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Cannot delete dll file


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#1
ezpixels

ezpixels

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I'm infected (for the first time in my 8 years of computing!) with the TrojanVundo virus. What does that say about me other than I practice extremely safe surfing and email reading. Pretty boring :-D

I feel that I'm somewhat computer literate but I have tried everything recommended in every forum to remove a dll file with no success. Norton identified it as khhgh.dll but Access denied! I am doing all described fixes as directed from safe mode as administrator, by the way.

I now am ready to try VundoFix but need help.
Here is my HijackThis log. Thanks in advance for any help!!!

Logfile of HijackThis v1.99.1
Scan saved at 11:25:33 AM, on 10/13/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ezpixels.com/index2.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ezpixels.com/index2.html
O2 - BHO: MSEvents Object - {827DC836-DD9F-4A68-A602-5812EB50A834} - C:\WINDOWS\system32\khhgh.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\lserver\server.vbs
O4 - HKLM\..\Run: [CleanupProgram] C:\Sonysys\cleanup.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Iomega Startup Options] C:\Program Files\Iomega\Common\ImgStart.exe
O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: D-Link AirPlus Xtreme G Configuration Utility.lnk = ?
O4 - Global Startup: D-Link REG Utility.lnk = ?
O4 - Global Startup: PowerPanel.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://eservices.sco...ds/mgaxctrl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1094083669975
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.4.2) - https://java.sun.com...indows-i586.cab
O20 - Winlogon Notify: khhgh - C:\WINDOWS\system32\khhgh.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Active File Monitor (AdobeActiveFileMonitor) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: IomegaAccess - Iomega Corporation - C:\WINDOWS\system32\IomegaAccess.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Photoshop Elements Device Connect (PhotoshopElementsDeviceConnect) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: VAIO Media Music Server (Application) (VAIOMediaPlatform-MusicServer-AppServer) - Unknown owner - C:\Program Files\Sony\VAIO Media Music Server\SSSvr.exe" /Service=VAIOMediaPlatform-MusicServer-AppServer /DisplayName="VAIO Media Music Server (Application) (file missing)
O23 - Service: VAIO Media Music Server (HTTP) (VAIOMediaPlatform-MusicServer-HTTP) - Unknown owner - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\sv_httpd.exe" /Service=VAIOMediaPlatform-MusicServer-HTTP /RegRoot="Software\Sony Corporation\VAIO Media Platform\2.0" /RegExt="Applications\MusicServer\HTTP (file missing)
O23 - Service: VAIO Media Music Server (UPnP) (VAIOMediaPlatform-MusicServer-UPnP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
O23 - Service: VAIO Media Photo Server (Application) (VAIOMediaPlatform-PhotoServer-AppServer) - Unknown owner - C:\Program Files\Sony\Photo Server 20\appsrv\PicAppSrv.exe
O23 - Service: VAIO Media Photo Server (HTTP) (VAIOMediaPlatform-PhotoServer-HTTP) - Unknown owner - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-PhotoServer-HTTP /RegRoot="Software\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Applications\PhotoServer\HTTP (file missing)
O23 - Service: VAIO Media Photo Server (UPnP) (VAIOMediaPlatform-PhotoServer-UPnP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: ZipToA - Iomega Corporation - C:\WINDOWS\system32\ZipToA.exe
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#2
ezpixels

ezpixels

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I'm replying to my own post to let you know that I finally got rid of the dll file! I followed the directions you gave two others who posted with my same problem. I entered my file names not theirs, of course! Anyway, I noticed that the second path that was instructed to add was the same in both cases so I took a chance that it would be the same for me. It worked!

Everything is easy when you know how!

Thanks for your help!
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