click [NEW] Tab –
(5) – In [NAME] Section – Type – devmgr_show_nonpresent_devices
(6) – In [VALUE] Section – Type the number 1
(7) – Close out by Clicking [OK] Tabs – 3 Times – (3 levels/panels to close)
(8) – Click on [START] Button > Then click on [RUN] –
(9) – Type – devmgmt.msc – and then Click [OK] – This will open [DEVICE MANAGER]
(10)– Click [VIEW] on Menu > Click [Show Hidden Devices] on Pop Down Menu –
(11) – View [Hidden Devices] – Indicated by Faded Gray Print – (Close when completed) –
(12) – Restart Computer – (To ensure a good [Initial] beginning -
_________________________________________________________________

AFTER WINDOWS is Running -
Open [Device Manager] in Normal manner & Set [VIEW] options to [SHOW HIDDEN DEVICES]

Standard Process to Open [DEVICE MANAGER] with [Show Hidden Devices] Option set -

(1) – Right Click [MY COMPUTER]
(2) – Browse down [Menu] to [Properties] > Double Click to Open Properties Page
(3) – Click on [HARDWARE] Tab
(4) – Click on [Device Manager] Tab
(5) – Click on [View} on Menu Bar
(6) – **Click on [Show Hidden Files]**
(7) – Expand Folders as reqyired
(8) – You need to double left click or right click each line to reveal additional info
(9) – [Non Present Devices] will be denoted by –(Light/faded gray print)

** Step 6 will have to be set to [Show Hidden Files] on each opening of [Device Manager] **
___________________________________________________________________

Post back a summary of what you see – regarding USB Devices – Are there any Entries with [Yellow Warning] Signs – Are there any [Non Present Devices] Instances on any of your USB Devices – What is status of BIOS settings for USB in [Integrated Peripherals] – [ENABLED] or [DISABLED]

Is Service Pack 1 still Installed – (That is where USB Drivers are located) - You can do a search for these Drivers -

1- Click [Start] > Highlight [Search] > Click on [For Files & Folders]
2- In [Search for Files & Folders – TYPE the following

*usb*.sys

Click on [Search Now] – This should list all USB Drivers loaded on your PC – you should see something on all your USB Devices – Just post back – Did you find any – [YES] or [NO]

Post back requested info/results – then will set up a plan to reinstall USB Devices –

The Bios settings should have fixed problem – After setting BIOS – you may have to disconnect all USB Devices – Restart PC – and connect only printer 1st – and see if PnP detects [New Device] & installs printer –

Jack123

Edited by Jack123, 13 October 2005 - 04:38 PM.