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Trojan.Vundo - Can't remove [CLOSED]


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#1
Tiamat72

Tiamat72

    New Member

  • Member
  • Pip
  • 3 posts
HI All

I hope you can help me :tazz:

I have the norton Virus Alert pop-up and can't remove it. I have downloaded an run the Trojan.Vundo removal tool but this says I don't have the virus.

I have followed the instructions on the site and the logs will be posted at the bottom of this thread. I have now looked at other threads regarding this issue and I feel you are my only hope :)

Ewido report:

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 10:20:45, 13/10/2005
+ Report-Checksum: 5DDDF1B6

+ Scan result:

HKLM\SOFTWARE\Classes\MSEvents.MSEvents -> Spyware.VirtuMonde : Cleaned with backup
HKLM\SOFTWARE\Classes\MSEvents.MSEvents\CLSID -> Spyware.VirtuMonde : Cleaned with backup
HKLM\SOFTWARE\Classes\MSEvents.MSEvents\CurVer -> Spyware.VirtuMonde : Cleaned with backup
HKLM\SOFTWARE\Classes\MSEvents.MSEvents.1 -> Spyware.VirtuMonde : Cleaned with backup
C:\Documents and Settings\Guest\Cookies\guest@doubleclick[1].txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
C:\Documents and Settings\Guest\Cookies\guest@tribalfusion[1].txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@112.2o7[2].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@122.2o7[1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@247realmedia[1].txt -> Spyware.Cookie.247realmedia : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@2o7[1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@ad.yieldmanager[1].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@adopt.euroclick[2].txt -> Spyware.Cookie.Euroclick : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@adopt.specificclick[1].txt -> Spyware.Cookie.Specificclick : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@ads.pointroll[2].txt -> Spyware.Cookie.Pointroll : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@as-eu.falkag[1].txt -> Spyware.Cookie.Falkag : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@as-us.falkag[2].txt -> Spyware.Cookie.Falkag : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@as1.falkag[2].txt -> Spyware.Cookie.Falkag : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@burstnet[1].txt -> Spyware.Cookie.Burstnet : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@casinotropez[1].txt -> Spyware.Cookie.Casinotropez : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@cj[1].txt -> Spyware.Cookie.Cj : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@com[2].txt -> Spyware.Cookie.Com : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@e-2dj6wfk4ojcjafo.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@e-2dj6wfkisodjoaq.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@e-2dj6wfkiwmc5keo.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@e-2dj6wfkokhc5acp.stats.esomniture[1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@e-2dj6wfkosjc5gko.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@e-2dj6wfkycmdpwlo.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@e-2dj6wfkygnczmlq.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@e-2dj6wfkyokajseo.stats.esomniture[1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@e-2dj6wfl4ukcpkko.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@e-2dj6wflikidzggq.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@e-2dj6wfliqpdpsko.stats.esomniture[1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@e-2dj6wflyklcjscp.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@e-2dj6wflykod5abo.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@e-2dj6wfmysgajmcq.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@e-2dj6wjkoggajalp.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@e-2dj6wjkoogajsfp.stats.esomniture[1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@e-2dj6wjkowhdpklo.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@e-2dj6wjkyamc5ilp.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@e-2dj6wjl4ukc5sdq.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@e-2dj6wjliaidpgko.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@e-2dj6wjlielajgap.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@e-2dj6wjliqodjadp.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@e-2dj6wjloaidjslp.stats.esomniture[1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@e-2dj6wjloenajwlo.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@e-2dj6wjlouhc5ikq.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@e-2dj6wjlyegdpcep.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@e-2dj6wjlyqicjeap.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@e-2dj6wjmiuodzwaq.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@e-2dj6wjmyopdzcfq.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@e-2dj6wjny-1icjmb.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@falkag[1].txt -> Spyware.Cookie.Falkag : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@hypertracker[2].txt -> Spyware.Cookie.Hypertracker : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@propertyfinderltd.122.2o7[2].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@questionmarket[2].txt -> Spyware.Cookie.Questionmarket : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@rotator.adjuggler[2].txt -> Spyware.Cookie.Adjuggler : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@server.iad.liveperson[2].txt -> Spyware.Cookie.Liveperson : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@service.liveperson[1].txt -> Spyware.Cookie.Liveperson : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@serving-sys[2].txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@stat.onestat[2].txt -> Spyware.Cookie.Onestat : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@stats.esomniture[1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@tradedoubler[2].txt -> Spyware.Cookie.Tradedoubler : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@tribalfusion[1].txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@www.burstbeacon[2].txt -> Spyware.Cookie.Burstbeacon : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@www.casinotropez[2].txt -> Spyware.Cookie.Casinotropez : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@www.falkag[1].txt -> Spyware.Cookie.Falkag : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@www.myaffiliateprogram[2].txt -> Spyware.Cookie.Myaffiliateprogram : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@y-1shz2prbmdj6wvny-1sez2pra2dj6wfkyaiazscqqidj6x9ny-1seq-2-2.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@y-1shz2prbmdj6wvny-1sez2pra2dj6wjk4gpdjscqawdj6x9ny-1seq-2-2.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@y-1shz2prbmdj6wvny-1sez2pra2dj6wjkoepazckowydj6x9ny-1seq-2-2.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@y-1shz2prbmdj6wvny-1sez2pra2dj6wjlosjc5slog6dj6x9ny-1seq-2-2.stats.esomniture[1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Jenie\Cookies\jenie@y-1shz2prbmdj6wvny-1sez2pra2dj6wjnyonazigqa2dj6x9ny-1seq-2-2.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\WINDOWS\system32\pmnnl.dll -> TrojanDownloader.ConHook.i : Cleaned with backup
C:\WINDOWS\wt\wtupdates\webd\4.1.1\files\wtvh.dll -> Spyware.WildTangent : Cleaned with backup
C:\WINDOWS\wt\wtupdates\wtwebdriver\files\3.1.0.037\npwthost.dll -> Spyware.WildTangent : Cleaned with backup
C:\WINDOWS\wt\wtupdates\wtwebdriver\files\3.1.0.037\wtvh.dll -> Spyware.WildTangent : Cleaned with backup
C:\WINDOWS\wt\wtvh.dll -> Spyware.WildTangent : Cleaned with backup


