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still doing it 69sexseach.com


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#1
ctorbett

ctorbett

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I'm obviously doing something wrong. I feel like i did it all right and then I continue to get that 69sexsearch.com and passionate lover etc. pop ups. Heres my most recent logfile. what am I missing that should be deleted.

Logfile of HijackThis v1.99.0
Scan saved at 1:36:09 PM, on 1/8/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\COMPAQ\CPQINET\CPQInet.exe
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\DPTMSE.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Symantec\LiveUpdate\ALUNOTIFY.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Documents and Settings\CHERISE TORBETT\Local Settings\Temp\Temporary Directory 3 for hijackthis.zip\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Speech\sapisvr.exe
C:\Documents and Settings\CHERISE TORBETT\Local Settings\Temp\Temporary Directory 4 for hijackthis.zip\HijackThis.exe

N2 - Netscape 6: user_pref("browser.startup.homepage", "about:blank"); (C:\Documents and Settings\CHERISE TORBETT\Application Data\Mozilla\Profiles\default\daoyc7mf.slt\prefs.js)
N2 - Netscape 6: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%206%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\CHERISE TORBETT\Application Data\Mozilla\Profiles\default\daoyc7mf.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Google Desktop Search Capture - {7c1ce531-09e9-4fc5-9803-1c2956615786} - C:\Program Files\Google\Google Desktop Search\GoogleDesktopIE.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [CFFB785E] C:\WINDOWS\system32\DPTMSE.exe
O4 - HKLM\..\Run: [EFBA505E] C:\WINDOWS\system32\vpaAPP.exe
O4 - HKLM\..\Run: [BE151846] C:\WINDOWS\system32\ppaVICCO.exe
O4 - HKLM\..\Run: [ECA131D6] C:\WINDOWS\system32\4SVtiPOL.exe
O4 - HKLM\..\Run: [B02D09FB] C:\WINDOWS\system32\sxxREDU.exe
O4 - HKLM\..\Run: [C96EC1EE] C:\WINDOWS\system32\CpIAG3RYPT.exe
O4 - HKLM\..\Run: [5FEC4946] C:\WINDOWS\system32\exogDMO.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [CFFB785E] C:\WINDOWS\system32\DPTMSE.exe
O4 - HKCU\..\Run: [EFBA505E] C:\WINDOWS\system32\vpaAPP.exe
O4 - HKCU\..\Run: [BE151846] C:\WINDOWS\system32\ppaVICCO.exe
O4 - HKCU\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKCU\..\Run: [ECA131D6] C:\WINDOWS\system32\4SVtiPOL.exe
O4 - HKCU\..\Run: [B02D09FB] C:\WINDOWS\system32\sxxREDU.exe
O4 - HKCU\..\Run: [C96EC1EE] C:\WINDOWS\system32\CpIAG3RYPT.exe
O4 - HKCU\..\Run: [5FEC4946] C:\WINDOWS\system32\exogDMO.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: Picture Package Menu.lnk = ?
O4 - Global Startup: Picture Package VCD Maker.lnk = ?
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\IEExtension.dll
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\IEExtension.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Support - {44B33957-091D-45DA-9E91-CD5224B6BA17} - C:\Program Files\Internet Explorer\SIGNUP\Presario.htm (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://*.69sexsearch.com
O23 - Service: AOL Connectivity Service - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: Virtual NIC Service - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

Thanks
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#2
Metallica

Metallica

    Spyware Veteran

  • GeekU Moderator
  • 31,674 posts
Check the following items in HijackThis.
Close all windows except HijackThis and click Fix checked:

O4 - HKLM\..\Run: [CFFB785E] C:\WINDOWS\system32\DPTMSE.exe
O4 - HKLM\..\Run: [EFBA505E] C:\WINDOWS\system32\vpaAPP.exe
O4 - HKLM\..\Run: [BE151846] C:\WINDOWS\system32\ppaVICCO.exe
O4 - HKLM\..\Run: [ECA131D6] C:\WINDOWS\system32\4SVtiPOL.exe
O4 - HKLM\..\Run: [B02D09FB] C:\WINDOWS\system32\sxxREDU.exe
O4 - HKLM\..\Run: [C96EC1EE] C:\WINDOWS\system32\CpIAG3RYPT.exe
O4 - HKLM\..\Run: [5FEC4946] C:\WINDOWS\system32\exogDMO.exe

O4 - HKCU\..\Run: [CFFB785E] C:\WINDOWS\system32\DPTMSE.exe
O4 - HKCU\..\Run: [EFBA505E] C:\WINDOWS\system32\vpaAPP.exe
O4 - HKCU\..\Run: [BE151846] C:\WINDOWS\system32\ppaVICCO.exe

O4 - HKCU\..\Run: [ECA131D6] C:\WINDOWS\system32\4SVtiPOL.exe
O4 - HKCU\..\Run: [B02D09FB] C:\WINDOWS\system32\sxxREDU.exe
O4 - HKCU\..\Run: [C96EC1EE] C:\WINDOWS\system32\CpIAG3RYPT.exe
O4 - HKCU\..\Run: [5FEC4946] C:\WINDOWS\system32\exogDMO.exe

O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\IEExtension.dll
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\IEExtension.dll

Reboot into safe mode and delete:
C:\Program Files\PartyPoker <= entire folder
C:\WINDOWS\system32\DPTMSE.exe
C:\WINDOWS\system32\vpaAPP.exe
C:\WINDOWS\system32\ppaVICCO.exe
C:\WINDOWS\system32\4SVtiPOL.exe
C:\WINDOWS\system32\sxxREDU.exe
C:\WINDOWS\system32\CpIAG3RYPT.exe
C:\WINDOWS\system32\exogDMO.exe

Post back with a new log please.

Regards,

Pieter

Edited by Metallica, 08 January 2005 - 04:01 PM.

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#3
Metallica

Metallica

    Spyware Veteran

  • GeekU Moderator
  • 31,674 posts
I did all that except it wouldn't let me delete C:\windows\system32\DPTMSE.exe
But when I rebooted..as you can see some of the items I "fix checked" are back.
Anyways, here is the latest log.

Logfile of HijackThis v1.99.0
Scan saved at 9:38:36 PM, on 1/9/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\COMPAQ\CPQINET\CPQInet.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\WINDOWS\SYSTEM32\DPTMSE.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\Documents and Settings\CHERISE TORBETT\Local Settings\Temp\Temporary Directory 6 for hijackthis.zip\HijackThis.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\Symantec\LiveUpdate\ALUNOTIFY.EXE

N2 - Netscape 6: user_pref("browser.startup.homepage", "about:blank"); (C:\Documents and Settings\CHERISE TORBETT\Application Data\Mozilla\Profiles\default\daoyc7mf.slt\prefs.js)
N2 - Netscape 6: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%206%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\CHERISE TORBETT\Application Data\Mozilla\Profiles\default\daoyc7mf.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Google Desktop Search Capture - {7c1ce531-09e9-4fc5-9803-1c2956615786} - C:\Program Files\Google\Google Desktop Search\GoogleDesktopIE.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [CFFB785E] C:\WINDOWS\SYSTEM32\DPTMSE.exe
O4 - HKLM\..\Run: [ECA131D6] C:\WINDOWS\SYSTEM32\4SVtiPOL.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKCU\..\Run: [CFFB785E] C:\WINDOWS\SYSTEM32\DPTMSE.exe
O4 - HKCU\..\Run: [ECA131D6] C:\WINDOWS\SYSTEM32\4SVtiPOL.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: Picture Package Menu.lnk = ?
O4 - Global Startup: Picture Package VCD Maker.lnk = ?
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Support - {44B33957-091D-45DA-9E91-CD5224B6BA17} - C:\Program Files\Internet Explorer\SIGNUP\Presario.htm (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://*.69sexsearch.com
O23 - Service: AOL Connectivity Service - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: Virtual NIC Service - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe


I appreciate you taking the time to try to help.
Thanks again,
Cherise
  • 0

#4
Metallica

Metallica

    Spyware Veteran

  • GeekU Moderator
  • 31,674 posts
I copied the above out of my PM's.

Please use the Reply button to keep all the posts in this thread.
I usually ignore PM's of persons I do not know.

Check the following items in HijackThis.
Close all windows except HijackThis and click Fix checked:

O4 - HKLM\..\Run: [CFFB785E] C:\WINDOWS\SYSTEM32\DPTMSE.exe
O4 - HKLM\..\Run: [ECA131D6] C:\WINDOWS\SYSTEM32\4SVtiPOL.exe

O4 - HKCU\..\Run: [CFFB785E] C:\WINDOWS\SYSTEM32\DPTMSE.exe
O4 - HKCU\..\Run: [ECA131D6] C:\WINDOWS\SYSTEM32\4SVtiPOL.exe

Reboot into safe mode and delete:
C:\WINDOWS\SYSTEM32\DPTMSE.exe
C:\WINDOWS\SYSTEM32\4SVtiPOL.exe

The important part is that you have to do it in safe mode. Follow the link if you don't know how.
http://service1.syma...001052409420406

These processes will not be running when you are in safe mode and you should be able to delete them without any problem.

Regards,

Pieter
  • 0

#5
ctorbett

ctorbett

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I think you got me going. Thanks alot!! :tazz: ;) :thumbsup:
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#6
ctorbett

ctorbett

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  • Topic Starter
  • Member
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  • 3 posts
ohh sorry about the PM. It was a little late. Thanks for answering!
  • 0

#7
Metallica

Metallica

    Spyware Veteran

  • GeekU Moderator
  • 31,674 posts
Glad we could help. :tazz:

Safe surfing,

Regards,

Pieter
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