[the70sin2005]

heres the proble i just bought a new western digital 120 GB HARD DRIVE and i am trying to install windows xp but when it is done copying the files to the hard drive it says that the device driver got stuck in an infinite loop and it is making me mad i am going to install MS-DOS and then try please help me!!

Edited by the70sin2005, 13 October 2005 - 11:38 AM.

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Hi the70sin2005! Welcome to G2G!

There should of been a CD (or floppy disk) that came with your WD hard drive when you purchased it. Use it to help set up your hard drive correctly before trying to install windows on it. To use it put the CD/floppy in, reboot your computer and when it says 'press any key to boot from cd,' press a key and then just read along with what it says. If you have any questions about what it's saying then please reply back in here.

Fenor

Edited by Fenor, 13 October 2005 - 06:52 AM.

[Fenor]

Hi the70sin2005! Welcome to G2G!

There should of been a CD (or floppy disk) that came with your WD hard drive when you purchased it. Use it to help set up your hard drive correctly before trying to install windows on it. To use it put the CD/floppy in, reboot your computer and when it says 'press any key to boot from cd,' press a key and then just read along with what it says. If you have any questions about what it's saying then please reply back in here.

Fenor

Edited by Fenor, 13 October 2005 - 06:52 AM.

[the70sin2005]

ok yeah i tried that cd when i first installed the hard drive which was lik 2 days ago and it went to the part where it asks me if i want to run the cd or copy it to a bootable floppy disk or two other things dont remeber but i chose to run from the disk and it will go to a grey screen and be stuck like that so i dont know what to do ?

[Fenor]

Go to this link follow what it says to download and run the Data Lifeguard Tools 11 for DOS.

Fenor

[the70sin2005]

ok ill try that but if that dont work then i dont know what to do

[the70sin2005]

i tried and did not do anything but i dont know much about ms-dos

[Fenor]

I suggest that you return the hard drive to where you bought it from and get a replacement, because it sounds like it's faulty.

Fenor