::Report End

Hijackthis report:

Logfile of HijackThis v1.99.1
Scan saved at 07:21:01, on 13/10/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\GEARSec.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp5a.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\WildTangent\Apps\CDA\GameDrvr.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\TuneUp Utilities 2004\MemOptimizer.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\devldr32.exe
C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\snmp.exe
C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\vfix\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Jenie Scott's Realm
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: MSEvents Object - {827DC836-DD9F-4A68-A602-5812EB50A834} - C:\WINDOWS\System32\awtsq.dll
O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRA~1\FlashGet\jccatch.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [FinePrint Dispatcher v5] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp5a.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvMixerTray] C:\Program Files\NVIDIA Corporation\NvMixer\NvMixerTray.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WildTangent CDA] "C:\Program Files\WildTangent\Apps\CDA\GameDrvr.exe" /startup "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0500.dll"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [TuneUp MemOptimizer] "C:\Program Files\TuneUp Utilities 2004\MemOptimizer.exe" autostart
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - Startup: DigiGuide.lnk = C:\Program Files\DigiGuide\client.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Ladbrokes Poker - {C2A80015-C447-4dc4-82DD-AED83D6ED57E} - C:\Program Files\ladbrokesMPP\MPPoker.exe
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtec...ntrol_en_US.cab
O16 - DPF: {21F16767-8DA7-4113-BEB0-F161B313407F} (XMirage Control) - http://www.myfamily..../Install_UE.exe
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplane...DC_1_0_0_44.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.r...ip/RdxIE601.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1098256546750
O16 - DPF: {75565ED2-1560-4F15-B841-20358DE6A0D1} (ImageControl Class) - http://c.ancestry.co...er/MFImgVwr.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://195.166.137.2...sCamControl.cab
O16 - DPF: {AFDD01B0-7ABB-11D9-9669-0800200C9A66} (MFInstall Class) - http://c.ancestry.co...l/MFInstall.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real...ArcadeRdxIE.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0DF6487B-4843-4E22-A0D8-89D0A92088A6}: NameServer = 212.159.6.10,212.159.6.9
O20 - Winlogon Notify: awtsq - C:\WINDOWS\System32\awtsq.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2004\WinStylerThemeSvc.exe



I hope you will be able to help me with this problem. Many thanks in advance if you can or it will be re-format time :woot:

Kev
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#2
Tiamat72

Tiamat72

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I must also state that I am getting the winfixer pop-up issue as well, not sure if the 2 are related in anyway.
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#3
andydf

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Hi Tiamat72
Welcome to Geeks to go

Please print these instructions out for use in Safe Mode.

Please download VundoFix.exe to your desktop.
  • Double-click VundoFix.exe to extract the files
  • This will create a VundoFix folder on your desktop.
  • After the files are extracted, please reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode then hit enter.
  • Once in safe mode open the VundoFix folder and doubleclick on KillVundo.bat
  • You will first be presented with a warning.
    It should look like this

    VundoFix V2.14 by Atri
    By using VundoFix you agree that you are doing so at your own risk
    Press enter to continue....

  • At this point press enter one time.
  • Next you will see:

    Type in the filepath as instructed by the forum staff
    Then Press Enter, Then F6, Then Enter Again to continue with the fix.

  • At this point please type the following file path (make sure to enter it exactly as below!):
    • C:\WINDOWS\System32\awtsq.dll
  • Press Enter, then press the F6 key, then press Enter one more time to continue with the fix.
  • Next you will see:

    Please type in the second filepath as instructed by the forum staff
    Then Press Enter, Then F6, Then Enter Again to continue with the fix.

  • At this point please type the following file path (make sure to enter it exactly as below!):C:\WINDOWS\System32\qstwa.*
  • Press Enter, then press the F6 key, then press Enter one more time to continue with the fix.
  • The fix will run then HijackThis will open, if it does not open automatically please open it manually.
  • In HiJackThis, please place a check next to the following items and click FIX CHECKED:O2 - BHO: MSEvents Object - {827DC836-DD9F-4A68-A602-5812EB50A834} - C:\WINDOWS\System32\awtsq.dll
    O20 - Winlogon Notify: awtsq - C:\WINDOWS\System32\awtsq.dll
  • After you have fixed these items, close Hijackthis and Press any key to Force a reboot of your computer.
  • Pressing any key will cause a "Blue Screen of Death" this is normal, do not worry! If you do not receive the "Blue Screen of Death", please manually reboot the computer.
  • Once your machine reboots please continue with the instructions below.
Download and install CleanUp!

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:
Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):
  • Empty Recycle Bins
  • Delete Cookies
  • Delete Prefetch files
  • Cleanup! All Users
Click OK
Press the CleanUp! button to start the program.

It may ask you to reboot at the end, click NO.

Then, please run this online virus scan: ActiveScan

Copy the results of the ActiveScan and paste them here along with a new HiJackThis log and the vundofix.txt file from the vundofix folder into this topic.


Andy :tazz:
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#4
andydf

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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