I am running Windows XP with security pack 2 on a Compaq laptop. I have SBC internet service, a SpeedStream modem and a router (Linksys 802.11B).
I read the case study about sending and receiving packages, but I don't understand what I need to do to fix it.
I downloaded a patch (KB884020) to try to fix the "Limited or No Connectivity" problem, as well as a zip file called "SP2_connectivity_fix.ZIP" but that hasn't worked. On Add/Remove Programs, I cannot find a Windows hotfix called "Q815485" that some people say is causing the problem. If I can't find it, how can I remove it?
Someone suggested going into internet protocol under my wireless connection and resetting the IP Address and Subnet mask. How do I get there? Right clicking on the connection and going to "Properties" does not work -- it takes me to General and Wireless Networking tabs with no choices regarding IP addresses.
This is what came up when I pinged my router and reset my IP address (or tried to):
Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\lindsay frederickson>ping 192.168.1.1
Pinging 192.168.1.1 with 32 bytes of data:
Reply from 192.168.1.1: bytes=32 time=4ms TTL=150
Reply from 192.168.1.1: bytes=32 time=3ms TTL=150
Reply from 192.168.1.1: bytes=32 time=5ms TTL=150
Reply from 192.168.1.1: bytes=32 time=3ms TTL=150
Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 3ms, Maximum = 5ms, Average = 3ms
C:\Documents and Settings\lindsay frederickson>ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : N1000V
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : charterpipeline.net
Ethernet adapter Local Area Connection 2:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® PRO/100 VE Network Connecti
on
Physical Address. . . . . . . . . : 00-08-02-B9-B7-F1
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 0.0.0.0
Subnet Mask . . . . . . . . . . . : 0.0.0.0
Default Gateway . . . . . . . . . :
DHCP Server . . . . . . . . . . . : 255.255.255.255
Ethernet adapter Wireless Network Connection:
Connection-specific DNS Suffix . : charterpipeline.net
Description . . . . . . . . . . . : Compaq WLAN MultiPort W200
Physical Address. . . . . . . . . : 00-08-02-44-2D-0B
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.104
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 66.215.64.14
24.205.1.14
24.205.224.36
Lease Obtained. . . . . . . . . . : Wednesday, October 12, 2005 9:50:26
PM
Lease Expires . . . . . . . . . . : Thursday, October 13, 2005 9:50:26 P
M