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MS Outlook Contacts Problem


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#1
steve1953

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I recently got a new Notebook and decided to copy my Outlook.pst file from my PC to the notebook.

The Inbox operates fine on my Notebook, but I can't seem to get my Address Book to bring up Contacts.

When I try to access "Tools - Address Book" I get a message that "The address list could not be displayed. The Contacts folder associated with this address list could not be opened" Etc.,

Anyone gotten around this ??

Steve.
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#2
dsenette

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how did you transfer the files?
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#3
steve1953

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Hi,

I just copied the the files - "Outlook.pst" and "extend.dat" from - "Documents and Settings\My Name\Local Settings\Application Data\Microsoft\Outlook" to a USB 2.0 Jet Flash Stick in my USB Port.

Then plugged the Jet Flash into my USB 2.0 port in the Notebook.

Then created a new folder on my (Notebook) C: drive called "Old Outlook"

Then copied from my Jet Flash, and pasted it to the - "Documents and Settings\My Name\Local Settings\Application Data\Microsoft\Outlook" directory.

When Windows Explorer asked if I wanted to replace the existing files with the new files, I clicked "Yes".

Then I rebooted the Notebook.

Then I opened Outlook.

The Inbox was all in order with all my subdirectories, and all my emails.

But when I tried to copy the Contacts, I got the message that I previously stated.

Thanks for the fast response, and interest.

Steve.
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#4
steve1953

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Hi dsenette,

What do you think I did wrong ?

Steve.
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#5
Boostman

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Have you tried following the Microsoft page on this?

Contact backup in Outlook
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