Need help with HIJACKTHIS file

Hello there

I have been doing some reading as to how to get some help and seems as though running the hijackthis program is the best way to go about things.

Lately my computer has been really slow and seems the video goes bad easily, which it never did ( computer new late 2003)and the pop ups and adverts are getting terrible. I have ran SPyware Doxtor, which just freezes and same with most other programs of that nature. I am running Windows ME.

Please help!!!

here is the log:

Logfile of HijackThis v1.99.0
Scan saved at 6:53:38 PM, on 1/8/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\MSN APPS\UPDATER\01.02.3000.1001\EN-US\MSNAPPAU.EXE
C:\PROGRAM FILES\SUPPORT.COM\BIN\TGCMD.EXE
C:\PROGRAM FILES\SAVE\SAVE.EXE
C:\PROGRAM FILES\VIEWPOINT\VIEWPOINT MANAGER\VIEWMGR.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\FINDFAST.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R3 - URLSearchHook: (no name) - _{cfbfae00-17a6-11d0-99cb-00c04fd64497} - (no file)
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_12_0.DLL
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\PROGRAM FILES\MSN APPS\MSN TOOLBAR\01.02.3000.1001\EN-US\MSNTB.DLL
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\PROGRAM FILES\MSN APPS\ST\01.02.3000.1002\EN-XU\STMAIN.DLL
O2 - BHO: ADP UrlCatcher Class - {f4e04583-354e-4076-be7d-ed6a80fd66da} - C:\WINDOWS\SYSTEM\MSBE.DLL (file missing)
O2 - BHO: BHObj Class - {00000010-6f7d-442c-93e3-4a4827c2e4c8} - C:\WINDOWS\NEM220.DLL (file missing)
O2 - BHO: BHObj Class - {8f4e5661-f99e-4b3e-8d85-0ea71c0748e4} - C:\WINDOWS\WSEM302.DLL
O2 - BHO: IeHelper Class - {A491D208-B353-490F-B81A-A8A3DC97042D} - C:\WINDOWS\SYSTEM\smiehlp.dll
O2 - BHO: Search Relevancy - {1D7E3B41-23CE-469B-BE1B-A64B877923E1} - C:\PROGRA~1\SEARCH~1\SEARCH~1.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~2\TOOLS\IESDSG.DLL
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~2\TOOLS\IESDPB.DLL
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\PROGRAM FILES\MSN APPS\MSN TOOLBAR\01.02.3000.1001\EN-US\MSNTB.DLL
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_12_0.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [MyTotalSearch Email Plugin] C:\PROGRA~1\MYTOTA~1\BAR\1.BIN\MTSOEMON.EXE
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [DeskAd Service] C:\PROGRAM FILES\DESKAD SERVICE\DESKADSERV.EXE
O4 - HKLM\..\Run: [bullseye network] C:\Program Files\BullsEye Network\bin\bargains.exe
O4 - HKLM\..\Run: [internet optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"
O4 - HKLM\..\Run: [sahagent] C:\WINDOWS\SYSTEM\SahAgent.exe
O4 - HKLM\..\Run: [WhenUSave] "C:\Program Files\Save\Save.exe"
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [ATIPOLAB] ati2evxx.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRAM FILES\YAHOO!\MESSENGER\ypager.exe -quiet
O4 - HKCU\..\Run: [MyTotalSearch Email Plugin] C:\PROGRA~1\MYTOTA~1\BAR\1.BIN\MTSOEMON.EXE
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SPYSWEEPER.EXE" /0
O4 - HKCU\..\Run: [tsa2] C:\PROGRAM FILES\COMMON FILES\TSA\TSM2.EXE
O4 - HKCU\..\Run: [WeatherCast] "C:\Program Files\WeatherCast\Weather.exe" /q
O4 - Startup: MyTotalSearch Email Plugin.lnk = C:\Program Files\MyTotalSearch\bar\1.bin\MTSOEMON.EXE
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: SECRETMAKER.lnk = C:\Program Files\SECRETMAKER\secretmaker.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: &Search - http://bar.mytotalse...?p=VSzeb02946US
O8 - Extra context menu item: &AIM Search - res://C:\PROGRAM FILES\AIM TOOLBAR\AIMBAR.DLL/aimsearch.htm
O8 - Extra context menu item: Web Rebates - file://C:\PROGRAM FILES\WEB_REBATES\Sy1150\Tp1150\scri1150a.htm
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0521.DLL
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0521.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRAM FILES\AIM\AIM.EXE
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\TOOLS\IESDPB.DLL
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.c...utocomplete.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai....23/cpbrkpie.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab32846.cab
O16 - DPF: {15ad4789-cdb4-47e1-a9da-992ee8e6bad6} - http://static.windup...bridge-c336.cab
O16 - DPF: {1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} - http://ak.imgfarm.co...etup1.0.0.8.cab
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg...t/c381/chat.cab
O16 - DPF: {22A88341-AFCB-45F0-A856-C2BAE74F878E} (InstallX Class) - http://www.t058.com/inst/enter.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540000} (CInstall Class) - http://www.spywarest...es2/Install.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab

THANKS IN ADVANCE~

You may wish to print out a copy of these instructions to follow while you complete this procedure.

Please save Hijack This in a permanent folder (i.e. C:\HJT). This ensures backups are saved and accessible.

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.

R3 - URLSearchHook: (no name) - _{cfbfae00-17a6-11d0-99cb-00c04fd64497} - (no file)

O2 - BHO: ADP UrlCatcher Class - {f4e04583-354e-4076-be7d-ed6a80fd66da} - C:\WINDOWS\SYSTEM\MSBE.DLL (file missing)
O2 - BHO: BHObj Class - {00000010-6f7d-442c-93e3-4a4827c2e4c8} - C:\WINDOWS\NEM220.DLL (file missing)
O2 - BHO: BHObj Class - {8f4e5661-f99e-4b3e-8d85-0ea71c0748e4} - C:\WINDOWS\WSEM302.DLL
O2 - BHO: IeHelper Class - {A491D208-B353-490F-B81A-A8A3DC97042D} - C:\WINDOWS\SYSTEM\smiehlp.dll
O2 - BHO: Search Relevancy - {1D7E3B41-23CE-469B-BE1B-A64B877923E1} - C:\PROGRA~1\SEARCH~1\SEARCH~1.DLL

O4 - HKLM\..\Run: [MyTotalSearch Email Plugin] C:\PROGRA~1\MYTOTA~1\BAR\1.BIN\MTSOEMON.EXE
O4 - HKLM\..\Run: [DeskAd Service] C:\PROGRAM FILES\DESKAD SERVICE\DESKADSERV.EXE
O4 - HKLM\..\Run: [bullseye network] C:\Program Files\BullsEye Network\bin\bargains.exe
O4 - HKLM\..\Run: [internet optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"
O4 - HKLM\..\Run: [sahagent] C:\WINDOWS\SYSTEM\SahAgent.exe
O4 - HKLM\..\Run: [WhenUSave] "C:\Program Files\Save\Save.exe"
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKCU\..\Run: [MyTotalSearch Email Plugin] C:\PROGRA~1\MYTOTA~1\BAR\1.BIN\MTSOEMON.EXE
O4 - HKCU\..\Run: [tsa2] C:\PROGRAM FILES\COMMON FILES\TSA\TSM2.EXE
O4 - Startup: MyTotalSearch Email Plugin.lnk = C:\Program Files\MyTotalSearch\bar\1.bin\MTSOEMON.EXE

O8 - Extra context menu item: Web Rebates - file://C:\PROGRAM FILES\WEB_REBATES\Sy1150\Tp1150\scri1150a.htm

O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\TOOLS\IESDPB.DLL

O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai....23/cpbrkpie.cab
O16 - DPF: {15ad4789-cdb4-47e1-a9da-992ee8e6bad6} - http://static.windup...bridge-c336.cab
O16 - DPF: {1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} - http://ak.imgfarm.co...etup1.0.0.8.cab
O16 - DPF: {22A88341-AFCB-45F0-A856-C2BAE74F878E} (InstallX Class) - http://www.t058.com/inst/enter.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540000} (CInstall Class) - http://www.spywarest...es2/Install.cab

Please reboot into safe mode (continually tap the F8 key while your system is starting, select Safe Mode from the menu).
Be sure you're able to view hidden files, and remove the following files (if found):

C:\WINDOWS\SYSTEM\MSBE.DLL <<this file
C:\WINDOWS\NEM220.DLL <<thisl file
C:\WINDOWS\WSEM302.DLL<<this file
C:\WINDOWS\SYSTEM\smiehlp.dll<<this file
C:\PROGRA~1\SEARCH~1\<<this folder
C:\PROGRA~1\MYTOTA~1\<<this folder
C:\PROGRAM FILES\DESKAD SERVICE<<this folder
C:\Program Files\BullsEye Network<<this folder
C:\Program Files\Internet Optimizer<<this folder
C:\WINDOWS\SYSTEM\SahAgent.exe<<this file
C:\Program Files\Save<<this folder
C:\Program Files\Viewpoint\<<this folder
C:\PROGRAM FILES\COMMON FILES\TSA<<this folder
C:\Program Files\MyTotalSearch<<this folder
C:\PROGRAM FILES\WEB_REBATES<<this folder

Download Ad-aware from: http://www.geekstogo...n=download&id=5

Install the program and launch it.

First, in the main window, look in the bottom right corner and click on Check for updates now and download the latest reference files.

Next, we need to configure Ad-aware for a full scan.

-> Click on the Gear icon (second from the left) to access the preferences/settings window

1. In the General window make sure the following are selected:

Automatically save log-file
Automatically quarantine objects prior to removal
Safe Mode (always request confirmation)

2. Click on the Scanning button on the left and select :

Scan Within Archives
Scan Active Processes
Scan Registry
Deep Scan Registry
Scan my IE favorites for banned URL’s
Scan my Hosts file
Under Click here to select drives + folders, choose:
All of your hard drives

-> Click on the Advanced button on the left and select:

Include additional process information
Include additional file information
Include environment information
Include additional object details

-> Click the Tweak button and select:

Under the Scanning Engine:
- Unload recognized processes during scanning
- Include basic Ad-aware settings in logfile
- Include additional Ad-aware settings in logfile
Under the Cleaning Engine:
- Let Windows remove files in use at next reboot

-> Click on Proceed to save the settings.

-> Click Start and on the next screen choose Activate in-depth Scan at the bottom of the page and then choose:

Use Custom Scanning Options

-> Click Next and Ad-aware will scan your hard drive(s) with the options you have selected.

-> Save the log file when it asks and then click Finish

-> When finished, mark everything for removal and get rid of it. (Right-click the window and choose Select All from the drop down menu and click Next).

Please delete your temporary files by deleting all files and folders that are in those folders (do not delete the temp folder itself) like for example
C:\WINDOWS\Temp\
C:\Temp\
C:\Documents and Settings\username\Local Settings\Temp\
Also delete your Temporary Internet Files, be sure to also select delete all offline content.

-> Reboot your computer.

If you would please, rescan with HijackThis and post a fresh log in this same topic.

#1
jillza

Posted 08 January 2005 - 05:53 PM

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#2
coachwife6

Posted 10 January 2005 - 02:06 PM

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