[Petrusik]

Ok , when i go to my control panel and i click to search for new hardware... i get a pop up mesage that" Cannot Run Two Device Installation" and You can install only one device at a time. Another device installation is underway, when it is finised you can try this wizard again."

I have no idea what that means... I have tried everything.. Oh, and ... I had problems with my Laptop.. so i had to reformat HD.. When i did.. well HP Service did..
I had NVIDIA GeForce4 440 Go 64M video card installed.. and still do.. but my computer tells me that i DON'T
and i have shared memmory Physical address extension. Why?.. I have Video card installed... Before reformat i had 64M card showed there when i righ clicked on properties of My Computer.. Now i don't and my add New Hardware program is messed up..
Need help badly..

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Topic-Hardware Search
Date- 13th Oct-2005
Poster-Petrusik

Hi – Welcome

Well I looked at the attached Report – It looks like you have a [Bluetooth Wireless] Device which you have attempted to Install many times – Possibly on IEEE 1394 Interface – And/or via USB –

And as a result you seem to have a conflict with your Video Card – and this Device -

I believe the Root Cause of your problem is – ACPI
(Advanced Configuration and Power Interface) A power management specification developed by Intel, Toshiba and Microsoft that makes hardware status information available to the operating system. ACPI enables a PC to turn its peripherals on and off for improved power management especially in portables.

This usually gets in the way during an Installation of Certain Devices – and needs to be [Disabled]

1st - You need to [Disable] ACPI in your BIOS – [Power Management Setup] Section
2nd – You need to set {Device Manager] to show [Non Present Devices] so you can Uninstall the [Bluetooth] problem Device/s (??) –

Here is a Procedure – (Contains 2 Phases) – That will prep [Device Manager] to View [Non Present Devices] – In order to view them for the [un-installation/s] –
____________________________________________________________

Preparation Process for [DEVICE MANAGER] to View [Non Present Devices] – This is a 2 Step process that needs to be done only once –

Step – 1 Set [Folder Options] to [Show Hidden Files & Folders]
Step – 2 Set [Device Manager] to [Show Non Present Devices]
______________________________________________________________

Step – 1 Open [Control Panel] and set [Folder Options] to show [Hidden Files & Folders] – (1 time process)

(1) – Click [Start] Button
(2) – Scroll up to [SETTINGS] > Click on [CONTROL PANEL]
(3) – Open [Folder Options]
(4) – Click on [VIEW] Tab
(5) – Scroll down to [Hidden Files & Folders]
(6) – Click the [SHOW HIDDEN FILES & FOLDER] Option
(7) – Deselect OPTION – [Hide Protected OS Files – Recommended]
(8) – Click [OK]
(9) – Close [Control Panel]
_________________________________________________________________

Step – 2 Prep [DEVICE MANAGER] to view [Non Present Devices] –( 1 time process)

(1) – Right Click [MY COMPUTER] > Click [PROPERTIES] on Drop Down Menu –
(2) – Click [ADVANCED] Tab – (on System Properties)
(3) – Click [ENVIRONMENT VARIABLES] Tab -
(4) – Under [SYSTEM VARIABLES] Section – Click [NEW] Tab –
(5) – In [NAME] Section – Type – devmgr_show_nonpresent_devices
(6) – In [VALUE] Section – Type the number 1
(7) – Close out by Clicking [OK] Tabs – 3 Times – (3 levels/panels to close)
(8) – Click on [START] Button > Then click on [RUN] –
(9) – Type – devmgmt.msc – and then Click [OK] – This will open [DEVICE MANAGER]
(10)– Click [VIEW] on Menu > Click [Show Hidden Devices] on Pop Down Menu –
(11) – View [Hidden Devices] – Indicated by Faded Gray Print – (Close when completed) –
(12) – Restart Computer – (To ensure a good [Initial] beginning -
_________________________________________________________________

After Windows is Running –

Open [Device Manager] in Normal manner & Set [VIEW] options to [SHOW HIDDEN DEVICES]

Standard Process to Open [DEVICE MANAGER] with [Show Hidden Devices] Option set -

(1) – Right Click [MY COMPUTER]
(2) – Browse down [Menu] to [Properties] > Double Click to Open Properties Page
(3) – Click on [HARDWARE] Tab
(4) – Click on [Device Manager] Tab
(5) – Click on [View} on Menu Bar
(6) – **Click on [Show Hidden Files]**
(7) – Expand Folders as reqyired
(8) – You need to double left click or right click each line to reveal additional info
(9) – [Non Present Devices] will be denoted by –(Light/faded gray print)

** Step 6 will have to be set to [Show Hidden Files] on each opening of [Device Manager] **
___________________________________________________________________

Expand Folders – You should be able to see [Non Present Devices] which are Indicated/Represented by the [Faded/Muted Light Gray Print] – [Present Devices] are the ones listed with [Bold Print] – You are also looking to see any Devices that have [Yellow Warning] Signs posted -

Now – This is about all the further I can go at this point – I need more info – Post back a summary of what you see with [Device Manager] – some more info on the Devices that you are trying to install –

I need verification – Am I addressing your problem – or did I make a wrong turn – somewhere –

Here is a Link that may help with Installation -
http://www.bluetooth.com/

Jack123

Edited by Jack123, 13 October 2005 - 02:56 PM.

[Jack123]

Topic-Hardware Search
Date- 13th Oct-2005
Poster-Petrusik

Hi – Welcome

Well I looked at the attached Report – It looks like you have a [Bluetooth Wireless] Device which you have attempted to Install many times – Possibly on IEEE 1394 Interface – And/or via USB –

And as a result you seem to have a conflict with your Video Card – and this Device -

I believe the Root Cause of your problem is – ACPI
(Advanced Configuration and Power Interface) A power management specification developed by Intel, Toshiba and Microsoft that makes hardware status information available to the operating system. ACPI enables a PC to turn its peripherals on and off for improved power management especially in portables.

This usually gets in the way during an Installation of Certain Devices – and needs to be [Disabled]

1st - You need to [Disable] ACPI in your BIOS – [Power Management Setup] Section
2nd – You need to set {Device Manager] to show [Non Present Devices] so you can Uninstall the [Bluetooth] problem Device/s (??) –

Here is a Procedure – (Contains 2 Phases) – That will prep [Device Manager] to View [Non Present Devices] – In order to view them for the [un-installation/s] –
____________________________________________________________

Preparation Process for [DEVICE MANAGER] to View [Non Present Devices] – This is a 2 Step process that needs to be done only once –

Step – 1 Set [Folder Options] to [Show Hidden Files & Folders]
Step – 2 Set [Device Manager] to [Show Non Present Devices]
______________________________________________________________

Step – 1 Open [Control Panel] and set [Folder Options] to show [Hidden Files & Folders] – (1 time process)

(1) – Click [Start] Button
(2) – Scroll up to [SETTINGS] > Click on [CONTROL PANEL]
(3) – Open [Folder Options]
(4) – Click on [VIEW] Tab
(5) – Scroll down to [Hidden Files & Folders]
(6) – Click the [SHOW HIDDEN FILES & FOLDER] Option
(7) – Deselect OPTION – [Hide Protected OS Files – Recommended]
(8) – Click [OK]
(9) – Close [Control Panel]
_________________________________________________________________

Step – 2 Prep [DEVICE MANAGER] to view [Non Present Devices] –( 1 time process)

(1) – Right Click [MY COMPUTER] > Click [PROPERTIES] on Drop Down Menu –
(2) – Click [ADVANCED] Tab – (on System Properties)
(3) – Click [ENVIRONMENT VARIABLES] Tab -
(4) – Under [SYSTEM VARIABLES] Section – Click [NEW] Tab –
(5) – In [NAME] Section – Type – devmgr_show_nonpresent_devices
(6) – In [VALUE] Section – Type the number 1
(7) – Close out by Clicking [OK] Tabs – 3 Times – (3 levels/panels to close)
(8) – Click on [START] Button > Then click on [RUN] –
(9) – Type – devmgmt.msc – and then Click [OK] – This will open [DEVICE MANAGER]
(10)– Click [VIEW] on Menu > Click [Show Hidden Devices] on Pop Down Menu –
(11) – View [Hidden Devices] – Indicated by Faded Gray Print – (Close when completed) –
(12) – Restart Computer – (To ensure a good [Initial] beginning -
_________________________________________________________________

After Windows is Running –

Open [Device Manager] in Normal manner & Set [VIEW] options to [SHOW HIDDEN DEVICES]

Standard Process to Open [DEVICE MANAGER] with [Show Hidden Devices] Option set -

(1) – Right Click [MY COMPUTER]
(2) – Browse down [Menu] to [Properties] > Double Click to Open Properties Page
(3) – Click on [HARDWARE] Tab
(4) – Click on [Device Manager] Tab
(5) – Click on [View} on Menu Bar
(6) – **Click on [Show Hidden Files]**
(7) – Expand Folders as reqyired
(8) – You need to double left click or right click each line to reveal additional info
(9) – [Non Present Devices] will be denoted by –(Light/faded gray print)

** Step 6 will have to be set to [Show Hidden Files] on each opening of [Device Manager] **
___________________________________________________________________

Expand Folders – You should be able to see [Non Present Devices] which are Indicated/Represented by the [Faded/Muted Light Gray Print] – [Present Devices] are the ones listed with [Bold Print] – You are also looking to see any Devices that have [Yellow Warning] Signs posted -

Now – This is about all the further I can go at this point – I need more info – Post back a summary of what you see with [Device Manager] – some more info on the Devices that you are trying to install –

I need verification – Am I addressing your problem – or did I make a wrong turn – somewhere –

Here is a Link that may help with Installation -
http://www.bluetooth.com/

Jack123

Edited by Jack123, 13 October 2005 - 02:56 PM.

[Petrusik]

yes i have found i have many USB devices installed.. it shows that i have 3 USb installed and 1 mouse USB... but my laptop only has 3 USB ports.. and i think hardware manager trying to find 4th one.. but can't find it.
Thnx ALot you were really helpful!!

[Jack123]

Topic-Hardware Search-(#2)
Date- 15th Oct-2005
Poster-Petrusik


OK – Post back if you have any questions -

If you need more USB Ports – You can purchase a [USB HUB] that can expand a USB to 4 0r 7 Ports – Just make sure you obtain a [Self Powered] to reduce [Power Strain] from Laptop – See Link - below
http://www.usbgear.com/USBG-7U2.html

You can try PC Connection – Tiger Direct – Kanguru –

Jack123