Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

trojan.alemod [CLOSED]


  • This topic is locked This topic is locked

#1
Alex Jackett

Alex Jackett

    New Member

  • Member
  • Pip
  • 1 posts
i'm having serious trouble with 2 viruses on my computer. I'm a complete beginner at this and have no idea where to begin. Other than running Norton AntiVirus and attempting to delete things I don't know what else to do. Norton tells me that my 'Repair feature is unavailable, install and re-install' but it came with my laptop and i don't possess the disk to re-install. The viruses are 'w32.desktophijack and trojan.alemod'. I've spent weeks trying to delete them and have finally given up. Symantec have a very complicated looking way of deleting them, but it looks like it's written for experts. The viruses don't actually appear to be doing anything, apart from throwing up a screen from Norton every couple of minutes that tells me the files could not be repaired and that access to the files were denied.
I apologise if I haven't given you enough information, but I haven't a clue where to even begin. I just want them gone.
I hope somebody can help me. Thank you.
  • 0

Advertisements


#2
greyknight17

greyknight17

    Malware Expert

  • Visiting Consultant
  • 16,560 posts
Welcome to GTG.

Please read the first link in my signature and follow the steps outlined there. When you are ready, post the HijackThis log here.
  • 0

#3
greyknight17

greyknight17

    Malware Expert

  • Visiting Consultant
  • 16,560 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
  • 0

#4
greyknight17

greyknight17

    Malware Expert

  • Visiting Consultant
  • 16,560 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP